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Best Western Congress Hotel

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Traveller (241)
Room & Suite (93)
Traveller (241)
Room & Suite (93)
Dining (34)
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About
Certificate of Excellence
Located in the heart of Yerevan, Best Western Congress Hotel is a few walks away from the Republic Square, National gallery, History Museum, Modern Art Gallery of the city and Ministry buildings. Lobby and front desk are available 24 hours where our guests can find daily international newspapers and magazines. Congress Hotel features 2 conference halls, which are fully-equipped with audio visual technologies for up to 280/150 people and a meeting room up to 50 people. One of the features of the hotel is the open air Caribbean pool with its bar and IQ zone. The pool is surrounded by 2 gardens, which keeps the guests off the city noises. Complimentary well-equipped fitness center and Finnish sauna are available 24 hours for the hotel guests. Other facilities include concierge and parking service, massage, laundry and dry cleaning, housekeeping service. Doctor, airport pick-up/drop-off services are also available upon request.
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Property amenities
Other Russian
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Wheelchair Access
Shuttle Bus Service
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Refrigerator in room
Good to know
HOTEL STYLE
Mid-range
Classic
HOTEL CLASS
Reviews (614)
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358 results
Traveller rating
146
145
39
18
10
Traveller type
Time of year
LanguageEnglish
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146
145
39
18
10
Show reviews that mention
All reviews republic square swimming pool nice pool business trip currency exchange very nice hotel short stay buffet breakfast clean rooms downtown yerevan northern avenue walking distance by foot nice breakfast special thanks mini bar housekeeping
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1 - 5 of 358 reviews
Reviewed 3 weeks ago via mobile

The dust has settled, the renovation is over, and the Congress Hotel is back in business. The lobby is amazing and has everything you need to chill, during your time in Yerevan. The bar/cafe offers coffees, teas, and cocktails, along with tasty food items, including...More

Thank GhettoGtravels
Response from 925marketingm, Manager at Best Western Congress HotelResponded 2 weeks ago

Dear GhettoGtravels, We do appreciate your positive feedback about our newly renoavted hotel. We do take pride in providing our Guests with a high qualified service. We are very pleased to hear that your stay was pleasant. Thank you for pointing our renovated lobby area,...More

Reviewed 6 October 2018 via mobile

It's the second time we have stayed in this hotel and I have to say that we were desapointed. The service was not good as the first time, the staff did not make it welcoming except the cleaners and the great Talar (concierge assistant). She...More

1  Thank mklahmar
Response from 925marketingm, Manager at Best Western Congress HotelResponded 8 October 2018

Dear Mklahmar, Thank you for sharing your experience with us as your opinion is very important and helps us a lot in improving our service to the better. Thank you for pointing out Talar and housekeeping service. It is our pleasure to know that our...More

Reviewed 18 September 2018 via mobile

Pros: good location 5 minute walk from the main square, modern reception/bar area, room was large and clean( but slightly old fashioned) Cons: building work going on from early morning to evening makes it difficult to relax, the pool was large but grubby, breakfast was...More

Thank shoegal1
Response from 925marketingm, Manager at Best Western Congress HotelResponded 19 September 2018

Dear Shoegal1, Thank you for your stay with us and for sharing your experience. We were pleased to read you liked the size of the room, location, our already renovated lobyy area, and valued our housekeeping service. Regarding noise we would like to inform you,...More

Reviewed 13 September 2018

This is a nice enough hotel and has a decent breakfast. I booked a rate that included dinner. Unfortunately the restaurant was closed for renovation so they struggled to know what to do. After three attempts to find out from (very friendly) staff, we were...More

Thank H0WARD666
Response from 925marketingm, Manager at Best Western Congress HotelResponded 13 September 2018

Dear H0WARD666, Thank you for taking the time to leave feedback about your stay at the Best Western Congress Hotel. We are really pleased to learn that you experienced great service and we will take your comments about our restaurant and teams on board. We...More

Reviewed 11 September 2018

I booked this hotel for 4 nights but unfortunately I ended up leaving after 1 night. Check in was slow (despite the hotel being very quiet) and although the room was clean, it was very dated and smelt musty. I was awoken at 8am by...More

Thank Wunder_0011
Response from 925marketingm, CSR Manager at Best Western Congress HotelResponded 12 September 2018

Dear Wunder_0011, Thank You for leaving a feedback on your stay as your opinion is very important and helpful to us. We do apologize for the inconvenience caused during your stay and want to kindly inform you that we try to do our best in...More

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Questions & Answers
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Peter B
16 September 2018|
AnswerShow all 2 answers
Response from Vahid R | Reviewed this property |
I don't think so.
0
Votes
Peter B
16 September 2018|
Answer
Response from kia6669 | Reviewed this property |
Our friends from another hotel joined us for drink only but they do restrict check who uses facilities There is also membership for facilities but not sure about a daily one May be an idea to email the hotel Hope that... More
0
Votes
ezzat z
11 June 2017|
AnswerShow all 3 answers
Response from alinikbakht | Reviewed this property |
No, I think the hotel does not provide a shuttle service.
0
Votes
Room Tips
"Insist about non smoking room"
jos_migueld76
16 Jul 2018
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"easy access; in the heart of the city"
Shaya8
13 Jul 2018
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"Any room will be good"
sonyah296
17 May 2018
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"Room with the view to the Mount Ararat."
859berto
20 Mar 2018
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PRICE RANGE
US$ 58 - US$ 97 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western yerevanyerevan best western
LOCATION
ArmeniaYerevan
NUMBER OF ROOMS
126
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