Eden Star Saigon Hotel
38 Bùi Thị Xuân Bến Thành, Quận 11, Ho Chi Minh City 700000 Vietnam
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Avg. ₹7,924 /night, 12/3 - 12/4
₹12,983
per night
₹10,412
per night
₹7,840
per night
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4.0
#64 of 827 hotels in Ho Chi Minh CityLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
As a 4-star standard hotel, Eden Star Saigon Hotel is located right in the center of business, shopping, commercial and entertainment of Ho Chi Minh City. It takes only 07 minutes by walking from Ben Thanh Market . From the very beginning, the Hotel targets the customers for business and leisure purposes. With the advantage of convenient transportation system, Eden Star Saigon Hotel also offers the luxury guest rooms, hospitable services as well as the completely furnished business facilities. Today, Eden Star Saigon Hotel has become the first choice for the local and international businessmen. Eden Star Saigon Hotel owns 128 comfortable guest rooms with simple and graceful designs but well-furnished that bring a relaxing space to our customers to get away from the city hustle. Breakfast served in buffet style in the separate restaurant area. The hotel also has massage area and fitness center with an outdoor swimming pool and bar with views of the city.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Fitness / spa changing rooms
Sauna
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Sun terrace
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, Chinese, Vietnamese
Location
38 Bùi Thị Xuân Bến Thành, Quận 11, Ho Chi Minh City 700000 Vietnam
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Ho Chi Minh City Airport
6.2 km•
See all flights
306 Restaurants
within 0.5 kilometers
Reviews
4.0
2,155 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Eden Star Saigon Hotel, nestled in a prime central location, has garnered praise for its proximity to local markets and attractions. Guests often remark on the clean and comfortable rooms, though opinions vary with some citing noise and dated decor as drawbacks.
The attentive staff and early breakfast options are highlights, yet service lapses, particularly around disregarded 'Do Not Disturb' signs, have been noted. While the grand lobby and rooftop pool add to the appeal, mixed reviews on value point to concerns over room maintenance and service inconsistencies.
Location
Central
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory
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2,155Reviews34Q+A100Room tips
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Detailed Reviews
We stayed 2 nights at this hotel in December 2019. The hotel was comfortable and in a good location near restaurants and coffee shops. We walked from the hotel to the Ben Thanh Market (worth a visit), War Remnants museum (also worth visiting) and the Independence Palace. The breakfast was also good - however the dining room was not large and became quite crowded.
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Date of stay: December 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EdenstarSaigon, Người quản lý at Eden Star Saigon Hotel
Responded 12 Mar 2020
Dear annebU91QN, Thank you for your brief review. We are delighted that you like our location and breakfast. We will try our best to keep our service consistent and provide you with a better experience next time. Once again, thank you for choosing to stay with us and we look forward to your return at EdenStar Saigon Hotel & Spa! Best regards, Vincent (Mr.) Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After being let down so badly by a prior booking experience in HCMC we were left with no room to stay in for two nights. After a quick search found this place available for two nights; two people for £100 - ultimately a bargain.
Big clean rooms. Slightly odd buffet breakfast but ultimately good food. Some dishes made to order as well - all included in the price of the room.
Friendly staff who will bend over backwards to accommodate you. Shower curtains in hotel rooms should be a thing of the past though.
Big clean rooms. Slightly odd buffet breakfast but ultimately good food. Some dishes made to order as well - all included in the price of the room.
