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Excelsior Hotel Baku

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#9 of 111 Hotels in Baku
Certificate of Excellence
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212 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Malaga, Spain
Reviewed 4 weeks ago

Lovely but small room. Excellent bathroom. Not easy access to the hotel, a bit far from the downtown. Very friendly and helpful staff. The shuttle bus should give more frequent rides and have different stops.

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Helpful?
Thank MazinguerZ71
ExcelsiorBaku, General Manager at Excelsior Hotel Baku, responded to this review

Dear MazinguerZ71, Thank you very much for taking your time and leaving such a great review! We are happy that you enjoyed your stay at Excelsior Hotel & Spa Baku and looking forward to greet you again very soon! Sincerely, Turhan Poyraz General Manager

Zurich, Switzerland
Reviewed 4 weeks ago via mobile

We've stayed at the Excelsior for 2 nights. The room was huge, squeaky clean and we loved having a bathtub! The mattrasses unfortunately way to soft for our taste - but then again, some people might like that, we're just used to sleeping on harder mattrasses 😊. The breakfast buffet offered a good variety of foods. The spa consists of...

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Helpful?
Thank simonebuchmann
ExcelsiorBaku, Генеральный директор at Excelsior Hotel Baku, responded to this review

Dear simonebuchmann, Thank you very much for taking your time and leaving such a great review! We are happy that you enjoyed your stay at Excelsior Hotel & Spa Baku and looking forward to greet you again very soon! Sincerely, Turhan Poyraz General Manager

Reviewed 4 weeks ago via mobile

It was a great stay! We came for a weekend to see the city and stayed in this hotel. Room was big and clean, free snacks and water in the room. Great pool and sauna. Close to the city centre and right in front Heydar Aliev center. Also as my friend celebrated her birthday during our stay the hotel staff...

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Helpful?
Thank Katya S
ExcelsiorBaku, Генеральный директор at Excelsior Hotel Baku, responded to this review

Dear Katya S, Thank you very much for taking your time and leaving such a great review! We are happy that you enjoyed your stay at Excelsior Hotel & Spa Baku and looking forward to greet you again very soon! Sincerely, Turhan Poyraz General Manager

Quetta
Reviewed 25 October 2016

We had a wonderful two nights stay in this hotel, and our stay was truly comfortable and enjoyable, Rooms are very spacious and well decorated bathroom also very spacious clean and modern, location is excellent, near Haider Aliyev cultural center and 15 minute walk from metro station Nariman Narimanov

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Helpful?
Thank engHabib
ExcelsiorBaku, Генеральный директор at Excelsior Hotel Baku, responded to this review

Dear engHabib, Thank you very much for taking your time and leaving such a great review! We are happy that you enjoyed your stay at Excelsior Hotel & Spa Baku and looking forward to greet you again very soon! Sincerely, Turhan Poyraz General Manager

Reviewed 10 October 2016 via mobile

Everything was great the room and bathroom is very clean and organized.. swimming pool, jim and breakfast was lovely .. peaceful & quiet,, I highly recommend it. Reception & staff was were nice and helpful & well spoken English.

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Helpful?
Thank Hend K
ExcelsiorBaku, Генеральный директор at Excelsior Hotel Baku, responded to this review

Dear Hend K Thank you very much for taking your time and leaving such a great review! We are happy that you enjoyed your stay at Excelsior Hotel & Spa Baku and looking forward to greet you again very soon! Sincerely, Turhan Poyraz General Manager

Pretoria, South Africa
Reviewed 13 September 2016

Good value for money.There is even a shuttle from hotel to Park Boulvar every hour and back.Beds are comfortable like five star should be .Breakfast was nice and the spa very professional.there is also a gim and swimming but i did not used it.

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Helpful?
Thank riaan925
ExcelsiorBaku, General Manager at Excelsior Hotel Baku, responded to this review

Dear Riaan925 Thank you very much for taking your time and leaving such a great review! We are happy that you enjoyed your stay at Excelsior Hotel & Spa Baku and looking forward to greet you again very soon! Sincerely, Turhan Poyraz General Manager

Chicago, Illinois
Reviewed 6 September 2016

Good hotel, great staff. Excellent choice for the price. Breakfast wasn't the best part of the service. Other than that, good pool, comfortable room, great service. Spa is also good. Really enjoyed the trip to Baku.

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Helpful?
Thank Fsa01
ExcelsiorBaku, General Manager at Excelsior Hotel Baku, responded to this review

Dear Fsa01 Thank you very much for taking your time and leaving such a great review! We are happy that you enjoyed your stay at Excelsior Hotel & Spa Baku and looking forward to greet you again very soon! Sincerely, Turhan Poyraz General Manager

Peterhead, United Kingdom
Reviewed 30 August 2016

Was here on business in Nov/Dec 2015 and stayed here 3 nights. Didn't make use of any of the facilities as didn't really have much time. Food was good and reasonably priced. The room I had was clean and spacious. It was attended to every day. The shuttle bus is very handy if you want to go into the town....

