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Sheraton Nha Trang Hotel and Spa

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#11 of 188 Hotels in Nha Trang
Certificate of Excellence
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Sheraton Nha Trang Hotel and Spa
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1,465 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Nha Trang Hotel and Spa
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Showing 1,134: English reviews
port macquarie
Reviewed 21 February 2015

we are currently staying here. The hotel is in a great location, staff are very friendly and bend over backwards to help. They are a great credit to the management and training staff. The breakfast would be the best we have encountered on our many overseas trips and also cruise ships. The quality of food is 1st class and ultra...

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Helpful?
Thank charliePortMacquarie
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear charliePortMacquarie, Thank you for sharing your experience regarding your recent stay with us. It is great to know you were happy with our hotel and our staffs. We are also very happy and proud to hear our buffet breakfast being described as the best in your list so far. We are looking forward to your next visit back to...

San Diego, California
Reviewed 20 February 2015

This hotel had excellent service. The babysitters are friendly. The food is world-class. I have no complaints. Checking-In was fine. We were in the Apartment Suite with beautiful views. It did not have a balcony. But other rooms will. I was very happy with this hotel. I seriously recommend going here.

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Helpful?
1Thank Jack J
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Jack J, Thank you for your wonderful comment to us as “Best Hotel EVER”. We are delighted to know that our facilities and services exceeded your high expectations. We appreciate your strong recommendation on behalf of the hotel and please do help share your pleasant experience with your families and friends. We hope we will have the pleasure of...

Stamford, United Kingdom
Reviewed 19 February 2015

We stayed here for 4 nights to relax after touring Vietnam. The hotel room was large and I agree a really comfortable bed. The balcony was rather small. It had a great drying rack so good to dry clothes on and there was even an iron and ironing board. Having read a previous review about a lack of chairs and...

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Helpful?
1Thank Jeannie D
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Jeannie D, We are very happy to hear that you had a pleasant cool down time at our hotel and enjoyed the ocean view from the balcony of the room as well as the beach across the road. We look forward to welcoming you back in the summer when the sun is shining so you can enjoy our infinity...

Reviewed 12 February 2015 via mobile

The staff here are absolutely 5 stars! My handbag got stolen and one of the workers came down to the police station to help translate. The manager of the hotel even called our room to apologise for such an experience twice! Other than that we had plans to do activities in Nha Trang but found ourselves staying in a lot...

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Helpful?
3Thank Leanne N
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Leanne N, We are sorry that your handbag got stolen on the street but are glad that you were still able to enjoy your holiday with the services provided by the hotel. We always try our best to bring memorable experiences to our guests and receiving comments such as yours assists to motivate us all even more. We look...

A TripAdvisor Member
Level Contributor
5 reviews
11 helpful votes
Reviewed 10 February 2015 via mobile

As expected our room was lovely. The bed was huge and so comfortable!! Good walking distance to shops,bars etc. Staff were friendly and helpful.Amazing looking pool... only downside is the water was freezing!!

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Helpful?
4Thank A TripAdvisor Member
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Sir/Madam, Thank you very much for choosing to stay at Sheraton Nha Trang. We are glad to hear that we were able to meet your expectations and you liked Sheraton Sweet Sleeper Bed, our “amazing” infinity pool as well as the convenience of our location. We look forward to welcoming you back in summer when the weather is warmer...

Reviewed 8 February 2015

We stayed here couple days spent manny time swimming on the beautiful beach. The room here, really nice and service were good with nice people. Nice view, we enjoyed every momments staying here. Goood food.

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Helpful?
4Thank Siseng H
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Siseng H, Thank you for sharing your positive comment, we are delighted to know you enjoyed our services and facilities and you had a pleasant stay with us. However, we are a bit confused as you only rated us 3 star. We look forward to welcoming you back to our hotel in the near future. Warm Regards, The Team

Sydney, Australia
Reviewed 8 February 2015

From the time we arrived and picked up by the hotel limo, it was going to be our best stay in VN. It is such a beautiful property and the service is out of this world. We extended our stay and wish we could spend more days there. Food is cheap and breakfast is excellent! Not sure what the complains...