Friendly staff who will bend over backwards to accommodate you. Shower curtains in hotel rooms should be a thing of the past though.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EdenstarSaigon, Người quản lý at Eden Star Saigon Hotel
Responded 17 Mar 2020
Dear Krafiee1986, Thank you for taking your precious time to share such a great feedback form your recent stay experience. We are delighted to see that our Hotel's location, rooms, breakfast, services and staff met your expectations. All staff are really happy to hear that our efforts in pleasing was beautifully completed. We always strive hard to deliver value for money to our guests. Once again, thank you for choosing to stay with us and we hope that you will come back soon. Best regards, Vincent (Mr.) Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We stayed at the hotel for 2 nights whilst on a tour. The entrance a clean and spacious and there is a bar in the lobby. The room we had was large and clean as was the bathroom. As we were located on the side of the building there was very little noise from the busy streets below. The rooftop bar and pool area although not large is very pleasant. The breakfast was varied with choices for all nationalities and the staff were most welcoming. There are lots of bars and restaurants nearby with choices to suit all tastes.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here for 4 nights in a panorama room, have to say the room was large, clean and comfortable. All bedroom doors could benefit from soft closers, as there was a lot of door slamming, especially from house-keeping. Afternoon tea was included in our room rate, as were soft drinks from the mini bar and breakfast. The breakfast was okay, a little lack-lustre in presentation and quantity. Most mornings we needed to ask for at least one food dish to be replenished - not a problem but unnecessary. Dinner choice basic menu on 12th floor near pool was acceptable, guess there is more choice in the city. Overall a good stay in HCMC.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eden Star Saigon Hotel, Guest Services / Front Office at Eden Star Saigon Hotel
Responded 22 Apr 2024
Dear Ms. Martyn D, Thank you for taking the time to share this excellent review of your recent stay at our Hotel. I am absolutely delighted that our team impressed you with our warm hospitality and everything was seamless from arrival to departure. We are looking forward to your return to us. Sincerely, Thinh Le (Mr.) Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a fairly good hotel right in District 1. Minutes walk to Ben Thanh market. Surrounded by many good eateries, supermarkets and shops. We spent three nights here. Rooms are great. So is the breakfast. But we were initially given rooms with shower in the bathtub. These weren't exactly friendly for the older folks. But they readily switched our rooms after one night. In this day and age, I wonder how many tourists would take a bath in their room ??
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Date of stay: September 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eden Saigon Management, General Manager at Eden Star Saigon Hotel
Responded 30 Sept 2022
Dear KwongLok, Many thanks for your recent stay and delighted that you had such an amazing experience at Edenstar Saigon hotel & spa! We are delighted to read that you have enjoyed the professional service from the Edenstar and that you loved your room as well as our commitment to sustainability. It is also great to know that you have enjoyed our Breakfast buffet. We will look forward to welcoming you back soon for another time. Sincerely, Andy Tran - front office manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful entrance and reception area. Nice welcoming drink. Very nice room and bathroom, not a great view, but this is a city centre hotel. Lovely view from the rooftop pool and restaurant area. Breakfast on the mezzanine floor was well stocked and delicious. Staff very helpful. Good position for walking to the market and nearby parks - not always easy to walk as scooters everywhere, taxis are cheap.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EdenstarSaigon, Người quản lý at Eden Star Saigon Hotel
Responded 12 Mar 2020
Dear lizh215, Thank you for a taking the time to send us your wonderful feedback. We are delighted to see that you admired the service offered by our EdenStar Saigon Hotel & Spa Team as our goal is to provide the best service to all our guests. Our whole team would like to express our gratitude for sharing your appreciation. Once again, thank you for choosing to stay with us and we look forward to welcoming you back in the near future! Best regards, Vincent (Mr.) Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
In the bustling metropolis of Saigon, the Eden Star was a four-day stop on our dream honeymoon through Vietnam.
When you arrive, you experience an impressive, overwhelming entrance hall and you can't stop being amazed! Guests are given a warm welcome with a drink and local delicacies and you simply enjoy the relaxed check-in. Polite and courteous staff at reception who really greet their guests from the heart and not only verbally assure them that they are doing everything to make the guest feel 100% comfortable!
Unfortunately, we were a bit unlucky with our room because our tour operator, who had actually organized everything (!) perfectly, had booked the room incorrectly. We had paid for the Premium Deluxe category (our documents also showed this room) but were given a relatively small standard room. If you had only planned for one night, this room would have been fine. However, we wanted to stay 3 nights at the Eden Star and for this reason we contacted reception. Here we met Sahra, one of the considerate employees in the reception area.
Sahra was able to explain to us why we were staying in a standard room...our travel agency had unfortunately made a booking error. She helped us to contact our tour guide very kindly and without any rush and took the time three times (!!) to clarify and understand the matter for us. She also assured us that she would have liked to give us an "upgrade", but that the hotel was unfortunately fully booked.
Theoretically, the matter would have been clear and settled for everyone from that point on: a booking error - caused by the tour operator...bad luck for the guest.
