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White Mansion

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1,820 Reviews from our TripAdvisor Community

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Showing 1,564: English reviews
Malmo, Sweden
Reviewed 9 November 2015

Stayed for one night. The hotel is small and has an Eric Kayser bakery/coffe shop at the front which is also where breakfast is served. Front desk staff very charming and provided a speedy services. As I arrived early (0930 am) I was charged 20 USD for early check-in which I would assume is ok, but not really really good...

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Helpful?
Thank MarieMalmo
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, Indeed, you are right: White Mansion is the Historical building of the Residence of the American Embassy. Thank you for sharing with us your wonderful experience with us in Phnom Penh. It's guest feedback such as yours that ensures us we are maintaining our standards of providing excellent service to our guests. 20$ is fair price for...

Cornwall, UK
Reviewed 5 November 2015

This is a really lovely hotel in a great location. I think I must have booked a junior suite as the room and it's en suite were enormous! We had a very comfortable bed. And we had a shower... and a bath. Hurrah, the first actual bath I could have in my 3 week holiday. I poured a massive glass...

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Thank bizzylizzy56
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, “Lovely hotel with amazing rooms!” What a wonderful accolade for our team at the White Mansion. Many guests are pleasantly surprised by our lovely team, the atmosphere of this former residence of the US ambassy in Phnom Penh, the spaciousness of their rooms, as well as the excellent breads and pastries at our Cafe, courtesy of the...

Reviewed 4 November 2015 via mobile

We spent two nights here when passing through Phnom Penh, and were glad we did. The hotel was recently converted from being the U.S. Embassy, and has some of the grandness and privacy you would expect from that. We felt like it has everything you needed for a great stay (nice long pool, a Parisian cafe), but none of the...

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Thank jtlross
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, Indeed, you are right: White Mansion is the Historical building of the Residence of the American Embassy. Thank you for sharing with us your wonderful experience with us in Phnom Penh. It's guest feedback such as yours that ensures us we are maintaining our standards of providing excellent service to our guests. I shared your nice words...

Singapore, Singapore
Reviewed 3 November 2015

The room is spacious high ceiling, good aircon, and fantastic layout. Breakfast is average. massage is not enjoyable, it cause my body ache rather than muscle relaxation. swimming pool is good for toddler Olympic.

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Helpful?
Thank OWU
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, Indeed, you are right: White Mansion is the Historical building of the Residence of the American Embassy and we tried to refurbish it the best we could. Thank you for sharing with us your wonderful experience with us in Phnom Penh. It's guest feedback such as yours that ensures us we are maintaining our standards of providing...

Truro, United Kingdom
Reviewed 3 November 2015

Stayed for one night in this lovely hotel. Our room was one of the best we stayed during our 3 week south east asia trip. Very spacious with modern facilities & excellent bathroom. Enormous balcony looking out over front of property. Most staff were excellent although we found some to be more helpful than others. We wanted to change our...

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Helpful?
Thank Ann B
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, Many thanks for taking the opportunity to share your review of your recent stay at the White Mansion, historical residence of the American Embassy in Phnom Penh. I am pleased to note that your loved your room. Over a classic hotel bar, we preferred to set up a little romantic garden area and pool area where we...

Yangon (Rangoon), Myanmar
Reviewed 31 October 2015

Loved this place. Classic, stylish, beautifully restored and decorated. Amazing furniture. Rooms has all we needed, inc TV/DVD/WIFI etc. I loved the all-day breakfast concept...as I often somehow feel 'stressed' by having to go for breakfast before 10 AM on my holiday. In two words: Stay There!

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2Thank DutchinMadagascar
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, Indeed, you are right: White Mansion is the Historical building of the Residence of the American Embassy. Thank you for sharing with us your wonderful experience with us in Phnom Penh. It's guest feedback such as yours that ensures us we are maintaining our standards of providing excellent service to our guests. I shared your nice words...

Reviewed 30 October 2015 via mobile

Have had the best stay here I could have possibly had. Service is unbelievable, (as in any high class hotel in cambodia) but something about never having to open a door or even get up to get a drunk from a bar three meters away makes this place even greater.

