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2A - 4A Ton Duc Thang St, District 1, Ho Chi Minh City 70000 Vietnam
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Traveller (1020)
Room & Suite (362)
Videos (2)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 1,569 hotels in Ho Chi Minh City
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Fronting the scenic Saigon River and only 3-5 minute walk to famous Opera House, Dong Khoi Street and Le Thanh Ton Street for shopping, dining and entertainment, LOTTE HOTEL SAIGON, the most beloved 5-star hotel in Ho Chi Minh City, combines natural beauty and sheer opulence to provide the best for the discerning traveler. The breathtaking resort-setting and its distinctive architectural interior gives a feeling of luxury and tranquility. A legendary hotel inherits good and ancient Vietnam with garden falls, pond and fountain. The top pattern of the bronze drum, symbol of the sun, from ancient times, frames the entrance of guest rooms. The twelve horary signs in the atrium, the lobby surrounded by colonnades and the giant horse sculptures all of which induce you to meander in the space of the hotel.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Wifi
Hot bath
Adult pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Poolside bar
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Couples massage
Foot massage
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
Chinese, Japanese, Korean, Vietnamese
Hotel links
Special Offer:IN-ROOM SEAFOOD
2458Reviews49Q+A100Room tips
Traveller rating
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  • 13
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Most Recent
Thao Dao wrote a review Yesterday
1 contribution
Well serviced for my boss' business trip in Aug with their highly hospitality at receptionist team especially Ms Candy, Ms Mia and Mr Tony. I will continue book there for next business trip for those in my company
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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준호 이 wrote a review Jun 2022
Plano, Texas3 contributions
Hotel's Favourite
I ltravel a lot all over the world. So I have a lot of experience of hotels. I can say the staff of Lotte Saigon hotel is by far the best. Bella, Veronia and Mia welcomed my family at the front desk at the time of check-in with warm heart. And they tried their best to provide us with all the conveniences, while our family stayed in this hotel. I and my family were so impressed by their excellent service. Thanks to Bella and her team, I had a great impression about Lotte hotel Saigon. When I visit Ho Chi Min city next time, I will definitely stay at Lotte hotel saigon again.
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Saigon Lotte, Marketing at LOTTE HOTEL SAIGON
Responded 12 Jun 2022
Dear _S2946LG, Warmest greetings from LOTTE HOTEL SAIGON. Thank you for taking the time to post this review on TripAdvisor. It was a great pleasure to read your comment and we are delighted that you have satisfied with our location, rooms, dining service , staff's service and entire environment. We shared your compliments with our colleagues - Ms. Bella, Ms. Veronica and Ms. Mia, who are always willing to help our guests. Finally, thank you again for your feedback. We definitely look forward to welcoming you back to the LOTTE HOTEL SAIGON, the next time you decide to visit Ho Chi Minh city. Sincerely Yours, Suh Dong Soo General Director.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Janine M wrote a review 9 Aug
Sydney, Australia4 contributions
We had a fabulous stay at Hotel Lotte in Saigon. The service was excellent, especially from Candy, Mia and Veronica, who helped us with arrangements when our flight was changed at the last minute. Wonderful staff and the hotel will be outstanding once the renovations are completed.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Saigon Lotte, Marketing at LOTTE HOTEL SAIGON
Responded 5 days ago
Dear Greg M, Warmest greetings from LOTTE HOTEL SAIGON. Thank you for taking the time to post this review on TripAdvisor. It was a great pleasure to read your comment and we are delighted that you have satisfied with our location, rooms, dining service , staff's service and entire environment. We shared your compliments with our colleagues - Ms. Candy, Ms. Mia and Ms. Veronica, who are always willing to help our guests. Finally, thank you again for your feedback. We definitely look forward to welcoming you back to the LOTTE HOTEL SAIGON, the next time you decide to visit Ho Chi Minh city. Sincerely Yours, Suh Dong Soo General Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arpit N wrote a review 8 Aug
Singapore4 contributions1 helpful vote
Located in Q1 in a very central location. Service was extremely quick and efficient. My wife and I had a great stay in HCMC thanks to the super nice staff. Worth the 5 star tag. Would highly recommend it!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Saigon Lotte, Marketing at LOTTE HOTEL SAIGON
Responded 6 days ago
Dear Arpitn1289, Warmest greetings from LOTTE HOTEL SAIGON. Thank you for taking the time to post this review on TripAdvisor. It was a great pleasure to read your comment and we are delighted that you have satisfied with our location, rooms, dining service , staff's service and entire environment. We shared your compliments with our colleagues, who are always willing to help our guests. Finally, thank you again for your feedback. We definitely look forward to welcoming you back to the LOTTE HOTEL SAIGON, the next time you decide to visit Ho Chi Minh city. Sincerely Yours, Suh Dong Soo General Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Urban Nomad wrote a review 1 Aug
Santa Ana, California1 contribution
I had a short stay at the Lotte Hotel. Love the vibe! Great location as well. I highly recommend booking one of the river view rooms. Due to some circumstances, I had to extend my stay one day further on short notice. Special thanks to the helpful and accommodating front desk team: Tanya, Bella and Huy - I felt very well taken care of and that made all the differences.
