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Indochine Palace

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Indochine Palace
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1,126 Reviews from our TripAdvisor Community

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Showing 852: English reviews
Melbourne, Australia
Reviewed today NEW

Indochine Palace was an absolutely beautiful and luxurious hotel to stay in. Amazing room and delicious breakfast. The staff were always helpful and friendly, going out of their way to assist your needs. Would stay here again if back in Hue!

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Helpful?
1Thank Stefanie417
Glasgow, United Kingdom
Reviewed yesterday NEW

Had a couple of nights here as part of a tour of Vietnam. As has been said in many reviews the staff are extremely helpful and friendly, the rooms great and the breakfast will meet any need. Highly recommended

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Helpful?
2Thank Steve B
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear Steve B Greetings from Indochine Palace! We modestly receive your above comments and thank you for sharing your memorable experience at our “great hotel”. We are very happy to read such a glowing review about our helpful and friendly staff. It’s certainly a rewarding feeling to read such wonderful words about us. Thank you for staying with us and...

Sydney
Reviewed 5 days ago NEWvia mobile

We love everything about this hotel, decor, furniture and beautiful garden. It's close enough to most attractions but far enough from Hue's hustle and bustle. The staff are some of the best in all of Vietnam, really friendly and go out of their ways to make guests feel welcome. The trio plays wonderful instrumental music in the lounge and the...

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Helpful?
1Thank visi8
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear visi8 Greetings from Indochine Palace! Thank you for your lovely review about our hotel. The staff and management are very glad to hear that you love everything about the hotel. We are deeply honored on the compliment we have received from you that “our staff are some of the best in Vietnam” and “Indochine Palace is the best hotel...

London, United Kingdom
Reviewed 1 week ago via mobile

A touch of old world luxury, this hotel was absolutely beautiful. We were sad to have only been able to stay here one night. Their beds are some of the most comfortable I have ever slept in and the staff were at your whim wherever you went. If you are in Hue this hotel is a must-stay destination.

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Helpful?
1Thank lhardwicke1985
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear lhardwicke1985 Greetings from Indochine Palace! Thank you for your glowing review about our hotel on Tripadvisor. It’s great to hear that you have enjoyed your stay with us and found the hotel “stunning”. We are very happy on the compliment we have received from you that “the beds are some of the most comfortable”. Thank you for staying with...

Wigan
Reviewed 1 week ago

This hotel was amazing, the rooms wow, the service from the room maids - spot on, the bar staff - top service, the restaurant staff - no waiting for anything, the front of house - the best especially Tu, what a lovely person to have to great customers a credit to the hotel and we loved his smiley face and...

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Helpful?
1Thank Jacqui B
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear Jacqui B Greetings from Indochine Palace! I would like to extend my appreciation on your valuable feedback that “the hotel was amazing”. We are excited to hear that our service gave you entire satisfaction and our staff met your expectation. Rest assured that your nice words will be shared to our whole team, especially Tu, to motivate them in...

Boston, Massachusetts
Reviewed 1 week ago

My husband and two adult sons spend 2 nights here and loved everything about the hotel and its services. We hit two days of heavy rain and did go sightseeing with the hotel provided umbrellas so when we arrived back into the cocoon of the hotel it was bliss. The welcome is warm and heartfelt. The interior of the hotel...

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Helpful?
2Thank quickstep508
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear quickstep508 Greetings from Indochine Palace! Thank you for taking time to review your recent stay with us. We thoroughly enjoyed reading your wonderful comments. We are very glad to hear that you have had a good stay as well as an enjoyable New Year's Eve with us. Your kind words will surely be passed onto the team as an...

Sundbyberg, Stockholms Län, Sweden
Reviewed 1 week ago

Maybe a bit dated in some ways, but the room was great with a huge very comfortable bed and a high class bathroom. Extremely professional and friendly staff - all credit to them! Also a very good restaurant at moderate prices, and a good breakfast buffet, quite ok fitness centre and a big pool. Wifi really good for Vietnam.

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Helpful?
Thank Stefan B
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear Stefan B Greetings from Indochine Palace! It’s fantastic to read that you absolutely love our hotel and called us “the best with a visit to Hue”. We are very proud to read your positive comments about your interesting stay with us. Wonderful to receive your compliment on our professional and friendly staff who always try their best to make...

