-Best location: You can go anywhere in the heart of Saigon on foot. Super convenient -Best view: I ask for a good, spacious view and the staff did know how to surprise me. Enjoy every single view of Saigon from dusk till dawn. -Supportive staff: from the belt guys, receptionists to the housekeepers. -One of the rare of hotel that provides high-quality, generous toothpaste. I stayed at other 5-stared hotels in Saigon but few pay attention to this -Nice gym
Nice 5 stars hotel but poor staffs service like 2-3stars. Not follow what they offered. Even don’t know how to solve the issue they created. Service of receiption was totally unacceptable. Staffs mistaken were too much.
The hotel is right in the center, so it is very close to shopping mall and entertainment places such as Vincom center, Nguyen Hue walking street. Good service, support to check in earlier than the specified time. Recommend for tourists who want to stay in the city center.
I was satisfied with high level & delicious breakfast but I am disappointed no bathtub in shower room. It is very important point to have bathtub in shower room. It is best location for sightseeing in HCM city area.
We had a short business meeting at this hotel. This is extremely muted elegance and luxury. Fantastic ambience that speaks culture and grace in each and every artefact. Very good service by the staff and great coffee and conversation. Seems to be a great place to have your stay when in Saigon.
First time in Ho chi minh city. The hotel very ideal location love the service n great hospitality. Trinh n all the staff from concierge very friendly n helpful . Love their smile with their sincerity. Will come back to this hotel again
the hotel is a short walk to iconic landmarks and locations - plus the rooms are spacious with every amenity, and have a great view of the city or the river great restaurants, very helpful english speaking staff - cant think of any room for improvement will stay again when we visit HCMC
Having stayed here a number of times, this is my first visit after Covid The hotel has had a lot of improvements and the hotel was fresh with plenty going on. I needed a package sending up to Hanoi and Thinh (Trinnie) the concierge looked after me superbly well. I gave Trinnie an incorrect address initially, then Trinnie managed to recall the package and get it sent to the right address, her service was exceptional and I am happy to name her on here for her magnificent service. I think she even carried on to help me after her shift had finished. Travel is back and Vietnm and the Caravelle are both great (and Trinnie too of course !). I look forward to my next visit soon
Fabulous stay. Check in at the Signature Lounge, welcome drink & then we stayed to watch the sunset while enjoying cocktails & nibbles. Our executive suite was insanely large and plush. Bed was very comfortable. Loved the separate toilet and his and hers sinks. Loved the breakfast pho and banh mi at the signature lounge. Really special stay.
We stayed at the Caravelle for 2 nights with our 2 teenage boys in a seperate room. The hotel was lovely and has everything you need. The location is great, right next to the Opera house and walking street. The bed is one of the most comfortable beds I have slept in in Vietnam.