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Moonlight Hotel Hue

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#21 of 123 Hotels in Hue
Certificate of Excellence
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1 room 2 adults 0 children
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Moonlight Hotel Hue
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974 Reviews from our TripAdvisor Community

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There are newer reviews for Moonlight Hotel Hue
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Showing 618: English reviews
Hue, Vietnam
Reviewed 4 weeks ago

Had booked a river-view room. You can see the river if you are high enough to look over 2-3 rows of houses. If you like early nights then don't take the river-view side as there is a tourist garden place which blast lowed music out until late. If you want to sleep longer than 7am then don't use the hotel...

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Helpful?
Thank Toniascritic
MoonlightHue, Người quản lý at Moonlight Hotel Hue, responded to this review

Dear Toniascritic, Thank you for letting us know your thoughts about the recent stay at Moonlight Hue Hotel. Many thanks for letting us know your thoughts regarding your recent stay. We are sorry to hear that your experience was not as comfortable as our guests generally feedback to us. Please accept our apologies for the noise level during your stay...

Reviewed 4 weeks ago via mobile

We only stayed in the Moonlight Hotel for one night, but we really enjoyed it. Located among great restaurants and nightlife and not too far away from the Imperial City. Clean, tidy, spacious rooms with a great rooftop bar.

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Helpful?
Thank Louw D
MoonlightHue, Người quản lý at Moonlight Hotel Hue, responded to this review

Dear Louw D, It was a great pleasure for the entire team at Moonlight Hue Hotel to have the chance to serve you. Moreover, we are so happy to receive your positive review that you have shared on line. It’s good to see that you really liked the Hotel services so far and were very pleased for the describing our...

Reviewed 19 February 2017 via mobile

The Moonlight hotel staff made my stay better than I could have ever imagined. I wanted to surprise my girlfriend for Valentine's Day and the entire staff worked with me to set up the perfect evening and room. The staff went above and beyond! I have never experienced such incredible customer service. If you are looking to enjoy a night...

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Helpful?
1Thank Interdependent
MoonlightHue, Người quản lý at Moonlight Hotel Hue, responded to this review

Dear Interdependent, Greetings from Moonlight Hue Hotel! I would like to extend my appreciation on your nice feedback during your recent stay with us. Thank you for the recommendation about our hotel on the Tripadvisor. Happy to know that you had a memorable experience with our attentive and excellent staff. We are so excited to read how much you have...

Regina, Saskatchewan
Reviewed 18 February 2017 via mobile

A very nice hotel with friendly staff. Service was very good except for the Sky Bar as service was slow to nonexistent. The hotel location was perfect with lots of small bars, restaurants and shops. The included breakfast was better than most other hotels we have been to on this tour.

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Helpful?
Thank Grant B
MoonlightHue, Người quản lý at Moonlight Hotel Hue, responded to this review

Dear Grant B, I would like to extend my appreciation on yourfeedback during your recent stay with us. Thanks you very much for sharing your view point about our hotel. Your comments are highly appreciated and we take it very positively. Please accept our apologise that the sky bar did not meet up to your expectation. we will take an...

Paris, Canada
Reviewed 15 February 2017

This is a very well-appointed hotel with an excellent breakfast, great location and rooftop bar. My husband and I decided to take advantage of the 40% off massages during the day at the Moonlight Hotel. The massages for both of us were excellent. We like deep, strong massages and we were not disappointed. If we were here longer, we'd have...

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Helpful?
Thank Jackie2880
MoonlightHue, Người quản lý at Moonlight Hotel Hue, responded to this review

Dear Jackie2880, Thank you for letting us know your thoughts about the recent stay at Moonlight Hue Hotel. It’s good to hear that you found us as well-appointed hotel with an excellent breakfast, great location and rooftop bar. It’s great to see that you really loved the Moonshine spa services and had a great experience overall at our hotel. We...

Reviewed 10 February 2017

I visited many times last year, so I can say this hotel is very suitable place for business or family trip, this Hotel is nearby Huong River, Western street, have good breakfast, romantic river view on rooftop.... I introduced to my friends this hotel when they visited Hue and they were very happy So I want to say thank you...

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1Thank Khoa N
MoonlightHue, Người quản lý at Moonlight Hotel Hue, responded to this review

Dear Khoa N, Thank you for sparing your valuable time in making comments on the Tripadvisor. What a lovely comment to receive. We are delighted to know that you enjoyed your stay and thank you for describing your experience with the comforts and services offered by our teams. Rest assured that your very nice words will be shared to our...

