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New Star Hotel

28/06/2017 29/06/2017
1 room 2 adults 0 children
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New Star Hotel
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181 Reviews from our TripAdvisor Community

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There are newer reviews for New Star Hotel
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Showing 110: English reviews
Melbourne, Australia
Reviewed 1 April 2016 via mobile

Dirty hotel, rooms old, furniture old, service terrible, breakfast horrible. The pool is empty and therefore can't be used. Location is ok but that's about it, say three star but really only two. Plenty of other hotels to stay at. See pool below, the pool does not look like the one on line 😆😆😆

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Helpful?
Thank wazza3194
Hanoi, Vietnam
Reviewed 19 December 2015

3 nights in New star hotel was pretty nice. Room was spacious, a bit old but it is not problem. Staffs are so helpful , they showed me the map and help me to book the city tour , recommended good restaurant for me also. I love the swimming pool and breakfast there.

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Thank kilipi91
Singapore, Singapore
Reviewed 27 September 2015

Hi, I don't want to say much, but just would like to share that, this hotel is the best hotel I have ever been in my life. I love the staffs, location, facilities and the service here. Every single staffs are very friendly, helpful and lovely....I put the rate 20/10 for this hotel.

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1Thank linda p
Reviewed 27 August 2015 via mobile

The location is good, not only in the old quarter with many restaurants, bars, coffee shops, souvenir shops but also quite enough. The facility is quite good. Staffs are helpful. I like breakfast here with quite many choices and delicious food. I am so regret when arriving Hue in Dec. The weather are quite cold and usually wet, so i...

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1Thank Giang T
Auckland Region, New Zealand
Reviewed 8 August 2015

The staff were all very helpful, friendly and polite. I have marked this as a 3 because in my room I was constantly getting cigarette smoke smell which was most unpleasant. I'm a none smoker and it causes me to have sore throats. Hotel staff did their best. I Should have complained earlier. The rooms are very spacious and nice...

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1Thank Linde W
Ho Chi Minh City, Vietnam
Reviewed 28 July 2015 via mobile

The New Star Hotel in Hue City was find and the service was good. Something that the visitor should be attention to not to be hurry the laundry because they will take our clothes that we request to be laundry will not be clean. The Internet at the hotel was terrible and not fast enough for customer to go to...

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Thank Ken S
Geelong, Australia
Reviewed 27 July 2015 via mobile

A seven story hotel mostly catering for the mass domestic market. On entering the hotel you find a large soulless space where reception staff did their jobs as a matter of routine. The bedrooms were spacious but bland. Bed ok. Shower was over a very high bath, hard to climb into for oldies and then you needed to be very...

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Thank GJS4
Perth, Australia
Reviewed 2 July 2015 via mobile

Well, I definitely agree with some of the recent reviews. This place is in desperate need of a make over. The breakfast menu was the same every day and the quality was poor. Pool area was in a bad state of repair but useable. Crack in the main door panel to our room..up to 1cm. Dirty floors in the main...

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Thank Slim-AU
Reviewed 3 May 2015 via mobile

When i read the reviews, i thought that this hotel is good but i was wrong. Unhelpful staff, safe wasnt work, pool not as advertisement. My friend told me that she lost her watch and 100$ when she stayed here. Staff disregard customer.

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5Thank Sam7286
London
Reviewed 13 April 2015 via mobile

It was my 3rd stay in 5 years and I can certainly see the standards slipping. Hotel rooms need updating, and the lack of a bar is also a shame. Pool is fine although loses sun early afternoon, but very refreshing. Have never seen anyone serving at the poolside "bar". Breakfast was ok, but nothing to get excited about. Location...

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Helpful?
Thank Emma M

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28/06/2017 29/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Room Service
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
For tourists in Hue wishing to choose a hotel in the heart of city, the New Star Hotel Hue is the perfect place, beautifully located on Chu Van An Street and within easy reach by foot of the various attractions the ancient capital has to offer. New Star Hotel Hue was opened in 2008. Together with the strong development of tourism in the city, our property has been built as three - star hotel equipped with modern amenities of international standard. Our team always strikes to offer our guests the best moments during their stays by the friendly service and high-quality accommodation. Destination: - Forbidden Purple City: 1 Km - Thien Mu pagoda: 3 Kms - Dong Ba Market: 1 Km - Tu Duc tomb: 4 Kms - Khai Dinh tomb: 4 Kms - Thanh Toan Tile Roofed Bridge: 6 Kms Other places: Bank: 1 Km Hospital: 1 Km Restaurants: 100 m ... more   less 

Additional Information about New Star Hotel

Address: 36 Chu Van An | 36 Chu Van An, Hue, Vietnam, Hue 54, Vietnam
Region: Vietnam > Thua Thien - Hue Province > Hue
Price Range: ₹ 2,203 - ₹ 3,564 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — New Star Hotel 3*
Number of rooms: 56
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Cancelon, HostelWorld and TripOnline SA so you can book your New Star Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#22 Spa Hotel in Hue
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Questions & Answers

Questions? Get answers from New Star Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the top room will have a nice view”
hoianconnection, 9 Aug 2016 | Read review
“Odd room numbers have balcony; swimmingpool On second floor.”
Detje1959, 30 Jul 2016 | Read review
“Swimming pool is great”
kilipi91, 18 Dec 2015 | Read review
“If you are a Non smoker and find a smell of cigarette smoke in your room then complain straight away so they can clean the filters. .”
686lindew, 8 Aug 2015 | Read review
“Should try: - For breakfast/ lunch: "Quan So 1 HANG ME" - Address: 12 Vo Thi Sau St, Hue - For dinner: "Quan com ONG CHU" - Address: 01, Vo Thi Sau St, Hue Both have local food at budget price and just 5 minutes walking from the hotel.”
  • View from room
  • Swimming Pool
  • View from room
646ericv, 30 Nov 2014 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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