But far from it! It is not without reason that the Eden Star Saigon has - as already mentioned - committed itself to the absolute personal well-being of its guests as its top priority! While we were still enjoying a refreshing drink on the open-air terrace on the upper floors, Sahra came back to us, beaming, and told us that they had discussed things with the manager and that they would provide us with a new, larger room free of charge, although not on the same day, but the next day. So when we came back from our next day trip, our suitcases would already be in the new room!
Goosebumps! What service! We were "gobsmacked"! We really hadn't expected anything like that! Just imagine! Once again, a particularly heartfelt thank you for this great service!!!
But it's not just in terms of this extraordinary willingness to help from the Eden Star team that you can read our unreserved recommendation for this hotel here. We were also impressed by the hotel's ideal location, which meant we could even experience the busy and restless, colorful and bustling city with its very special history on foot at night.
A huge, heartfelt thank you to the entire team at the Eden Star Saigon! We will have fond memories of our time with you! Best regards from Heiko and Kati
When you arrive, you experience an impressive, overwhelming entrance hall and you can't stop being amazed! Guests are given a warm welcome with a drink and local delicacies and you simply enjoy the relaxed check-in. Polite and courteous staff at reception who really greet their guests from the heart and not only verbally assure them that they are doing everything to make the guest feel 100% comfortable!
Unfortunately, we were a bit unlucky with our room because our tour operator, who had actually organized everything (!) perfectly, had booked the room incorrectly. We had paid for the Premium Deluxe category (our documents also showed this room) but were given a relatively small standard room. If you had only planned for one night, this room would have been fine. However, we wanted to stay 3 nights at the Eden Star and for this reason we contacted reception. Here we met Sahra, one of the considerate employees in the reception area.
Sahra was able to explain to us why we were staying in a standard room...our travel agency had unfortunately made a booking error. She helped us to contact our tour guide very kindly and without any rush and took the time three times (!!) to clarify and understand the matter for us. She also assured us that she would have liked to give us an "upgrade", but that the hotel was unfortunately fully booked.
Theoretically, the matter would have been clear and settled for everyone from that point on: a booking error - caused by the tour operator...bad luck for the guest.
But far from it! It is not without reason that the Eden Star Saigon has - as already mentioned - committed itself to the absolute personal well-being of its guests as its top priority! While we were still enjoying a refreshing drink on the open-air terrace on the upper floors, Sahra came back to us, beaming, and told us that they had discussed things with the manager and that they would provide us with a new, larger room free of charge, although not on the same day, but the next day. So when we came back from our next day trip, our suitcases would already be in the new room!
Goosebumps! What service! We were "gobsmacked"! We really hadn't expected anything like that! Just imagine! Once again, a particularly heartfelt thank you for this great service!!!
But it's not just in terms of this extraordinary willingness to help from the Eden Star team that you can read our unreserved recommendation for this hotel here. We were also impressed by the hotel's ideal location, which meant we could even experience the busy and restless, colorful and bustling city with its very special history on foot at night.
A huge, heartfelt thank you to the entire team at the Eden Star Saigon! We will have fond memories of our time with you! Best regards from Heiko and Kati
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Enjoy the comfort and convenience during your stay. The hotel has a convenient geographical location for moving to the commercial centers. The rooms are beautifully designed. Each room has basic equipment such as television, air conditioner, refrigerator, hair dryer, The space at the hotel is extremely clean and cool. The service attitude of the staff Kabi & Hieu is very kind
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Date of stay: October 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eden Star Saigon Hotel, Guest Services / Front Office at Eden Star Saigon Hotel
Responded 12 Nov 2023
Dear Mr. Hung K, We appreciate you taking the time to pass your feedback regarding your recent stay at our Hotel. Please rest assured that I have shared your feedback with our team, this has served as an encouragement to all of our connectors. Thank you again for sharing your experience, and we do hope to welcome you back again in the future. Sincerely, Thinh Le (Mr.) Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A great Hotel with all the amenities that anybody would ever want and more. I had an unforgettable 12 day stay, from the 22/5/2022 to the 3/6/2022. My room was clean, spacious with a spa. Room Service was excellent. The beautiful rooftop pool and bar were great to relax and lay on the lounge and sip on your favorite alcohol beverage. Staff at the Hotel were truly amazing, helpful and very courteous. The location of the Eden Star Saigon Hotel & Spa is very central to everything. It is a short distance from all the great Street Food Markets, Shops and waking distance to the CBD. Also the Hotel is location off the main busy Street and noise is very minimal. There are numerous coffee shops all around the area, with a supermarket a short walk away from the hotel. Another great drawcard about this Hotel is the breakfast. I fantastic variety of Vietnamese and western food. Delicious and fresh and once again service was excellent. I would highly recommend this Hotel.