Lucerna, Svizzera
Reviewed 7 February 2017 via mobile

I am just arrived in my happy birthday and I found a cake in my room organised from the hotel. Nice hotel and good massage. We can recommend both the hotel and the spa. Friendly and help full staff. Good rooms. Good breakfast.

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Helpful?
Thank AntonioAdc
MoonlightHue, Người quản lý at Moonlight Hotel Hue, responded to this review

Dear AntonioAdc, Greetings from Moonlight Hue Hotel! Thank you for sparing your valuable time in making comments on the Tripadvisor. What a lovely comment to receive. We are delighted to know that you enjoyed your stay and thank you for describing your experience with the comforts and services offered by us. We conveyed your great comment to our staff who...

Reviewed 4 February 2017

We've been here two nights for my stay in Hue. Quite comfortable with the fast-food restaurant, coffee shop close to the hotel, the hotel has no elevator, and the move is good for health .., staff provided plenty of information to help us look better tourist destination. All is well when renting a motorcycle a stroll to discover street food...

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Thank l a
MoonlightHue, Người quản lý at Moonlight Hotel Hue, responded to this review

Dear l a, Thank you very much for taking your valuable time to writing comment for us on Tripadvisor. We are very appreciate your view point and we will take an action to improve the hotel quality to meet up the guest expectation. Regarding your comment about no elevator in our hotel. We believed that there was an innovation for...

nsw
Reviewed 3 February 2017

The hotel is very good value for money. We had two rooms on the same floor for our group of seven including a toddler. The hotel is in a fantastic location and the staff are exceptionally helpful, assisting us with a late checkout given our late train departure. Breakfasts were nice and the pool area, whilst small, provided fantastic vistas...

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Helpful?
Thank cd1975
MoonlightHue, Người quản lý at Moonlight Hotel Hue, responded to this review

Dear cd1975, I would like to extend my appreciation on your glowing feedback during your recent stay with us. Happy to know that you had a memorable experience with our attentive and excellent staff. We are so excited to read how much you have enjoyed our service during your stay. Our commitment is to provide our guest the best service...

London, United Kingdom
Reviewed 1 February 2017

Very good hotel in a great location - very close to the river, and only about 25min walk to the citadel. The room was very spacious and nicely decorated, with great views across the city (if you're on the higher floors) We had foot reflexology at the spa which was also very good. Breakfast was decent - very basic options...

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Helpful?
Thank aneta_ch
MoonlightHue, Người quản lý at Moonlight Hotel Hue, responded to this review

Dear aneta_ch, Thank you for sparing your valuable time in making comments on the Tripadvisor. What a lovely comment to receive. We are delighted to know that you enjoyed your stay and thank you for describing your experience with the comforts and services offered by us. We conveyed your great comment to our reception staff who are very happy to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Venus Restaurant
Venus Restaurant
Cuisines: Seafood, Barbecue, Vietnamese, Soups
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The Moonlight Hotel is conveniently located in the heart of Hue City’s Downtown, within walking distance of Huong River, shopping malls, restaurants and night life. Many beautiful landscapes of Hue City can be accessed from the hotel in 30 minutes or less. Dong Ba market, Citadel and several national monuments are also nearby. ... more   less 

Additional Information about Moonlight Hotel Hue

Address: 20 Pham Ngu Lao, Hue, Vietnam
Region: Vietnam > Thua Thien - Hue Province > Hue
Price Range: ₹ 2,225 - ₹ 5,956 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Moonlight Hotel Hue 3.5*
Number of rooms: 90
Reservation Options:
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Hotel Style:
#9 Spa Hotel in Hue
#10 Romantic Hotel in Hue
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Questions & Answers

Here's what travellers have asked, with answers from Moonlight Hotel Hue staff and other travellers.
3 questions
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Melbourne, Australia
1 month ago
Santa Barbara, California, United States
4 months ago
Seattle, Washington
over a year ago

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Questions? Get answers from Moonlight Hotel Hue staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor with river views”
 of 5 bubbles JanH321, 1 Mar 2017 | Read review
“King Suite on a high floor”
 of 5 bubbles LorelM, 24 Feb 2017 | Read review
“rooms on the not river view side may be quieter”
 of 5 bubbles Toniascritic, 22 Feb 2017 | Read review
“view of river very good”
 of 5 bubbles Jackie2880, 15 Feb 2017 | Read review
“good breakfast, quieter room”
 of 5 bubbles khoan780, 9 Feb 2017 | Read review
5 of 5