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NagaWorld Hotel & Entertainment Complex

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544 Reviews from our TripAdvisor Community

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Showing 445: English reviews
Kuala Lumpur, Malaysia
Reviewed 8 August 2015

- lots of food outlets , from noodle house to fine dinning - best value , great price for good quality - entertainment non stop - fun is always around - spa with sauna and steam bath all inside .. - service is good and quick - just be sure you like huzzel & buzzel its a noisy place -...

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Helpful?
1Thank gooseliver66
NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear Jakob J, Many thanks for your great review of our hotel. We are pleased you considered NagaWorld as 1st class & luxury hotel & restaurants. We have a huge range of entertainment and international restaurants for our guests to discover during their stay with us. Again, thank you for choosing us and we look forward to welcoming you back...

Singapore
Reviewed 3 August 2015

I was given a room directly above the disco. The noise level was so high that my dressing table shake. Duty Manager said Check-In counter should have told me but did not. There is only one lift serving 9 floors of hotel room. Imagine during peak hour, I have to wait twice for a lift to get in.

Review collected in partnership with this hotel
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Helpful?
Thank 06wana
NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear 06wana, Thank you for taking the time to review our hotel on Tripadvisor. Your feedback has been well noted and we’re so sorry that you did not enjoy your stay with us. As you might be aware, we are currently under construction in order to upgrade and improve our services & property in the near future. For time being,...

Singapore, Singapore
Reviewed 3 August 2015

Enjoyed my stay during my recent trip to Phnom Penh! The room is spacious & clean. I chose the room that is facing the Dreamland so its not so noisy as compared to other wing of the building. Heard they have very nice spa too!:)

Review collected in partnership with this hotel
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1Thank HuiyingTan
NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear HuiyingTan, We appreciate you taking the time to complete a Tripadvisor review regarding your recent stay at NagaWorld. We are delighted to hear that your stay was enjoyable and the room was up to your standards. Thank you for choosing stay with us during your trip in Phnom Penh. Do try The Spa next time if you haven’t! Best...

singapore
Reviewed 23 July 2015 via mobile

Stayed for two nights, checked in was smooth. Room was on the highest floor but not the best view. Free wifi but with very weak signal. Hotel breakfast was ok . Many other international cuisine on the 1st floor. We had lunch at the Italian restaurant , it was good. The only comment was the room smell of smoke and...

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Helpful?
Thank jooei
NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear jooei, We are happy to hear that you enjoyed your stay with us. Do try The Spa next time if you have not, it’s on the same floor. Your comment regarding Wi-Fi signal strength, the room smell and the aircon are well noted, we will certainly look into improving. Thank you so much for your helpful comment. We would...

Singapore, Singapore
Reviewed 23 July 2015

I was here in 2014, it was a great experience. This place is the most well-known recreation in Phnom Penh. Too Big, noisy and amazing. Especially, the casino was unbelievable with the fake sky. The security didn't allow us to took photo in the casino, such a sad news. By the way, the buffet was just OK, the dishes were...

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Helpful?
Thank NickyJane1114
NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear NickyJane1114, Welcome back to NagaWorld. Wonderful to hear that our hotel is a must-visit in Phnom Penh. We are so delighted to hear that you had a great & amazing experience with us. We always strive to exceed guest’s satisfaction. We look forward to welcome you back soon and do recommend your friends as well. Kind Regards, NagaWorld Team

Yelabuga, Russia
Reviewed 23 July 2015 via mobile

I earned enough points for a free room one night at naga world hotel. First about the casino if you are playing slots on the first floor the machines don't issue quicket tickets you will be hand paid at each machine with a cancel credit. This process takes a long time I was not impressed. If you play upstairs in...

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Helpful?
Thank Jamie N
NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear Jamle N, Thank you for staying with us and for taking the time to review us on TripAdvisor. Your feedback has been well received and we will certainly look into improving. We appreciate your understanding & patience as we are upgrading our property to make significant improvements in the near future, your helpful feedback is always welcome via feedback@nagaworld.com....

