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Hue Serene Palace Hotel

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#4 of 120 Hotels in Hue
Certificate of Excellence
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1 room 2 adults 0 children
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Hue Serene Palace Hotel
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2,056 Reviews from our TripAdvisor Community

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A TripAdvisor Member
Level Contributor
3 reviews
Reviewed yesterday NEWvia mobile

The hotel is amazing. The rooms are clean and comfortable, the service is very good, the staff were kind and helpful. It is totally worth the money. The area is quiet so you can relax. There are many things to do in a walking distance.

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Thank A TripAdvisor Member
Reviewed 2 days ago NEWvia mobile

Apon arrival i was very tired as i drove there on a motorbike, was greeted warmly with some freshly squeezed juice and some fruit while the staff unloaded my gear from the bike. the room was clean and quiet and the staff were very friendly and helpfull. It's located down a little side street which is perfect for noise. I...

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Thank Aaron L
Toowoomba, Australia
Reviewed 4 days ago NEWvia mobile

We stayed here it was a nice hotel and staff were good..reasonable food was only for a night but all in all clean,tidy and helpful..It was cold and raining and was lovely to walk into a nice warm hotel with friendly faces

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Thank Heather g
County Dublin, Ireland
Reviewed 4 days ago NEWvia mobile

It's was great stayed in this hotel because it's was good walking distance in the area.The hotel staff was very friendly and food was delicious.The room was well managed.Breakfast included,lunch and dinner was fantastic plus well served from restaurant staff(keep up the good work and smile always 🙏👍🙏)

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Thank andreas_ws
Ayr, United Kingdom
Reviewed 5 days ago NEW

Don't be put of by the location of this charming hotel in a back lane in Hue. It is very accessible to the Perfume river bridges and all the shopping and the markets. The staff were fantastic, the rooms large and comfortable and clean. There was a bit of noise from the bar next door but never after 10pm and...

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Thank J169ZAaudreym
Reviewed 5 days ago NEWvia mobile

We booked a deluxe double room for 3 nights. The hotel is new, and the room was large with a comfortable bed, a patio, good air conditioning, cable and so so wifi. The staff were friendly and helpful. Highly recommend

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Thank KikuOG
Reviewed 1 week ago via mobile

This is a hotel that is situated out of the way, difficult to find because it is situated in a side road but is compensated by a fantastic staff. Staff willing to help. Had problem getting a taxi to get into the side road. Not advised for the older folks as the bathroom requires climbing into a bathtub for a...

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Thank Jeffrey C
Las Vegas, Nevada
Reviewed 1 week ago

I generally do not like boutique hotels, but was compelled to book this one after reading previous reviews. I was not disappointed! Large clean rooms, nice amenities, and a computer in the room were great. But the Staff is the real reason to come here. From the doorman, to the check-in clerk who walked us up to our rooms, to...

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Thank Danny S
Kuala Lumpur, Malaysia
Reviewed 1 week ago

I've been to a lot of hotels and Serene Palace was the most welcoming I've ever stayed at. All of the staff are extremely friendly and helpful, but a special mention goes to trainee Kelly for being so very cheerful and attentive. You not only get a welcome drink, but a welcome plate of fruit too. The rooms are quite...

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Thank Sarnia31
Sydney, Australia
Reviewed 2 weeks ago

This hotel is well located down a groov'n lane. It has extremely helpful staff - all of the women were welcoming, kind and helpful. The staff of the restaurant even gave us a care package for our drive to Hoi An. The rooms are clean, and there is a computer with internet in the room, as well as wifi. The...

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Thank Sallie M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
A brand new hotel that features luxurious rooms and suites. We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities. Offering fantastic value of money, It is located right in the heart of ancient Hue City , in lovely and small lane ,only a few minutes' walk from Huong River, and lavishly decorated with modern furniture. ... more   less 

Additional Information about Hue Serene Palace Hotel

Address: 21/42 Nguyen Cong Tru street, Hue 0084, Vietnam
Region: Vietnam > Thua Thien - Hue Province > Hue
Price Range: ₹ 1,610 - ₹ 3,355 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hue Serene Palace Hotel 3*
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Questions & Answers

Here's what travellers have asked, with answers from Hue Serene Palace Hotel staff and other travellers.
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Questions? Get answers from Hue Serene Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't be put off by the location.it is very safe I would definitely stay there again”
 of 5 bubbles J169ZAaudreym, 17 Feb 2017 | Read review
“There is an elevator. We had 3 rooms on 2 different floors and were all very happy with the rooms.”
 of 5 bubbles lyndag2, 5 Feb 2017 | Read review
“Room With view”
 of 5 bubbles chiphuong2017, 3 Feb 2017 | Read review
“Suggest you go for a room on 5th or 6th floor (away from the noise).”
 of 5 bubbles 342dextert, 30 Jan 2017 | Read review
“ask for a higher floor”
 of 5 bubbles wjp2017, 28 Jan 2017 | Read review
5 of 5