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Safran Hotel

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Traveller (28)
Room & Suite (14)
Dining (4)
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Overview
  • Excellent64%
  • Very good22%
  • Average6%
  • Poor2%
  • Terrible6%
Travellers talk about
“one night”(3 reviews)
“metro station”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Reviews (102)
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Traveller rating
23
4
2
2
3
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LanguageEnglish
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23
4
2
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3
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All reviewsone nighta wonderful staymetro stationcity centresabrishowerenglishtaxismr
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1 - 5 of 34 reviews
Reviewed yesterday via mobile

staff are kinds. rooms are clean. because baku most of time is windy wrather you may feel colder than normal and need a place with good heating and airconditioning which this hotel satisfied us. we stay for a week . breakfast is limited but acceptable....More

Thank Sina G
Reviewed 27 July 2017

We have been here for one night and were very happy with our choice. The manager was very friendly and helpful in every matter we had. The shuttleservice worked excellent. The room were confortable and absolutely top for this price! The walking distance is OK...More

Thank DrCraq
Response from Анар А, Управляющий at Safran HotelResponded 18 October 2017

Dear Guest! It is always a great honor to read such great reviews, thank you for taking the time to share this on TripAdvisor! It will be my pleasure to share your comments with our team! Thank you also for paying special attention for the...More

Reviewed 13 July 2017

Not sure how this hotel received a 4 star rating. Arrived at the hotel to be greeted by two surly women who took our passports and handed us a key. When I asked for my passport back and they replied, go to your room and...More

Thank Swisshen
Response from Анар А, Управляющий at Safran HotelResponded 18 October 2017

Dear Guest, First of all I would like to thank you so much for taking the time to share your impressions on TripAdvisor regarding your recent stay at Safran Hotel. I would like to assure you that we constantly strive to achieve only the highest...More

A TripAdvisor Member
2
Reviewed 4 July 2017 via mobile

Room very tired, not particularly clear. Safe not fixed to anything, balcony door did not lock and main door left open cleaners. As no-one seemed to understand what they had done got no response or apology. Breakfast the same every day but ok and does...More

Thank A TripAdvisor Member
Response from Анар А, Управляющий at Safran HotelResponded 18 October 2017

Dear Guest! Thanks for alerting us to these shortcomings. We try to provide always the best service, but as you see sometimes things go wrong. We work upon ourselves and will be very happy if you will give us another chance. I’m sorry that we...More

Reviewed 2 July 2017

This hotel is a long way from the old city and main attractions. However thats not really the real problem. The rooms are huge but curiously configured with 2 beds crammed into a room next to an ensuite (only a shower for which a lot...More

Thank Mark G
Response from Анар А, Управляющий at Safran HotelResponded 18 October 2017

Dear Mark! Thank you for your staying with us. Unfortunately you didn't enjoy our hotel. We are continuously working on providing our guests with the highest service levels. Your comments regarding our service colleagues have been shared with the team and we will do the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Hotel Amenities
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Room Service
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 37 - US$ 63 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Baku
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 37 - US$ 63 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Baku
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (28)
Room & Suite (14)
Dining (4)
Questions & Answers
Ask a question
Sherzad S
23 June 2016|
Answer
Response from Анар А | Property representative |
Mob number: +994506160601 - Anar Agayev
0
Votes
Google Translation
Sherzad S
23 June 2016|
Answer
Response from Анар А | Property representative |
Mob number: +994506160601 - Anar Agayev
0
Votes
Google Translation
Room Tips
"Value for Money, Good location"
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"We had perfect single standard rooms on the third floor"
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"2 floor was noisy because of the lobby on 1 floor. Try to choose 4 or 5"
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"If you must stay here and want to sleep be as far from the bar as possible."
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