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Muong Thanh Holiday Hue Hotel

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Muong Thanh Holiday Hue Hotel
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467 Reviews from our TripAdvisor Community

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Showing 340: English reviews
Brisbane, Australia
Reviewed 19 October 2016

On the river, high up on the 8th floor with a great view of the mountains in the west and the huge flag in front of the old citadel. This is a great hotel and I'm usually reserved when recommending Vietnamese hotels. My only criticism might be that some of the buffet breakfast was cold and that night the red...

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Helpful?
Thank Rob D
muongthanhhue, General Manager at Muong Thanh Holiday Hue Hotel, responded to this review

Dear Rob D, Thank you for your comment! We believed that you did enjoyed your time at our hotel as well as Hue city. Our hotel has advantage due to the good location and high enough for our dear guests can enjoy the city view when staying at the room in high floor (specific deluxe river room as you mentioned)....

Kuala Lumpur, Malaysia
Reviewed 18 October 2016

We stayed at this hotel for 03 nights! We really love to travel and experience some cities which are famous for history feel a little bit ancient. This hotel is really a perfect choice for us because of its ideal location. From this hotel, we can access many tourists attraction very easily. We have a large room due to the...

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Helpful?
Thank liamsamon15
muongthanhhue, General Manager at Muong Thanh Holiday Hue Hotel, responded to this review

Dear liamsamon15, Thank you for your comment! Whenever receiving the good feedback from dear customers, hotel's employee will have stronger motivation to keep moving forward and proving the better services. We really happy to know you did have good time in Hue city. Hotel located in the ideal location so it is very convenient for accessing any tourists place in...

Hoi An, Vietnam
Reviewed 13 October 2016

The hotel looks new but my room's amenities looks downgraded especially bathroom products. The staff's English in general are bad, they even didn't fully catch what I mean and I had to repeated several times. My overall feeling at the hotel is unfriendliness from the staff.

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Helpful?
Thank Vivian N
muongthanhhue, General Manager at Muong Thanh Holiday Hue Hotel, responded to this review

Dear Vivian N, Thank you for your comment! We feel really sorry for your bad feeling! Trying to achieve the highest satisfaction from our guests is the priority target for all hotel 's employees. For the bathroom amenity, we do not know which exactly you like to mentioned but we also care a lot about this. We have plan to...

Kuala Lumpur, Malaysia
Reviewed 12 October 2016

My friends and I stayed there for 2 nights and we had a fantastic stay. The hotel is very close to the Perfume River and plenty of restaurants and shops within a few minutes walk. We enjoyed eating in a few restaurants nearby and had an evening stroll by the river. The staff were friendly, helpful and polite. Almost everyone...

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Helpful?
Thank Thila K
muongthanhhue, General Manager at Muong Thanh Holiday Hue Hotel, responded to this review

Dear Thila K, Thank you for your comment! Your comment will be the best reward for all hotel's staffs because it proves that we are on the right way. In this hospitality industry, we try our best to make our dear guests feel satisfied with our services. and every good feedback we got from customers is always the best motivation...

Reviewed 9 September 2016

We did experience many different hotels in Vietnam and this is the bad experience ever. The facility is quite good but the service is not good at all. We're from Danang and we were very excited with our journey to Hue city. From the first moment I came to the hotel, my impression was the unfriendly faces of the receptionists.They...

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Helpful?
Thank Ori P
muongthanhhue, General Manager at Muong Thanh Holiday Hue Hotel, responded to this review

Dear Ori P, Thank you for your comment! You are absolutely right about the hospitality industry. We feel really sorry for your experience in our hotel. We confirm that Smile is the easiest thing we can do for our guests. We really do not understand what happened with our hotel employee in your case but it is no excuse, it...

Torquay, United Kingdom
Reviewed 24 August 2016

On arrival we were greeted by the very warm, professional and friendly staff. Our room had magnificent views over the river which always has something going on to watch. The room was a reasonable size, clean, tidy and the bed was very comfortable. The bathroom is not for the prudish with a glass wall out onto the bedroom (it does...

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Helpful?
Thank Stuart M
muongthanhhue, General Manager at Muong Thanh Holiday Hue Hotel, responded to this review

Dear Stuart M, Thank you for your comment! We do believe that you had a good holiday in Hue city and at our hotel as well. Our ideal hotel's location make the most of our rooms has magnificent view as your mentioned. From hotel's room, our dear guests can enjoy the beauty of perfume river which is the symbol of...

