We stayed with our family in this hotel during our trip to Vietnam. The hotel was good, quiet and clean. The breakfast was partly made to order. The hotel provided the airport transfer, a mini bus with driver for a tour around the royal tombs in the area around Hue and a transfer to our next stop in Hoi An, with stops at the Hai Van pass and the Marble Mountains near Da Nang. Good service, friendly staff.
This hotel itself was lovely, clean. But the best part was receptionist, they were very helpful and welcome us like family. I had a executive room with river view, that was fabulous. Thank you to everyone. We had a great time.
We had a lovely stay at this hotel. The staff were all really friendly and helpful. They took the time to explain all about things in the area to us. Room was good, large and clean with a river view. Great for the price! Rented us a scooter for around town and then a better one for taking us over the Hai Van pass to Hoi An, for which they picked up and delivered our luggage there ($30 for day bike rental, pick up and luggage delivery).
We have been here for 3 nights when we was in Hue. That is a good accommodation with amazing staff, especially thanks to reception for helping us to arrange our transport. We have a room in high floor with a beautiful river view, our room was standard but fine, good break fast. I definitely recommend this place to everyone.
The hotel is in a quiet but central area and I had no problem accessing everything I wanted to see. Staff were very helpful and friendly and made me feel comfortable. They were able to help me book transport and tours very easily. The spa in the hotel was also excellent and I enjoyed a couple of foot massages in the short time I was there. Breakfast buffet was very good and the coffee was amazing! Highly recommend this hotel as an affordable luxury!!!
Hue was our second stop after Hanoi. We liked the hotel very much. We slept very well. The room was clean and quiet with a view of the river. The staff was very helpful and friendly and we could communicate well in English. The breakfast was delicious and there was a large selection of fruits. There were several restaurants within a short distance from the hotel. We would book there again.
We had an amazing stay at Serene Shining in Hué. The staff was very welcoming with great English. When we mentioned we are on honeymoon on our first day when we went out we found a flower heart and wine on the bed as surprise when we came back. The beds are comfortable and the rooms clean. The location is very central with lots of restaurants in walking distance. The breakfast was tasty too, a fruit, bread and juice buffet and diffrent western and vietnamese dishes to order. We would definitely go there again, for that price it was one of our best hotel experiences in 4 weeks in Vietnam.
We had a wonderful stay at Hue thanks to the friendly, helpful staff at the hotel. On arrival Sophie provided us with fruit and drinks while showing us good local walks to do and places to go. All staff were lovely and helpful over there next couple of days we were there. I would definitely recommend starting there.
My husband and I have been staying in this hotel for 6 nights. The staff was extraordinary helpful and nice. They always offered us big help. The most impressive thing was that we could not get a taxi due to Tet and raining, the hotel staff rode two motor bikes, took our heavy luggage and took us to the bus station. They are No.1. I highly recommend this hotel to visitors.
Loved our short stay here. Staff so friendly and welcoming. Beautiful fruits and welcome drink on arrival. Couldn’t believe how cheap it was with all the extras in the room too. Location was perfect. Close to main areas but down a quiet lane off the street. Breakfast was the first one we loved here and staff were so helpful and friendly Highly recommend this place