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Helpful?
Thank BARRY D
ExcelsiorBaku, General Manager at Excelsior Hotel Baku, responded to this review

Dear BARRY D Thank you very much for taking your time and leaving such a great review! We are happy that you enjoyed your stay at Excelsior Hotel & Spa Baku and looking forward to greet you again very soon! Sincerely, Turhan Poyraz General Manager

Reviewed 21 August 2016 via mobile

I enjoyed this hotel the most out of my stay in Azerbijan. Perfect friendly staff, clean and neat rooms, best Wi-Fi around the area, delicious breakfast, bathrooms had Jacuzzis, shattle was available every hour, the reception staff helped alot arranging and suggesting places for us to visit. Had outdoor and indoor pool with a big gym and spa 📍It's just...

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Helpful?
Thank Afra O
ExcelsiorBaku, General Manager at Excelsior Hotel Baku, responded to this review

Dear Afra O Thank you very much for taking your time and leaving such a great review! We are happy that you enjoyed your stay at Excelsior Hotel & Spa Baku and looking forward to greet you again very soon! Sincerely, Turhan Poyraz General Manager

Dubai, United Arab Emirates
Reviewed 14 August 2016

The best thing about the hotel is the price and the worst is cleanliness of the rooms. The hotel staff are generally friendly but you can't get much out of them when you request something. We booked five rooms and four of them had A/C problems.

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Helpful?
Thank marwan_almarzooqi
ExcelsiorBaku, General Manager at Excelsior Hotel Baku, responded to this review

Dear marwan_almarzooqi, First of all I would like to thank you for choosing Excelsior Hotel & Spa Baku for your stay in Land of Fire - Baku, Azerbaijan. I am very grateful for your review that you have left here on TripAdvisor, as mentioning our weak sides that need to be improved is very important for the whole team. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Breakfast
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
“Excelsior Hotel Baku” is a beautiful luxurious five-star landmark in Baku city which has been always preferred by world known Celebrities and Politicians. It combines tradition and innovation with modern luxury and a touch of antiquity. Only 5 minutes away from the downtown of Baku. Excelsior Hotel offers easy access to business, shopping and entertainment centers, while Heydar Aliyev International Airport and Baku Expo Center is only 20 minutes away. Excelsior Hotel accommodates; 61 beautifully appointed guest rooms and suites, decorated with a taste of luxury. All rooms ensure comfortable and relaxing stay for both business and leisure travelers during their visit to Baku. AURA which is Baku’s most luxurious and spacious wellness center features the latest high-tech gym with state of the art Technogym work out equipment’s, an in-door jogging track, tennis court, squash courts, Ping Pong/table tennis, Olympic size indoor pool, an outdoor swimming pools with a bar and restaurant, child pool and a family size Jacuzzi. Separate men and women changing rooms with electronic lockers that includes; a sauna, steam room, ordinary and shock showers and relaxation rooms. You may enjoy a variation of treatments and massages from our professional eastern and local masseuses in one of our 6 treatment rooms. Conveniently located near the heart of Baku, yet away from the bustling traffic noise, the Excelsior Hotel Baku is the ideal choice for private and social functions, conferences and business meetings. Excelsior’s four private meeting rooms provide a distinctively elegant setting for all types of events whether it’s for a high-level business meeting, a large conference, small seminar or a wedding reception. All rooms are fully equipped with the latest high-Tech audio-visual equipment. ... more   less 

Additional Information about Excelsior Hotel Baku

Address: 2 Heydar Aliyev Avenue, Baku 1154, Azerbaijan
Region: Azerbaijan > Absheron Region > Baku
Price Range: ₹ 4,084 - ₹ 12,252 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excelsior Hotel Baku 5*
Number of rooms: 61
Reservation Options:
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Hotel Style:
#6 Business Hotel in Baku
#6 Romantic Hotel in Baku
#8 Spa Hotel in Baku
#9 Luxury Hotel in Baku
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Questions & Answers

Here's what travellers have asked, with answers from Excelsior Hotel Baku staff and other travellers.
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Questions? Get answers from Excelsior Hotel Baku staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take the best of pool and spa”
 of 5 bubbles AliZareM, 15 Jul 2016 | Read review
“Great location across the road from the Baku Opera House that is just stunning”
 of 5 bubbles merekat062016, 22 Jun 2016 | Read review
“ a view of the Heydar Aliyev Center”
 of 5 bubbles elenabass, 14 Jun 2016 | Read review
“Room 3115 was more than perfect!”
 of 5 bubbles viktoriqvassileva, 9 Jun 2016 | Read review
“rooms with a view on Heydar Aliev centre are highly recommended”
 of 5 bubbles Kotowitch, 22 May 2016 | Read review
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