London, United Kingdom
Reviewed 22 August 2016 via mobile

The staff were very friendly at this hotel, however they could improve on their English language skills as we had some difficulty communicating with them. The breakfast buffet had a wide variety of food and room service food was also delicious. The hotel rooms were slightly dusty when we first came in, but the beds were comfortable and housekeeping was...

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Helpful?
Thank Glz464
muongthanhhue, General Manager at Muong Thanh Holiday Hue Hotel, responded to this review

Dear Glz464, Thank you for your comment! In this hospitality industry, maybe the smile is the one of the most important factors which can create the success for any company. We smile to our dear customer and hope to receive the smile back when they check out the hotel. About the english skill, we still organize some english classes for...

Reviewed 15 August 2016

We stayed at this hotel for four nights, but we've switched room after the second night. For the first two nights we stayed at the twin bed deluxe double-room. The room is a lot more modern and decorated then the main lobby. The room has a very aesthetically pleasing feel, which we liked very much. The beds are comfortable but...

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Helpful?
Thank Jack Z
muongthanhhue, General Manager at Muong Thanh Holiday Hue Hotel, responded to this review

Dear Jack Z, Thank you for your comment! From our deep heart, we would like to express our gratitude for your feedback because it will help us improve our services and make our guests feel more comfortable. We always try to provide the best services to our dear guests, but sometime mistakes happened and we feel really sorry for that....

Reviewed 10 August 2016 via mobile

We stayed here two nights on our tour from north to south Vietnam. This was the hotel with most stars we stayed in but it did not really feel like to that. The room was pretty big and the breakfast was fine, lot's of choice. To enjoy that one has to be a bit open minded for Asian breakfast customs,...

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Helpful?
Thank Lena7564
muongthanhhue, General Manager at Muong Thanh Holiday Hue Hotel, responded to this review

Dear Lena7564, Thank you for your comment! Firstly we would like to say thank you for your contribution. Everytime we received the feedback from our value guests, we know clearer what we need to maintain or improve. The room space is often get many good feedback because of the large size plus the private balcony which makes our guests feel...

Trowbridge, United Kingdom
Reviewed 4 August 2016 via mobile

We stayed here for one night as part of our tour around Vietnam. It was one of the nicer hotels. The room was very big and the shower was excellent. Hot, good pressure and overhead rain type one. Bed was large and comfy). Yes there is a large window from bedroom to bathroom but just use the blind if that...

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Helpful?
Thank Gary F
muongthanhhue, General Manager at Muong Thanh Holiday Hue Hotel, responded to this review

Dear Gary F, Thank you for your comment! Your comment is just like a fresh wind to us in the summer time! Sometime the good feedback from our value guests is the best motivation for all hotel' staffs. We believed that you did enjoy your trip in Hue city and in our hotel as well. Our hotel room has enough...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Muong Thanh Hue Hotel (former name:Gerbera Hue Hotel) is a 108 contemporary-room hotel, located conveniently in the center of the city with a superb location by the river, the hotel provides an awe-inspiring panoramic view of the city of Hue, the picturesque Perfume River and Trang Tien Bridge from the hotel’s guestrooms. ... more   less 

Additional Information about Muong Thanh Holiday Hue Hotel

Address: 38 Le Loi Street, Hue, Vietnam (Formerly Mercure Hue Gerbera)
Region: Vietnam > Thua Thien - Hue Province > Hue
Price Range: ₹ 3,139 - ₹ 4,709 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Muong Thanh Holiday Hue Hotel 4*
Number of rooms: 108
Reservation Options:
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Hotel Style:
#3 On the Beach Hotel in Hue
#14 Luxury Hotel in Hue
#17 Spa Hotel in Hue
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Questions & Answers

Here's what travellers have asked, with answers from Muong Thanh Holiday Hue Hotel staff and other travellers.
6 questions
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Questions? Get answers from Muong Thanh Holiday Hue Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always go high”
 of 5 bubbles Alison2143, 15 Jan 2017 | Read review
“Ask for the river view rooms or you'll end up looking over just another Vietnamese town”
 of 5 bubbles RobD598, 18 Oct 2016 | Read review
“Rooms face to the river have better views”
 of 5 bubbles VivianN965, 12 Oct 2016 | Read review
“A river view is a must”
 of 5 bubbles StuartM259, 24 Aug 2016 | Read review
“King-size bed is great!”
 of 5 bubbles 81jackz, 15 Aug 2016 | Read review
5 of 5
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