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Date of stay: July 2022
Rooms
Location
Service
Room Tip: Ask the front desk staff for recommendations. Go for the river view rooms.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Saigon Lotte, Marketing at LOTTE HOTEL SAIGON
Responded 1 week ago
Dear theicebear, Warmest greetings from LOTTE HOTEL SAIGON. Thank you for taking the time to post this review on TripAdvisor. It was a great pleasure to read your comment and we are delighted that you have satisfied with our location, rooms, dining service , staff's service and entire environment. We shared your compliments with our colleagues, who are always willing to help our guests. Finally, thank you again for your feedback. We definitely look forward to welcoming you back to the LOTTE HOTEL SAIGON, the next time you decide to visit Ho Chi Minh city. Sincerely Yours, Suh Dong Soo General Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brian G wrote a review Jul 2022
2 contributions
I stayed at the Lotte Hotel Saigon with my wife and two children, and I highly recommend it! The location is great - if you can, get a room with a view of the river. It is a short walk or cab ride to great restaurants and tourist spots. The staff were very friendly and accommodating - I want to thank them for their wonderful hospitality! The room was clean and well appointed, and the hotel has a grand lobby where you can relax or get a drink. The kids enjoyed the swimming pool, which we practically had to ourselves. Renovations on part of the lobby area were barely noticeable and did not detract from our stay at all. I will definitely come back!
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Date of stay: July 2022
Rooms
Service
Sleep Quality
Room Tip: Spend a little extra for a view of the river
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Saigon Lotte, Marketing at LOTTE HOTEL SAIGON
Responded 2 weeks ago
Dear Brian G, Warmest greetings from LOTTE HOTEL SAIGON. Thank you for taking the time to post this review on TripAdvisor. It was a great pleasure to read your comment and we are delighted that you have satisfied with our location, rooms, dining service , staff's service and entire environment. We shared your compliments with our colleagues, who are always willing to help our guests. Finally, thank you again for your feedback. We definitely look forward to welcoming you back to the LOTTE HOTEL SAIGON, the next time you decide to visit Ho Chi Minh city. Sincerely Yours, Suh Dong Soo General Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Az^> wrote a review Jul 2022
United Kingdom20 contributions2 helpful votes
I stayed during renovations which while not overly intrusive made time at the swimming pool less than peaceful with the construction noises. Would have appreciated a drinks/food service wand some of the sunbeds seemed a bit worn. I enjoyed an executive room which was clean, comfortable and perfectly serviced. Took advantage of the mini-bar with all amenities second to none. Shaving kit, dental kits etc. Had breakfast, high-tea and also evening food and refreshments in the lounge and found the food a high standard with a good selection. Warm and friendly service throughout in a peaceful environment. Good value for money.
