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Imperial Hotel

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#24 of 122 Hotels in Hue
Certificate of Excellence
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1 room 2 adults 0 children
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Imperial Hotel
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1,065 Reviews from our TripAdvisor Community

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Showing 824: English reviews
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Seattle, Washington
Reviewed 4 days ago NEW

The hotel has a great location. The staff were perfectly welcoming, but didn't go out of there way to be helpful. (While this is the norm in the U.S., this was not our experience the past 2 weeks in Vietnam). The breakfast spread is large, but the food is also average. Great view of the city from the rooftop bar....

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Helpful?
Thank hbbh2017
dinhsonmk, Deputy General Manager at Imperial Hotel, responded to this review

Dear hbbh2017 Thank you for taking the time to give comment about us. We are sorry for the renovation of the Roof. It will be finished soon this month March and the terrace will have a new roof more beautiful than the previous on from April. Thanks for let me know about the breakfast taste also. We had a meeting...

Chennai, Tamil Nadu, India
Reviewed 1 week ago

Well-appointed reception area and comfortable rooms. We had our breakfasts in the hotel and the spread was wide and wonderful. Wonderful city views from the 16th floor breakfast place. Also provided dinner to order. Overall very satisfactory stay for us staying couple of days each in several cities in Vietnam.

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Helpful?
Thank RajanJamuna
dinhsonmk, Deputy General Manager at Imperial Hotel, responded to this review

Dear RajanJamuna Thank you for taking the time to give generous comment about us. To be honest, we are very proud of our Top Bar and restaurant because it's unique and highest place to see the whole view of Prefume river and city below. We hope to see you again at our hotel in near future. Best regards, Son Le...

New England
Reviewed 1 week ago

We stayed at the Imperial for three nights and had an excellent time. Room was immaculately clean and had a spectacular view over the river and the bridge. The staff was always friendly and helpful. The guest manager Miss Nhu Quynh (not sure if I spelled her name right) helped us with a wonderful day trip to Buddhist temples as...

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Helpful?
Thank traveller0508
dinhsonmk, Deputy General Manager at Imperial Hotel, responded to this review

Dear traveller0508 Thank you for taking the time to give generous comment about us. It's people like you who make us believe that we are going on a right way in business. All we hope now is to see you again at our hotel soon in coming time. Best regards, Son Le Dinh

Bargara, Queensland
Reviewed 3 weeks ago

Another quality hotel with typical over the top furnishings. Good breakfast buffet like most hotels of this style. Great rooftop bar with views of the river and the city. Close to the markets and night life.

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Helpful?
Thank Merlouis
dinhsonmk, Deputy General Manager at Imperial Hotel, responded to this review

Dear Merlouis Thank you for taking the time to give generous comment about us. We are gald that you enjoyed your stay at our hotel and the ancient sstyle of decoration. We hope to see you again at our hotel in near future. Best regards Son Le Dinh

Orlando
Reviewed 3 weeks ago

After a week in smaller towns with basic accommodations, we decided to splurge on an option with all the modern conveniences. We were completely satisfied with the Imperial. Although it is a large hotel that caters to groups, we still got the personal attention of a smaller Hotel. Nhu Quynh was especially helpful and seemed to be in the lobby...

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Helpful?
Thank CharlieOrlando
dinhsonmk, Deputy General Manager at Imperial Hotel, responded to this review

Dear CharlieOrlando Thank you for taking the time to give generous comment about us. We are happy that you enjoyed your stay here. To be honest, we are very proud of our location, and the view from room , top bar to the Perfume rive below. We hope to see you again at our hotel in near future. Best regards,...

A TripAdvisor Member
Level Contributor
6 reviews
4 hotel reviews
1 helpful vote
Reviewed 4 weeks ago via mobile

This hotel is superb after our hotel in Hanoi it's luxurious. The staff are really nice breakfast lovely selection although the Bain Marie that store the breakfast doesn't keep it very warm, the plates are cold but otherwise no complaints. The restaurant we booked for our anniversary was completely empty so no atmosphere and very expensive. The price of beer...

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Helpful?
Thank A TripAdvisor Member
dinhsonmk, Deputy General Manager at Imperial Hotel, responded to this review

Thank you for taking the time to give generous comment about us. We are glad that you enjoyed your stay at our hotel, but we feel a pity with problems of Bain Marie, cold plate, and the price of drinking on the Top floor also. I had a meeting with FB manager already to improve it soon. Thanks for bringing...

Bedford, New Hampshire
Reviewed 4 weeks ago

This an excellent hotel in all regards. The staff in ever departments are professional, courteous and very helpful. What amazes me is how sincere they are when assisting me and my tour group. The location with its rooftop restaurant and bar provides a 360 view of the city and the Citadel. One young lady in particular stands out. Her name...

