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Vina Terrace Hotel

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110 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Marseille, France
Reviewed 26 August 2016

Good location, near the ben thanh market, and the center, moderate prices. Kind staff. But our room was old, the carpet is not a good idea in a humid country. The bathroom and the air con were old. Air con was very loud..

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Helpful?
1Thank nguyenvk
LieuNguyen, Quản lý bộ phận lễ tân at Vina Terrace Hotel, responded to this review

Dear Sir/madam, Thank you for feedback. We are so sorry for everything happen to you when staying in our hotel. We are trying to improve the service and upgrade the facilities. We hope you give us a chance to serve you better. Regards,

Reviewed 2 July 2016 via mobile

This hotel does not look like the pictures shown on booking.com at all! There are holes in the wall, hairs in the shower, dirty all over, shower lives its own life, and aircon took forever to cool down the room.. I do not recommend this hotel as you can get a lot better for a lot cheaper in the same...

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Helpful?
Thank Anita F
LieuNguyen, Quản lý bộ phận lễ tân at Vina Terrace Hotel, responded to this review

Dear Sir/madam, Thank you for feedback. We are so sorry for everything happen to you when staying in our hotel. We are trying to improve the service and upgrade the facilities. We hope you give us a chance to serve you better. Regards,

Reviewed 27 May 2016 via mobile

This is my first time to visit saigon. This hotel has a very strategic location which is very near to a tourist attraction in District 1 area. Plenty foods, shops and spas around the area. The staff looks very friendly with a very limited english like most other vietnamesse. The cons that needs to be highlighted is the cleanliness of...

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Helpful?
1Thank Sandi A
LieuNguyen, Front Office Manager at Vina Terrace Hotel, responded to this review

Dear Mr Sandi, Thank you for feedback. We are so sorry for everything happen to you when staying in our hotel. We are trying to improve the service and upgrade the facilities. We hope you give us a chance to serve you better. Regards, Lieu

Amsterdam, The Netherlands
Reviewed 1 May 2016 via mobile

The problem with the rooms is that there is not ventilation. So the air it's smell bad every time even with the air conditioned. In the rooms where it's not possible to open the window it's impossible to stay. The second problem it's the bad maintenance of the hotel. Disappointed.

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Helpful?
Thank Dove Q
LieuNguyen, Quản lý bộ phận lễ tân at Vina Terrace Hotel, responded to this review

We are so sorry about this problem. It was sent to the manager so that it is being upgraded to serve you as well as possible. We hope to see you again.

Phnom Penh, Cambodia
Reviewed 7 March 2016 via mobile

To be honest, I like this hotel just because the hotel has a centre location near coffee shop near restaurant it's easier for me to find food at night, room's decoration is fancy and clean, breakfast have so many kind such as porridge, Crab's soup, salad...etc. by the way the receptionist is really helpful and friendly. Her name is VAN....

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Helpful?
Thank maothida
LieuNguyen, Quản lý bộ phận lễ tân at Vina Terrace Hotel, responded to this review

Thank you for your feedback. We hope to see you again.

Reviewed 6 March 2016 via mobile

Honestly, this is the worst hotel at which I've ever stayed. The room was in a deplorable condition - the smell was terrible, the water in the shower was cold, there were stickers covering light switches that didn't work, the walls of the shower were covered in grime, and the staff wouldn't even call a manager when we complained. When...

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Helpful?
Thank Richard H
LieuNguyen, Quản lý bộ phận lễ tân at Vina Terrace Hotel, responded to this review

We are so sorry about this problem. We are sure it won't be happened anymore. Hope to have a chance to serve you best.

Jakarta, Indonesia
Reviewed 27 February 2016

This is my first time to ho chi minh, and this is the 5th day of my vietnam trip eksplore from hanoi, halong and ends here. This is the worst hotel in the city compared to the previous two. The entire hotel room was dark, corridors and rooms. Staff service room and kitchen were very unfriendly, even I cheated when adding water bottles. Overall, an old hotel that is not in the recommendation, it just looks beautiful outside only.

