Hotel des Arts Saigon - MGallery
76-78 Nguyen Thi Minh Khai Street District 3, Ho Chi Minh City 700000 Vietnam
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
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Updated 14/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hôtel des Arts Saigon - MGallery
Updated 14/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#26 of 1,569 hotels in Ho Chi Minh City
Location
Cleanliness
Service
Value
Combining the classical charm of French Indochina with a sense of timeless chic that only MGallery can provide, Hôtel des Arts Saigon is perfect for people who travel with style and seek a hotel that included local character. Passionately independent, this exquisite Boutique Hotel fuses distinctive local flavor with classical charm and contemporary facilities to create unique and memorable stays. Only 5 minutes walking from major tourist spots and business areas. Hôtel des Arts Saigon, MGallery Collection is great choice either for business or leisure. Mr. Jean-Pierre Joncas, the General Manager and the entire team would like to welcome you.
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Property amenities
Car park
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Airport transportation
Business Centre with Internet Access
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Swimup bar
Poolside bar
Rooftop bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Sun terrace
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Luxury
Languages Spoken
English, Vietnamese
Location
Full view
100Great for walkers
Grade: 100 out of 100
250Restaurantswithin 0.5 km
25Attractionswithin 0.5 km
Contact
76-78 Nguyen Thi Minh Khai Street District 3, Ho Chi Minh City 700000 Vietnam
Name/address in local language
Getting there
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We stayed 4 nights as a family of 4 in a twin and a double half way through our 5 week trip to Thailand, Vietnam and Cambodia. Rooms were very nice, lovely comfortable beds, BBC World service on the large picture TV. Fantastic view from our 17th floor rooms and delicious breakfast. Loved the rooftop bar- reasonable priced drinks during the happy 4 hours (3 pm to 7pm). I had the best cocktail I’ve ever had- a “Thai me up, Thai me down”. My husband would like to thank the concierge for his help in recommending restaurants and organising a car to transport us to the Chu Chi tunnels. Staff were really friendly. We used the roof top pool every day and loved it but only on one of the days did we manage to bag a lounger. I wonder if there could be a few more seats provided but recognise that it’s a small area and that the roof top bar takes up the majority of the space. Only other minor comment would be that it was impossible to get the air con in the room below 21.5 degrees. That said - it might just be that no one else but overhearing Brits want it below this temperature!!!…
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
Room Tip: Go for a high floor on the left hand side to get a view of the presidential palace
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I went to Saigon kitchen restaurant on the evening of July 29, as a chef, I am very attentive about the food. Of course, there will be many good and bad points, I would like to share my feelings and evaluate the highlights that I think are the most impressive. How will you feel when you re-enjoy the taste that your mother cooked for you when you were young? I'm talking about Ossobuco. As a chef, I'm a bit strict about food, but that evening's Ossobuco I don't have much to say. The taste was exactly the same as the one my mother cooked for me when I was there childhood. As an Italian, I admire the chef who cooked this Ossobuco, thank you very much. Meatloaf is the second dish I admire very much. You put a dish commonly used in festivals in a buffet, that's a good idea. Honestly while eating meatloaf, I tried to find a small error, but unfortunately there was no. The dish is seasoned very well, the sauce is sour, sweet, perfect, and don't see the ugly appearance but underestimate the inside, wonderful taste. Paella Valenciana ? I think the chef made a mistake? The name of the dish is Paella Valenciana but the dish I ate is the Risotto of my hometown. It is funny that the chef cooks the Risotto very well, but the taste is that of Paella Valenciana. I don't know if the chef made a mistake, but the combination was interesting and delicious. After all, I was a little uncomfortable about the vegetable dimsum. Too many vegetables in one dimsum, it makes me have a bitter taste in my mouth and quite unpleasant. If this was a traditional dish, I would probably sympathize and accept it. Everything else is great. Thank you for giving me a complete and wonderful dinner.…
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Date of stay: July 2022
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
adrianmsimpson wrote a review Jul 2022
Great Missenden, United Kingdom22 contributions19 helpful votes
To be clear from a perspective of location and facilities (like the lovely roof top pool) The Arts is a great hotel - but it’s totally undermined by the simply EXTORTIONATE prices - I am talking £1k (yes one thousand pounds or $1.2k) for two very average dinners, a bottle of wine, champagne and some aperitifs for a family of four!! Quite literally your paying £60++ for a steak and chips and £80 for a Sauvignon Blanc and £20 for a glass of champagne and they think this is okay. I’m all for paying a premium for 5 star luxury and service but not for being exploited and this is all what The Arts is about. Moreover, I am fortunate enough to have stayed globally in numerous Four Seasons & Ritz Carlton’s - not only are the substantially better they are substantially cheaper - so do yourself a favour, find another 5 star property with an ethos of customer service not exploitation.…
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
For a hotel of this standing and price category, you would expect an impeccable experience. Unfortunately, this was not the case. Whilst the rooms are very nice (we booked the executive suite) the staff is friendly and this hotel has a lot to offer (including a fantastic breakfast), we were nevertheless quite disappointed and will not return here. My feeling is that the hotel is living of the quality of the infrastructure but falling short everywhere else. Of course, things can always go wrong, but in our case the list of things that did not work was so long it started being annoying. From technology problems (TV and telephone didn’t work when we arrived and sporadically thereafter) to service issues (no towels at the swimming pool, extremely slow bar service, …) to just basics like no jet/brush to clean the toilet. We called reception to organise a trip to the Cu Chi tunnels the next day but were told all the companies were fully booked so it wasn’t possible. We then did some research ourselves and booked the Cu Chi tour ourselves through Tripadvisor (took us less than 15min). As a guest in the executive suites, we had access to the executive lounge. Unfortunately, the service is very strict and inflexible so when you come back from a hot trip (like the Ci Chi tunnels) and are longing for a nice cold beer, you can forget about it unless you wait till the clock strikes 5:00. What a joke! I hope our experience is not representative, but I would urge management to start paying more attention to detail and focusing a bit more on customer experience.…