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Helpful?
2Thank Clarkey39
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Clarkey39, Thank you very much for your generous comment on Trip Advisor, all the team are very happy to hear that we exceeded your expectations and you considered the stay at our hotel as your “best stay in Vietnam”. We do hope that your experience with us has made you a Sheraton follower. We look forward to the next...

Karratha, Australia
Reviewed 2 February 2015

Instead of listing the issues I had here, I'd rather just let you know that the best 5 star in Nha Trang is hands down the Intercontinental (For a 5 star modern hotel). Pro's for the Sheraton are the great view, good beach access and stylish roof top bar. On a side note, Kudos to the food and beverage manager...

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Helpful?
4Thank MKAdventures22
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear MKAdventures22, Thank you for sharing your feedback and letting us know you like the view and our Altitude Bar. We apologize that we did not meet your expectations during your stay, we will pass your feedback to our Food and Beverage Manager. Wishing you happy travels Warm Regards, The Team

Sydney
Reviewed 1 February 2015

We were lucky enough to get a great deal, through Luxury Escapes, but the Sheraton delivered on all fronts. The staff were welcoming and, since we decided to indulge in an upgrade to the Executive Level, at USD 50 per Day, we were treated like royalty. The location, across the road from the beach, was ideal. We were able to...

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Helpful?
2Thank Aussie 2
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Aussie2468, Thank you very much for choosing to stay at Sheraton Nha Trang. It is always our greatest pleasure to know that our guest had a great stay and how happy they were with our services and facilities. We look forward to welcoming you back again when you need another great escape. Warm Regards, The Team.

Reviewed 30 January 2015

The rooms are horrible, the carpets smell of mold (and which 5 star hotel still has carpets), the design doesn't make sense, the balcony is small and has no chairs. And we we were in the club floor rooms... The reason for this is that this is originally a 3 star hotel that was upgraded. The breakfast food was realy...

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Helpful?
6Thank moyobe
MarcomSheratonNT, General Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Moyobe Thanks for your review, it is always good to receive balanced feedback from our guests, taking into account that we cannot meet everyone’s expectations. Overall based on the reviews we meet more than 95% of our customers’ expectations. We hope you have a safe trip back to Israel. Regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sheraton Nha Trang Hotel & Spa is one of 5-star international hotels in Nha Trang. With outstanding service and state-of-the-art facilities, we deliver memorable experiences at one of the world's most beautiful bays. ... more   less 

Additional Information about Sheraton Nha Trang Hotel and Spa

Address: 26 - 28 Tran Phu Street, Nha Trang, Vietnam
Region: Vietnam > Khanh Hoa Province > Nha Trang
Price Range: ₹ 7,487 - ₹ 20,011 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Nha Trang Hotel and Spa 5*
Number of rooms: 280
Reservation Options:
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Also Known As:
Sheraton Nha Trang Hotel Nha Trang
Hotel Style:
#4 Business Hotel in Nha Trang
#10 On the Beach Hotel in Nha Trang
#10 Luxury Hotel in Nha Trang
#10 Romantic Hotel in Nha Trang
#10 Spa Hotel in Nha Trang
#11 Family Hotel in Nha Trang
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Nha Trang Hotel and Spa staff and other travellers.
14 questions
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Questions? Get answers from Sheraton Nha Trang Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles viodym, 23 Nov 2016 | Read review
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“Central location, Amazing Service, Clean, Oustanding views, and get ready to be Pampered!”
 of 5 bubbles 522cliffordt, 14 Nov 2016 | Read review
“Club level room overlooking the sandy beach”
  • Sandy beach view
 of 5 bubbles SHADIADNAN, 13 Nov 2016 | Read review
“Rooftop restaurant is the best.”
 of 5 bubbles ROCKYPRO, 9 Nov 2016 | Read review
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