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Date of stay: July 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Saigon Lotte, Marketing at LOTTE HOTEL SAIGON
Responded 3 weeks ago
Dear AzzzK, Warmest greetings from LOTTE HOTEL SAIGON. Thank you for taking the time to post this review on TripAdvisor. It was a great pleasure to read your comment and we are delighted that you have satisfied with our location, rooms, dining service , staff's service and entire environment. We shared your compliments with our colleagues, who are always willing to help our guests. Finally, thank you again for your feedback. We definitely look forward to welcoming you back to the LOTTE HOTEL SAIGON, the next time you decide to visit Ho Chi Minh city. Sincerely Yours, Suh Dong Soo General Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
thomas k wrote a review Jul 2022
1 contribution
We stayed July 5-10 and then again July 17-19. Everything about our stay - from the staff to the room to the breakfast to the pool - was outstanding. Got early check-in and late check out. And when our daughter had a little health scare the staff were all over it including taking my wife to the pharmacy to get medicine and locating the nearest 24 hour emergency room in the event we had to use it (which fortunately we did not). I could not be more complementary of all the staff. And I’m looking forward to staying here again when we visit the area next year. I hope the ongoing renovations are done by then and I’m sure the finished product - like the rest of this hotel - will be top shelf.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Saigon Lotte, Marketing at LOTTE HOTEL SAIGON
Responded 3 weeks ago
Dear H4304OGthomask, Warmest greetings from LOTTE HOTEL SAIGON. Thank you for taking the time to post this review on TripAdvisor. It was a great pleasure to read your comment and we are delighted that you have satisfied with our location, rooms, dining service , staff's service and entire environment. We shared your compliments with our colleagues, who are always willing to help our guests. Finally, thank you again for your feedback. We definitely look forward to welcoming you back to the LOTTE HOTEL SAIGON, the next time you decide to visit Ho Chi Minh city. Sincerely Yours, Suh Dong Soo General Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
woo sangdeok wrote a review Jul 2022
2 contributions
Thanks so much, so kindness all staff. Durying July 8-11,2022. with samsung electronic.vice president Mr Han and CNT solution korea Mr seo and me stayied. Bella,candy,saya,louis and christina Thanks for us..
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Saigon Lotte, Marketing at LOTTE HOTEL SAIGON
Responded 5 weeks ago
Dear woo_sangdeok, Warmest greetings from LOTTE HOTEL SAIGON. Thank you for taking the time to post this review on TripAdvisor. It was a great pleasure to read your comment and we are delighted that you have satisfied with our location, rooms, dining service , staff's service and entire environment. We shared your compliments with our colleagues - Ms. Bella, Ms. Candy, Ms. Saya, Ms. Christina and Mr. Louis, who are always willing to help our guests. Finally, thank you again for your feedback. We definitely look forward to welcoming you back to the LOTTE HOTEL SAIGON, the next time you decide to visit Ho Chi Minh city. Sincerely Yours, Suh Dong Soo General Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Oli L wrote a review Jul 2022
1 contribution
I enjoyed the time in Vietnam! Fully thanks to Ms. Tanya the receptionist. She was so kind to me so I had great memories during my business trip. The one who is going to visit this hotel, don't hesitate to ask her advise!
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Date of stay: May 2022
Value
Rooms
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Saigon Lotte, Marketing at LOTTE HOTEL SAIGON
Responded 8 Jul 2022
Dear olil555, Warmest greetings from LOTTE HOTEL SAIGON. Thank you for taking the time to post this review on TripAdvisor. It was a great pleasure to read your comment and we are delighted that you have satisfied with our location, rooms, dining service , staff's service and entire environment. We shared your compliments with our colleagues - Ms. Tanya, who are always willing to help our guests. Finally, thank you again for your feedback. We definitely look forward to welcoming you back to the LOTTE HOTEL SAIGON, the next time you decide to visit Ho Chi Minh city. Sincerely Yours, Suh Dong Soo General Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$83 - $142 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Lotte Legend Hotel Saigon
LOCATION
VietnamHo Chi Minh City
NUMBER OF ROOMS
283
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Frequently Asked Questions about LOTTE HOTEL SAIGON
Which popular attractions are close to LOTTE HOTEL SAIGON?
Nearby attractions include Teh Dar - Lune Production (0.5 km), A O Show - Lune Production (0.5 km), and The Mist - Lune Production (0.5 km).
What are some of the property amenities at LOTTE HOTEL SAIGON?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at LOTTE HOTEL SAIGON?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at LOTTE HOTEL SAIGON?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at LOTTE HOTEL SAIGON?
Yes, valet parking is available to guests.
What are some restaurants close to LOTTE HOTEL SAIGON?
Conveniently located restaurants include The Lounge, Li Bai Restaurant, and Nhà Hàng Saigon Café.
Are there opportunities to exercise at LOTTE HOTEL SAIGON?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does LOTTE HOTEL SAIGON have an airport shuttle?
Yes, LOTTE HOTEL SAIGON offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does LOTTE HOTEL SAIGON have airport transportation?
Yes, LOTTE HOTEL SAIGON offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at LOTTE HOTEL SAIGON?
Yes, dry cleaning and laundry service are offered to guests.
Does LOTTE HOTEL SAIGON offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.