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Date of stay: May 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eden Saigon Management, General Manager at Eden Star Saigon Hotel
Responded 5 Aug 2022
Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel. As you have mentioned, one of the reasons we stand out is our prime location: right in the heart of District 1, within walking distance to many tourist attractions and corporate offices. The complex where we are located also has many restaurants with different cuisine, cafes, bars and a supermarket. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. An Tran - Front office manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of Eden star is great, a few blocks from the Bui Vien walking street but far enough that it is pretty quiet.
The rooms themselves weren't large but we're well appointed. When this was first built perhaps it was a 4 star but I'd say it's more of a 3.5 now.
The rooftop pool area was great and such a refreshing way to end a day of sweating in the HCM heat.
We were provide free water bottles, a couple of beers and ice teas in the minibar fridge each day for free which was a nice touch.
The extendable shower head that retracts into the bath was not a great design, especially as there was no filler around the bath so water fell down the sides and then spread under the bath and pooled around the toilet base.
Breakfast was good with lots of choices, although mostly Asian, that changed a bit daily. They did have an egg station but some muesli added to the cereal choice would be good.
Overall a solid choice, and I may stay again but would also look at similar cheaper places in the area.
The rooms themselves weren't large but we're well appointed. When this was first built perhaps it was a 4 star but I'd say it's more of a 3.5 now.
The rooftop pool area was great and such a refreshing way to end a day of sweating in the HCM heat.
We were provide free water bottles, a couple of beers and ice teas in the minibar fridge each day for free which was a nice touch.
The extendable shower head that retracts into the bath was not a great design, especially as there was no filler around the bath so water fell down the sides and then spread under the bath and pooled around the toilet base.
Breakfast was good with lots of choices, although mostly Asian, that changed a bit daily. They did have an egg station but some muesli added to the cereal choice would be good.
Overall a solid choice, and I may stay again but would also look at similar cheaper places in the area.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eden Star Saigon Hotel, Guest Services / Front Office at Eden Star Saigon Hotel
Responded 31 Jan 2023
Dear Frequentjaunts, That is our pleasure of serving you at Eden Star Hotel during your journey. Thank you very much for sharing with us your experience during your stay time, it is very useful for us to improve our service. We are hoping that having another chance to welcome you back in the next coming trip to Ho Chi Minh city with the best service. Thank you again and wish you all the best! Sincerely, Thinh Le (Mr.) Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our room had a smart TV not sure if all rooms have. Try messaging the hotel for confirmation.
Dear Mr. Pete,
Thank you for your comment, Eden Star Hotel allows unvaccinated guests to stay but we are not sure about entry to Vietnam. You can double check again before scheduling.
Best Regards,
I believe they use international standard power socket. I am from the US and my power plugs work fine. Cant confirm it will work for Aussies since I dont know what you guys use.
Yes, but getting a taxi from the airport is fine too
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PRICE RANGE
₹6,744 - ₹9,695 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
EdenStar Saigon Hotel
LOCATION
VietnamHo Chi Minh City
NUMBER OF ROOMS
129
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about Eden Star Saigon Hotel
Which popular attractions are close to Eden Star Saigon Hotel?
Nearby attractions include KaT Jewelry (0.5 km), Shimmer Silver (0.3 km), and Drink Vietnam (0.4 km).
What are some of the property amenities at Eden Star Saigon Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Eden Star Saigon Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Eden Star Saigon Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Eden Star Saigon Hotel?
Conveniently located restaurants include Charm Bakery, Natraj Indian Cuisine Restaurant, and Cyclo Resto.
Are there opportunities to exercise at Eden Star Saigon Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Eden Star Saigon Hotel have airport transportation?
Yes, Eden Star Saigon Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Eden Star Saigon Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Eden Star Saigon Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Eden Star Saigon Hotel?
The staff speaks multiple languages, including English, Chinese, and Vietnamese.