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Thank Josh F
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, Thank you for sharing this raving review of your stay with us - we're absolutely thrilled by it! Feedback from our guests is always useful to us as we continue in our endeavour to provide a level of service and personalised experience that is second to none. It is so heartening to learn that you had enjoyed...

Melbourne, Australia
Reviewed 29 October 2015

Stayed here for 2 nights whilst in Phnom Penh. Beautiful old hotel with modern facilities, room was big and spacious with balcony. Whilst breakfast was not your usual buffet breakfast it was served in the adjoining cafe and very enjoyable with several choices. Lovely outdoor area with pool, welcome after hot day exploring the city. Staff were very helpful and...

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4Thank Cathy E
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, Thank you for sharing this raving review of your stay with us - we're absolutely thrilled by it! Feedback from our guests is always useful to us as we continue in our endeavour to provide a level of service and personalised experience that is second to none. It is so heartening to learn that you had enjoyed...

Sydney, Australia
Reviewed 19 October 2015

The service at this place is second to none. We arrived on my birthday and my husband had organised a bday cake for our arrival. After having an excellent massage at the spa, 3 cambodians arrived at our room singing me happy birthday. They assisted us with our bus travel, our luggage storage, any tour information we needed, anything at...

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4Thank ACulligan
GM-WM, Directeur général at White Mansion, responded to this review

Dear Valued Guest, Your review of our property was just a delight to read. We definitely love to hear the phrase " The service at White Mansion is second to none! " because that is what we strive for. Thank you for your kinds words and we hope you get to return in a "not too distant future". Warm regards,...

San Jose, California
Reviewed 19 October 2015

Perfect location in Phnom Penh. Very close to river, downtown and restaurants. Breakfast is awesome. They have a great bakery right inside the hotel; so if you get hungry, just get downstairs and get a roll and latte. Rooms are very spacious, clean and nice. Great air conditioner in the room (you will need one as it gets hot)

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2Thank Parveer J
GM-WM, Directeur général at White Mansion, responded to this review

Dear Valued Guest, Reading your kind and fair review of your stay at White Mansion in Phnom Penh, I thought: wow, how lucky we are to have such wonderful guests! Believe me, the all team appreciate a lot the time you take to write your feelings about our historical Residence of the American Embassy and our famous French Cafe and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Vintage [ˈvɪntɪdʒ]: denoting something from the past of high quality, especially something representing the best of its kind. Welcome to the historical residence of the American Embassy in Phnom Penh. Unique charming boutique hotel, White Mansion is located in the heart of the city, only few steps away from all major highlights and business area, in a quiet environment. New addition, the famous French Eric Kayser Bakery and Cafe is now part of our offer on site. A unique experience of Phnom Penh to enjoy your nights as well as your breakfast! ... more   less 

Additional Information about White Mansion

Address: 26 Street 240, Phnom Penh 12207, Cambodia
Region: Cambodia > Phnom Penh
Price Range: ₹ 4,424 - ₹ 8,513 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — White Mansion 4*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#1 Family Hotel in Phnom Penh
#1 Romantic Hotel in Phnom Penh
#3 Business Hotel in Phnom Penh
#4 Luxury Hotel in Phnom Penh
#5 Spa Hotel in Phnom Penh
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Questions & Answers

Here's what travellers have asked, with answers from White Mansion staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a large room located on the ground floor close to reception. Although it was near the lobby area we didn't suffer from any outside noise. ”
 of 5 bubbles fdep, 4 Feb 2017 | Read review
“All rooms are good.”
 of 5 bubbles janephil1, 7 Jan 2017 | Read review
“Room with the terrace over entrance is great”
 of 5 bubbles 18Anlan, 7 Jan 2017 | Read review
“We had a corner room on 1st floor (huge) - bit of noise from local school and a nest of birds - but no biggy”
 of 5 bubbles SydneyGlobalShopper, 6 Jan 2017 | Read review
“Ensure the booking has breakfast included”
 of 5 bubbles laurenrugless, 4 Jan 2017 | Read review
5 of 5