Melbourne, Florida
Reviewed 1 week ago

The rooms were glorious! The beds were like lying in a cloud, you often encounter hard beds when staying in hotels, but not here! We stayed till the 24th of December and got flooded in Christmas celebrations, more than we would ever see in Australia, we felt so welcome and happy as it was our first Christmas away from home....

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3Thank PhoebeCotton
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear PhoebeCotton Greetings from Indochine Palace! We are grateful for your glowing review on Trip advisor. It’s fantastic to know you have had a stunning experience during your stay with us. We are also deeply honoured on the compliment we have received from you about our staf and service. It’s certainly a rewarding feeling to read such wonderful words about...

Reviewed 2 weeks ago via mobile

Nice hotel and nice breakfast buffet. The restaurant for dinner is ridiculously expensive and not the best food. The rooms were big and nice. We had a good view of the city even though it was raining. The pool looked nice but since it was raining we couldn't use it. We did a half day tour through the hotel to...

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Helpful?
Thank Gemma B
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear Gemma B Greetings from Indochine Palace! Thank you for your kind review about our hotel. Staff and management are so delighted to hear that you had a nice stay at our hotel. However, it is a little regret to note your concern about the tour guide. I sincerely apologize for the inconvenience it may have caused. We assure you...

Hanoi, Vietnam
Reviewed 2 weeks ago

The staff at this hotel are the best I have encountered in 10 years of living and traveling in Vietnam! They are so helpful and attentive. The rooms are spacious, super-clean and the decor is lovely. I cannot speak highly enough of this hotel.

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2Thank Ali W
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear Ali W Greetings from Indochine Palace! We are very grateful for your glowing review on Trip advisor. It’s fantastic to know that you have had a stunning experience with us. We are also deeply honoured on the compliment we have received from you about our staff and service. Thank you very much for being our guest and do hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Surrounded by the lush exotic garden, INDOCHINE PALACE has set an outstanding landmark in Hue with new standards of excellence. This world class hotel is designed to appeal to the affluent, up-market leisure and business travellers with excellent facilities offering for MICE (meetings, incentives, conferences, and exhibitions). Its luxuriously appointed rooms are spacious starting from 35sqm, highlighted by its 42-inch plasma television and a new generation open bathroom concept. The cosmetics and toiletries carry the exclusive Indochine Palace fragrance. The graphics on every item in the room, from the matchboxes to the in-room dining, reflect the attention to detail that Indochine Palace has paid to all its services and facilities. Most of these items and many other touches are good keepsakes by which you can remember the Indochine. Should any of these items catch your fancy and you wish to keep them, please contact the Gift shop at L'Arcade for assistance. ... more   less 

Additional Information about Indochine Palace

Address: 105A Hung Vuong Street, Hue 47000, Vietnam (Formerly BEST WESTERN PREMIER Indochine Palace)
Region: Vietnam > Thua Thien - Hue Province > Hue
Price Range: ₹ 5,802 - ₹ 9,693 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Indochine Palace 5*
Number of rooms: 222
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Hotels.com and Travelocity so you can book your Indochine Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Indochine Palace Hotel Hue
Hotel Style:
#1 Business Hotel in Hue
#2 Luxury Hotel in Hue
#4 Spa Hotel in Hue
#7 Family Hotel in Hue
#8 Romantic Hotel in Hue
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Questions & Answers

Here's what travellers have asked, with answers from Indochine Palace staff and other travellers.
7 questions
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Questions? Get answers from Indochine Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms were fabulous from our experience”
 of 5 bubbles 488jacquib, 7 Jan 2017 | Read review
“our 8th floor rooms although facing the street were not noisy”
 of 5 bubbles quickstep508, 6 Jan 2017 | Read review
“Rooms at the back are quieter”
 of 5 bubbles MsBrownWarrington, 7 Dec 2016 | Read review
“View of the swimming pool was good”
 of 5 bubbles Travellingduoabroad, 12 Nov 2016 | Read review
“I only had one room and I was happy with it”
 of 5 bubbles 280AnnB, 10 Nov 2016 | Read review
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