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Management Team, Guest Services / Front Office at Hôtel des Arts Saigon - MGallery
Responded 3 weeks ago
Dear JVdS001, Thank you so much for taking time to tell us about your experiences during the recent visit at Hôtel des Arts Saigon - Mgallery. Firstly, we highly appreciate for bringing these of your concerns to our attention during your stay with us, so that we can review on the points and to share with our team accordingly. Our Executive Assistant Manager - Mr. Hai Hoang, who had chance to meet with you upon departure to acknowledge about this all of your sharing and to brief with hotel management team for future attention. About the Cu Chi tour, our Concierge team had fully taken their efforts in calling the trusted agencies for tour inquiry. Unfortunately, since it was late night request, it would not be granted for the next morning as desired. Once again, we thank you so much for your sharing your concerns. It is our hope to welcome you and your family back as if you may have any chance to visit Saigon in the near future. With our best regards, Trang Pham (Ms.) Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 4 nights at the end of our amazing Vietnam holiday. We upgraded our room on arrival to a room at the Sky Executive Lounge level . We would definitely recommend any potential resident do this too . Privileges include all day teas and coffees , afternoon tea , excellent evening cocktails and canapés . The staff in this lounge are superbly hospitable and helpful with admin tasks such as airline check in and general advice . The views from this lounge over the city are very enjoyable too . Thuong was very helpful and welcoming as were all staff in this excellent hotel . I feel a little guilty for not noting other names . Our room was clean and comfortable and well supplied with water daily and welcome gifts of fruit etc . The restaurants provide an excellent choice of types of food and the quality is top level . I’d return to this hotel and this city in a flash .…
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Management Team, Guest Services / Front Office at Hôtel des Arts Saigon - MGallery
Responded 8 Jul 2022
Dear Mr. Cameron S, Thank you very much for taking time to tell us about your experiences during recent stay with us at Hôtel des Arts Saigon - Mgallery. We are so thrilled to receive your compliments sharing about your 4 nights stay lately. It is always a pleasure to receive positive feedbacks from our guest, and to know that you have had an enjoyable and memorable stay with us. We highly appreciated your good comments sent for Ms. Thuong - Sky Lounge Manager and our Sky Lounge team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I truly believe that your recommendation for our hotel would help the Tripadvisor community a lot in planning their future trips on the right track of an amazing and unforgettable experience. Once again, thank you for sharing your experience, and we look forward to welcoming your next visit in a not too distant future. With our best regards, Trang Pham(Ms.) Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Stayed here after checking out of Intercontinental due to some big issues. MGallery Saigon was lovely, chic and staff were very lovely / helpful, rooms perfect and the housekeeping was the best I’ve experienced in a long time. Would definitely stay again and recommend to anyone visiting Saigon. Good location too. A++
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Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Management Team, Guest Services / Front Office at Hôtel des Arts Saigon - MGallery
Responded 8 Jul 2022
Dear mjwebb12018, Thank you so much for taking time to tell us about your experiences during recent visit at the Hôtel des Arts Saigon - Mgallery Collection. It is a great pleasure to receive positive feedback from our guest sharing about their wonderful stay. We highly appreciated your good feedbacks, especially your compliment for best performance from our Housekeeping Team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, as well as your recommendation our hotel as destination for guests to visit Saigon. We hope your next visit will be truly pleasant as the previous one. With our best regards, Trang Pham (Ms.) Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Returning after two years we found Hotel des Arts was as wonderful as ever. A highlight is Sunday Brunch at Social Club. In addition to the usual great food and service, Linh made it extra special - making sure we didn't miss out on any specialties and sharing insights and advice to make our meal and our trip trip even more special.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Room Tip: Great staff and stellar service. Don't miss the brunch or evenings on the rooftop.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Management Team, Guest Services / Front Office at Hôtel des Arts Saigon - MGallery
Responded 14 Jun 2022
Dear Monachascona, Thank you so much for taking time to tell us about your experiences during recent visit at the Hôtel des Arts Saigon - MGallery Collection. It is always a great honor and pleasure to have our guests come back to visit after the tough time passed, as well as to know that their stays was wonderful as ever. Thank you so much for sharing with our Tripadvisor community about your recommendation for our Sunday Brunch at Social Club Restaurant. We trust that you have had an enjoyable dining experience with food & service feedback. We also highly appreciated your compliment sharing for our Food & Beverage Relation Executive - Ms. Linh during her extra efforts in taking care of requests & make your trip become memorable. Once again, thank you so much for your experiences sharing, we look forward to welcoming your next visit in a not too distant future. With our best regards, Trang Pham(Ms.) Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Sunday brunch at social club is not to be missed. Great selection of food, excellent champagne and the service and drinks were on point. I booked ahead of a visit to HCMC with Ms Linh in F&B relations and she was so helpful, even through so painful credit card authorisation issues, she was always on hand to help and ensured my friends and I had a great afternoon.
