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Traveller (174)
Room & Suite (216)
Dining (35)
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Overview
  • Excellent21%
  • Very good45%
  • Average24%
  • Poor7%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (426)
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Traveller rating
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70
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16
Show reviews that mention
All reviewsnear airportkorean restaurantairport stopovernewer wingone night stopoveran overnight stayfree airportswimming poolan early flightexecutive deluxe roompacked breakfastwelcome drinkcheck in was smoothphu quocbooked this hotelthe hotel offerslate at night
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11 - 15 of 296 reviews
Reviewed 2 October 2017

ugly set up , worst than a cantine, their food is absolutely made without any taste, passion or envy to try to give clients something acceptable...the service is completely out as running anywhere and nowhere...what a terrible experience. we were only 3 white potatoes there...More

Thank frederic c
Response from Review33, Deputy Director of Sales & Marketing at First HotelResponded 4 October 2017

Dear Sir First of all, thank you for your comment of such a bad thing on Trip Advisor. This is a real and quite a challenge matter we are dealing with to enhance and improve our service standards. Personally, I am very much sorry for...More

Reviewed 3 September 2017

We only stayed one night between flights so only had a brief look around local area. There was a supermarket that seemed to sell everything at good prices, an easy few minutes walk away. Room comfortable and good value, but certainly could do with a...More

Thank pipsmum2015
Response from Review33, Deputy DOSM at First HotelResponded 6 September 2017

Dear pipsmum2015 Thank you for your comments on Trip Advisor. We appreciated your advice on the updating and renovating the hotel. Hope to welcoming you again soon. Best regards PHAM DANG QUY Deputy DOSM

Reviewed 3 September 2017

The hotel's location is very near the Tan Son Nhat International Airport but this hotel is not the easiest hotel to locate. Rooms wise.....so so and the condition of the room needs to undergo major uplift. However, there is a very nice Korean Restaurant connected...More

Thank Concierge3725
Response from Review33, Deputy DOSM at First HotelResponded 6 September 2017

Thank you for your comments. We appreciate that. Sincerely Yours PHAM DANG QUY Deputy Director of Sales & Marketing

Reviewed 27 August 2017

We only spent one night here thank goodness, due to our flight to Cambodia being cancelled, comfy bed, pleasant enough room, you had to go across the road to dine, all you can eat buffets, typical buffet, plenty of it, not real tasty, hotel was...More

Thank sharynegsmith
Response from Review33, Deputy Director of Sales & Marketing at First HotelResponded 28 August 2017

Dear Sharynegsmith Thank you for sharing your experience on Trip Advisor. I guessed that you did angry with the delay of your flight, so you were not please with our service. Should you have chance to stay here again, I personally will introduce you all...More

Reviewed 25 August 2017

Stayed 5 nights in this hotel at the newer wing, across the road from the breakfast hall. Changed room once due to first room being too noisy. First room was beside the air-condition compressor, noisy plus vibration throughout the night. Hotel room attendants came by...More

Thank JasonJHG
Response from Review33, Deputy Director of Sales & Marketing at First HotelResponded 27 August 2017

Dear Jason, First of all, we thank you very much for your comments on Trip Advisor and would be very happy if we have more chances to serve you in our hotel in the near future. Sincerely Yours Pham Dang Quy Deputy DOSM

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About
Amenities
Top amenities
Room Service
Restaurant
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Free Parking
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 53 - US$ 145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Family Hotel in Ho Chi Minh City
#59 Luxury Hotel in Ho Chi Minh City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 53 - US$ 145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Family Hotel in Ho Chi Minh City
#59 Luxury Hotel in Ho Chi Minh City
Room types
Suites, Non-Smoking Rooms
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Traveller (174)
Room & Suite (216)
Dining (35)
Pool & Beach (8)
Amenities (6)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Marion B
4 July 2016|
Answer
Response from Quy P | Property representative |
Dear Sir Thank you for your question. May we have your name, flight number and arrival time? Look forward to hearing from you soon. Sincerely Yours Pham Dang Quy Sales Manager
1
Vote
GalaSt
26 May 2016|
AnswerShow all 5 answers
Response from Dennis C | Reviewed this property |
When you come out of the terminal building, there should be an agent holding a First Hotel sign, they will summon a ride for you. Expect a delay of about 45 minutes. A good spot for a couple of days, but guite far from... More
0
Votes
Room Tips
"Choose the road facing rooms,"
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"Walk away, choose another hotel."
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"Close to Airport and Safe."
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"Choose the new wing"
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