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Helpful?
Thank indahnya_berbagi
LieuNguyen, Quản lý bộ phận lễ tân at Vina Terrace Hotel, responded to this review

Thank you for feedback. We are so sorry for everything happen to you when staying in our hotel. We are trying to improve the service and upgrade the facilities. We hope you give us a chance to serve you better.

Reviewed 14 January 2016 via mobile

I stayed there for a couple of days with my friend. The room was clean, and the stuffs at desk were very nice. When I needed to get a hair dryer fixed, they brought a new one right away. You can access to pretty much everywhere In 5-10min. Free wifi, bottles of water, hair dryer, and amenities etc

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Helpful?
Thank Lupeayachan
LieuNguyen, Quản lý bộ phận lễ tân at Vina Terrace Hotel, responded to this review

Thanks for your feedback. Hope to see you again.

Manchester, United Kingdom
Reviewed 11 January 2016 via mobile

My partner and I stayed in the hotel for three nights over New Year. Although the room and bed were very large, it was extremely dated and gloomy. A bonus was the sheets were clean. Staff were rude and not helpful. Breakfast here was the worst we had over our month of travels. I would not return.

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Helpful?
Thank Mc_uk21
LieuNguyen, Quản lý bộ phận lễ tân at Vina Terrace Hotel, responded to this review

Dear sir, Thank you for feedback. We are so sorry for everything happen to you when staying in our hotel. We are trying to improve the service and upgrade the facilities. We hope you give us a chance to serve you better. Regards,

Singapore, Singapore
Reviewed 5 January 2016

we stayed there for 4 nights and the lift was down. have to climb up the metal staircase and it looked so gloomy. good thing the staff helped to carry up the luggage. the lift lobby was poorly lit and the room was damp. the bed was hard with 2 very soft pillow and need to use the sofa cushion...

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Helpful?
1Thank ELA Z
LieuNguyen, Quản lý bộ phận lễ tân at Vina Terrace Hotel, responded to this review

Dear sir, Thank you for feedback. We are so sorry for everything happen to you when staying in our hotel. We are trying to improve the service and upgrade the facilities. We hope you give us a chance to serve you better. Regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
Things to do
  • Restaurant
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Vina Terrace Hotel is a 3 stars hotel located in the direct heart of Ho Chi Minh's Central Business District. This 1st rate hotel of elegance is easily within walking range of the Reunification Palace, Notre Dame Cathedral Saigon, Central Post Office, Ben Thanh Central Market, City Hall and Bitexco Financial Tower. The hotel has 30 cozily and modernly furnished wood paneled rooms. It is a secure oasis of peace, tranquility a luxurious, comfortable and cozy place to stay, some of which include large panoramic windows enjoying fantastic views. It is efficiently backed by decades of experience in personalized service. ... more   less 

Additional Information about Vina Terrace Hotel

Address: 33-35 Le Anh Xuan Street, Ben Thanh Ward, District 1, Ho Chi Minh City, Vietnam (Formerly Mifuki Boutique Hotel)
Region: Vietnam > Ho Chi Minh City
Price Range: ₹ 1,618 - ₹ 3,303 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Vina Terrace Hotel 3*
Number of rooms: 30
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Also Known As:
Vina Terrace Hotel Ho Chi Minh City, Vietnam, Asia
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Questions & Answers

Here's what travellers have asked, with answers from Vina Terrace Hotel staff and other travellers.
1 question
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Brossard, Quebec

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Questions? Get answers from Vina Terrace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on the first floor”
 of 5 bubbles andreas_broks, 19 Nov 2015 | Read review
“Don't do it”
 of 5 bubbles SamM908, 8 Jun 2015 | Read review
“Avoid the deluxe room with city view ending in "3". All had a huge (bigger than king size) bed (big enough for 4 people) which makes the room very small. Ask for the ones ending in "5".”
 of 5 bubbles goodlawyer2015, 16 Jan 2015 | Read review
“A good choice if you are looking for budget stay”
 of 5 bubbles 665lijings, 25 Nov 2014 | Read review
“Traffic is noisy outside so opt for a room away from the road.”
 of 5 bubbles GingerMonkey, 17 Sep 2014 | Read review
5 of 5
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