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Date of stay: May 2022Trip type: Travelled with friends
Room Tip: Definitely book in advance as it’s packed every weekend. Even if you end up with a table next to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Management Team, Guest Services / Front Office at Hôtel des Arts Saigon - MGallery
Responded 2 Jun 2022
Dear Harriet B, We very much appreciate your comments sharing about the experience of our Sunday Brunch at the Hôtel des Arts Saigon - MGallery Collection recently. It is always a pleasure to receive our guest positive feedback and thank you so much for your compliment sent for Ms. Linh while taking care of your enquiry. I trust that she has presented very well as apart of our team to ensure a great experience for our customers. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, thank you so much for sharing your experience as well as the recommendation of our Sunday Brunch to the Tripadvisor community. We hope your next visit will be as pleasant as the previous one. With our best regards, Trang Pham (Ms.) Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
f&b staff should have treat every guest equally and not just focus on the white foreigner guest. everyone pay the same price on a sunday brunch. front office staff did a very good job, check in and out is a breeze.
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
Response from Management Team, Guest Services / Front Office at Hôtel des Arts Saigon - MGallery
Responded 25 May 2022
Dear Mr. Chow C, Thank you very much for taking time to tell us about your experiences during recent visit at the Hôtel des Arts Saigon - MGallery. Firstly, we appreciated so much for your compliment sharing about your Front Desk performance who handled your arrival & departure that met your high satisfaction. Secondly, I have fully noted down your feedback with experience at our Sunday Brunch that not meet your expectation. This point of your sharing has been brought up to attention of our Social Club Manager and hotel management to investigate and brief amongst the team. Mr. Chow, as we always highly evaluate & appreciate every guests staying with us, please rest assured that we treat our guests equally in every service delivery. As if any unintentional reaction of our team member may cause the misunderstanding about this unfairness, please accept our sincere apology for this. Once again, we thank you so much for sharing your experience, and it is our hope as this experience would not prevent you from choosing our hotel for your return in the future. Please do not hesitate to contact me anytime if you may need any further assistance. With our best regards, Trang Pham (Ms.) Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
All is 5 stars, food,services,clean, location close to many iconic food. iconic place. Pool at roof top make sensational view. Room floor made from wood Parkit, charge as a classical feel in modern style,
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Management Team, Guest Services / Front Office at Hôtel des Arts Saigon - MGallery
Responded 24 May 2022
Dear Biskermb2022, Thank you so much for taking time to tell us about your experiences during recent visit at the Hôtel des Arts Saigon - MGallery Collection. It is a great pleasure to receive your positive feedback & your highest 5 stars scored for all areas from food quality, service provided to hotel location that you have marked for us. I trust that you have enjoyed the best view of city while staying at our Infinity Pool during stay. I will share your comments with our team and sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, we highly appreciated for your experiences sharing. and we hope your next visits will be always as pleasant as the previous one. With our best regards, Trang Pham(Ms.) Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$130 - $160 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHo Chi Minh City
NUMBER OF ROOMS
168
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Claim Your Listing Frequently Asked Questions about Hôtel des Arts Saigon - MGallery
Which popular attractions are close to Hôtel des Arts Saigon - MGallery?
Nearby attractions include Central Post Office (0.2 km), Ho Chi Minh City's Book Street (0.3 km), and Saigon Notre Dame Cathedral (0.3 km).
What are some of the property amenities at Hôtel des Arts Saigon - MGallery?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Hôtel des Arts Saigon - MGallery?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hôtel des Arts Saigon - MGallery?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Hôtel des Arts Saigon - MGallery?
Yes, a parking garage is available to guests.
What are some restaurants close to Hôtel des Arts Saigon - MGallery?
Conveniently located restaurants include Italiani's Pizza, Phin & Bean Roastery, and Phin & Bean Roastery.
Are there opportunities to exercise at Hôtel des Arts Saigon - MGallery?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Hôtel des Arts Saigon - MGallery have airport transportation?
Yes, Hôtel des Arts Saigon - MGallery offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hôtel des Arts Saigon - MGallery?
Yes, dry cleaning and laundry service are offered to guests.
Does Hôtel des Arts Saigon - MGallery offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hôtel des Arts Saigon - MGallery?
The staff speaks multiple languages, including English and Vietnamese.