Ho Chi Minh City, Vietnam
Reviewed 9 July 2015 via mobile

It was ok stay here yet the service level was not great as a hotel. Those who are fancy with Casino...its a good place to be. The resstuarant were good as u are paying for it, but the claim of being 7 star is not felt in the breakfast offered. Hence, please look out

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1Thank Ankur07_11
NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear Ankur07_11, Great to hear that our room & restaurant were up to your expectation, but we are sorry that the service level was not up to your standard. We have noted your highlighted points for service improvement. If you have any further comments, kindly let us know via feedback@nagaworld.com as we always look for ways to improve ourselves. Thank...

Mumbai
Reviewed 8 July 2015

This is amazing place! rooms are nice big and staff is very friendly. its too big a place so one has to remember how to reach to room!! this place has everything a traveller wants from food, convenient location, amusement and entertainment .. so on. the restaurant serves few but very good Indian dishes. also this is a big casino...

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Helpful?
Thank GoldieMumbai
NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear GoldieMumbai, We are really happy to know that you found NagaWorld an amazing place to stay. We have everything you need under one roof and we hope that our guests will have the most memorable stay with us. Do try the Spa next time if you haven’t. We appreciate your comments regarding your recent experience at our resort. We...

KL
Reviewed 7 July 2015

The trip is fun and the hotel is good. Nevertheless, the renovation work started too early and disrupting my sleep. The management should get the renovation work start after 9am. Other than this, everything are good..

Review collected in partnership with this hotel
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1Thank CSL3
NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear CSL3, Thank you very much for choosing NagaWorld to spend your holiday in Phnom Penh. We are delighted to hear that your trip was fun, the hotel and everything were as good as your expectation. Your comment regarding the renovation is well noted, we will certainly share to the management for consideration. We hope to welcome you again in...

Singapore
Reviewed 6 July 2015

Managed to secured the room at half price over the internet only. Room are quite good, resonably clean, big with no/limited view, but can be nasty with noise if you are assigned to one of those room right ontop of the disco (see room tip). Basically a Casino hotel with adult entertainments not recommanded for childrens and youner teens.

Review collected in partnership with this hotel
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1Thank Kim916

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Pool
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
This five-star hotel & entertainment complex is only 30 minutes from the Phnom Penh International Airport. Strategically situated in the heart of Cambodia’s capital, it is close to the Pencil Super Center, the Cambodia Amusement Park as well as other governmental offices like the National Assembly and the Ministry of Foreign Affairs and International Cooperation. Showcasing an ancient Khmer style, the hotel’s interior and guestrooms are adorned with traditional motifs including the gracious stone-carved Apsara, a highly revered female angel in ancient Khmer mythology. The Nagaworld Cambodia’s on-site casino, located at a separate wing of the hotel, is complete with various gaming halls, live music and first-rate service. ... more   less 

Additional Information about NagaWorld Hotel & Entertainment Complex

Address: NagaWorld, Samdech Techo Hun Sen Park | Hun Sen Park, Phnom Penh, Cambodia
Region: Cambodia > Phnom Penh
Price Range: ₹ 5,510 - ₹ 9,076 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — NagaWorld Hotel & Entertainment Complex 5*
Number of rooms: 525
Reservation Options:
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Hotel Style:
#41 Luxury Hotel in Phnom Penh
#49 Spa Hotel in Phnom Penh
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Questions & Answers

Here's what travellers have asked, with answers from NagaWorld Hotel & Entertainment Complex staff and other travellers.
1 question
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Questions? Get answers from NagaWorld Hotel & Entertainment Complex staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 8th floor and still could hear the Lloyd music.”
saskiao368, 13 Mar 2017 | Read review
“ask for the island or the park view through hotel number and the higher room, the less noise you get”
vichetv, 3 Jan 2017 | Read review
“Request highest floor and no. Smoking rooms.”
nursajaa2410, 1 Jan 2017 | Read review
“All rooms are good”
sobhanprakashp, 28 Nov 2016 | Read review
“higher floors have better views”
LukeHV, 26 Nov 2016 | Read review
5 of 5