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Helpful?
Thank David W
dinhsonmk, Deputy General Manager at Imperial Hotel, responded to this review

Dear David W Thank you for taking the time to give generous comment about us. We are so glad that you enjoyed your stay here. Ms. Quynh is now on the Moon with your high compliment. T to be honest, we are lucky to having her working here. All we hope now is to see you again at our hotel...

Reviewed 14 February 2017

outstanding! one of the best hotel in hue, i'd say! well presented with excellent services, great location to get about yet away from the busy hustling & bustling of the city life. my big thanks to the staffs on the picture, highly recommended!

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Helpful?
Thank sudarin
dinhsonmk, Deputy General Manager at Imperial Hotel, responded to this review

Dear sudarin Thank you for taking the time to give generous comment about us. We are so glad that you enjoyed your stay at our hotel. We hope to see you again soon at our hotel in coming time. Best regards, Son Le Dinh

Alberta
Reviewed 9 February 2017

Location-wise, this hotel is not the best. There is no shopping available nearby, although there are some cafes and street food stalls within short walking distance from the hotel. There is also a bar right next door, and a couple of massage places. Because of the bar next door, you may hear their karaoke/loud music, so I recommend staying higher...

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Helpful?
Thank GroovieGurlie
dinhsonmk, Deputy General Manager at Imperial Hotel, responded to this review

Dear GroovieGurlie Thank you for taking the time to give comment about us. I think there are some mistake here because around our hotel has many shop, or maybe we are just small city so it was not as your expected, also around us has not any karaoke, maby the noise from the local people passed by. Any way, except...

Reviewed 9 February 2017

Truly 5/6-star comfort -- the rooms are large, clean and spacious. The hotel staff were always very friendly and approachable. It's close to the train station and the Imperial Citadel - a must-see attraction in Hue too! The only negative thing to add is the high cost of tours booked through the hotel. Do book tour guides / drivers independently...

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Helpful?
1Thank Elizabeth C
dinhsonmk, Deputy General Manager at Imperial Hotel, responded to this review

Dear Elizabeth C Thank you for taking the time to give generous comment about us. We are so happy that you enjoyed your stay here. Thanks for let me know the tour price. We will have a look at it and amend it soon. Hope to see you again at our hotel in near future. Best regards, Son Dinh Le

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Deluxe City View Double Room (23)
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Deluxe River View Twin Room (27)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
Imperial hotel moc restaurant
Imperial hotel moc restaurant
Cuisines: International, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Breakfast included
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Hue, the ancient capital of the Nguyen Dynasty, is the junction where northern and southern ecosystems meet. Hue boasts charming rivers, verdant hills, ancient pagodas and churches, and a rich history. Hue remains a must-see destination when visiting Vietnam, not only because of its cultural values and history, but also for its beautiful landscape and people. The majestic 16-floor Imperial Hotel Hue is nestled along the famous Perfume River, conveniently close to all the historical sites this UNESCO World Cultural Heritage city has to offer. Imperial Hotel’s well-appointed rooms and suites come beautifully furnished with classic wooden floors and panoramic river and city views. The extensive hotel facilities comprise of the Prince Club Casino, Royal Spa, Yoshihara Restaurant, Imperial Restaurant, Piano Bar and Cafe, Panorama Bar, four state-of-the-art meeting rooms, and much more. Come and explore the best Hue has to offer. ... more   less 

Additional Information about Imperial Hotel

Address: 8 Hung Vuong Boulevard, Hue 530000, Vietnam
Region: Vietnam > Thua Thien - Hue Province > Hue
Price Range: ₹ 5,951 - ₹ 7,848 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Imperial Hotel 4.5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Imperial Hotel Hue
Hotel Style:
#4 Business Hotel in Hue
#8 Family Hotel in Hue
#9 Luxury Hotel in Hue
#12 Spa Hotel in Hue
#16 Romantic Hotel in Hue
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Questions & Answers

Here's what travellers have asked, with answers from Imperial Hotel staff and other travellers.
3 questions
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London, United Kingdom
11 months ago
Hertfordshire, United Kingdom
Bellevue, Washington
10 months ago

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Questions? Get answers from Imperial Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor facing the river”
  • Roof Top View
 of 5 bubbles CharlieOrlando, 25 Feb 2017 | Read review
“Avoid 409, it overlooks the dining patio and you are too close to the loud bar music.”
  • View from pool area
 of 5 bubbles GroovieGurlie, 9 Feb 2017 | Read review
“Ask for a room facing the river”
 of 5 bubbles paulsO7881DN, 8 Feb 2017 | Read review
“high floors have great views”
 of 5 bubbles gregsheila2017, 7 Feb 2017 | Read review
“Ask for a suite.”
 of 5 bubbles evelinh2014, 2 Feb 2017 | Read review
5 of 5