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Sheraton Nha Trang Hotel and Spa

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#12 of 192 Hotels in Nha Trang
Certificate of Excellence
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Sheraton Nha Trang Hotel and Spa
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1,593 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Nha Trang Hotel and Spa
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Showing 1,233: English reviews
Newcastle, Australia
Reviewed 3 weeks ago

We were treated like we if we were "Royalty" from the time we arrived. The food was unbelievable let alone the service that enhanced the quality of the food, from the chef down to the table service. To be walk back across the road from the Palm Trees beach and the staff on the 28th floor just topped off a...

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Helpful?
1Thank Aussietravellers63
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Sir/ Madam, Your comment regarding been treated like “Royalty” is music to our ears! Please do help us spread the word about your experience with us to your friends and family. We would love to welcome you back with us next time for another memorable holiday. Warm Regards, The Team.

Reviewed 3 weeks ago via mobile

This is a highly recommended hotel to stay in Nha Trang. The breakfast was great, all of the staffs are so friendly and helpful, especially Henry (Tran Duy Anh) and Dao Duy Linh. They went above and beyond their duties. I usually don't write reviews but this time I really want these staffs deserve recognitions for their extraordinary efforts. We...

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2Thank Tran3636
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Kimchi_636, We are so happy that we could provide you a wonderful stay during your honeymoon. We much appreciate your thoughtfulness to remember our staffs’ names and to notice their sincere efforts. It means a lot to us. We hope to see you back soon. Warm Regards, The Team

Melbourne, Australia
Reviewed 3 weeks ago

On arrival to this great hotel, located across the road from the palm treed, white sand beach stretching for kilometres along a pristine bay, we were welcomed and taken to our room on the 17th floor facing this beautiful view from the balcony. The room was spacious and well appointed with all mod cons expected of a quality hotel. The...

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Thank Robert n
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Robert N, Thank you very much for taking the time to share such a great review on Trip Advisor and your review really made our day. We are glad that you enjoyed our room, spa and the spectacular ocean view from different venues. We also really appreciate your positive feedback on food and services at Feast and Steam n’...

Ho Chi Minh City, Vietnam
Reviewed 4 weeks ago

The staff here could not be any more helpful. From the breakfast buffet to the pool boys and everyone in between we were treated to customer service second to none After being in service most of my life I know what is good, bad or mediocre service. The team at the Sheraton went well about good. I would recommend this...

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Helpful?
Thank jsouthway
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear jsouthway, We are delighted to know that our services met your high expectations. Having encouraging comment such as yours does give us motivation towards providing exceptional service to all our guests. We hope to see you back in the near future. Warm Regards, The Team

Paris, France
Reviewed 4 weeks ago

It's a Sheraton so we expected high standards in food, service and amenities. And that's exactly what we found. Breakfasts top quality and lots of choices, buffet restaurant full of great food etc. our room was perhaps a little tired (slightly worn carpet and curtains) but it didn't matter as it was beautifully appointed with stunning views over the ocean....

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1Thank Ruby G
A TripAdvisor Member
Level Contributor
4 reviews
Reviewed 4 weeks ago via mobile

Spent 6 nights at the Sheraton The service was superb from the time we were collected from the airport until we were driven back. The front desk was quick on checkin and everyone from the GM to the pool guys made us feel special. I had asked for gluten free food and nothing was too much trouble. Head chef made...

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Thank A TripAdvisor Member
Hong Kong, China
Reviewed 4 weeks ago via mobile

I recently linked my Marriott Gold Elite Rewards Membership to SPG as part of the merge and was given the same Gold status in the SPG Program, and wanted to stay at this hotel to compare the benefits and level of service. CHECK-IN: The check-in process was done relatively quickly. I was upgraded to the SPG floor but not to...

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2Thank hippodiver
Reviewed 18 March 2017

On arrival at the Sheraton Nha Trang the reception staff were extremely helpful and provided us with extensive information about the facilities available at jthe hotel. Our room was lovely and included a large bathroom with a bath, a sofa, a balcony with an ocean view and a spacious walk-in-robe with a safe. We were impressed with both the food...

Review collected in partnership with this hotel
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1Thank Antoinette M
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Antoinette M, Thank you very much for your wonderful comment on Trip Advisor. We are very delighted to know you enjoyed everything from food, services to other facilities. We appreciate your strong recommendation to others regarding our Cooking school. We hope you will think of some memorable experiences during your stay with us when you cook these dishes you...

Reviewed 15 March 2017

Well at all Safe for stay If I want somethings, I can pick up the phone then ask to front dest staff there, it is 24/24. When I go to beach area, a guy supported me how to across the street with many bikes, thanks for take care me.

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Helpful?
Thank thang c
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Thang c, Thank you very much for your feedback. We pride ourselves in delivering outstanding services and it brings us great pleasure to know you were impressed by our staff services. We look forward to your next trip to Nha Trang to enjoy more with us. Warm Regards, The Team

Greater Bendigo, Australia
Reviewed 14 March 2017

The price is at the high end but this is one of the best hotels in Nha Trang. The room is clean and quiet. A perfect place to escape the streets and feel like you are back home for a night or two. I recommend if you can afford it

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Thank Bendigo0Traveller
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Bendigo0Traveller, Thank you very much for your patronage to Sheraton Nha Trang. We are glad to hear we were able to meet your high expectations in our services. We all look forward to the next pleasant opportunity of welcoming you back. Warm Regards, The Team.

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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Sheraton Nha Trang Hotel & Spa is one of 5-star international hotels in Nha Trang. With outstanding service and state-of-the-art facilities, we deliver memorable experiences at one of the world's most beautiful bays. ... more   less 

Additional Information about Sheraton Nha Trang Hotel and Spa

Address: 26 - 28 Tran Phu Street, Nha Trang, Vietnam
Region: Vietnam > Khanh Hoa Province > Nha Trang
Price Range: ₹ 7,969 - ₹ 13,217 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Nha Trang Hotel and Spa 5*
Number of rooms: 280
Reservation Options:
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Also Known As:
Sheraton Nha Trang Hotel Nha Trang
Hotel Style:
#4 Business Hotel in Nha Trang
#10 Romantic Hotel in Nha Trang
#11 Spa Hotel in Nha Trang
#11 Luxury Hotel in Nha Trang
#11 On the Beach Hotel in Nha Trang
#11 Family Hotel in Nha Trang
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Nha Trang Hotel and Spa staff and other travellers.
18 questions
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Questions? Get answers from Sheraton Nha Trang Hotel and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend Room 1919 with the best view and spacious room.”
lynng854, 15 Apr 2017 | Read review
“All rooms have view of beach”
, 14 Apr 2017 | Read review
“best rooms in here are the kind of ocean view rooms”
lieungocquyen, 7 Apr 2017 | Read review
“Ocean front view”
Sixft4brotha, 7 Apr 2017 | Read review
“The first room we were given smelt BADLY - a horible damp musty smell that they had tried to mask with a perfumed spray. We were then moved on the day of arrival to another room - 2308 - which was fine except for when we showered. the shower drain was partially blocked and the shower recess would fill up and water would flowaccross the bathroom floor. i got the hand shower and turn the water to hot and put it on the drain and managed to get it to flow better. We did not have flooding after that because we kept the water volume down low.”
M3721INpeterl, 2 Apr 2017 | Read review
5 of 5