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Sheraton Saigon Hotel & Towers

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Sheraton Saigon Hotel & Towers
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1,835 Reviews from our TripAdvisor Community

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Showing 1,413: English reviews
Singapore, Singapore
Reviewed yesterday NEW

Rooms are quite old.and air con is hard to control. Apart from that, it is still a luxury hotel with very good services: quite good location, good service, excellent buffet restaurant with a lot of choice. Pretty good hotel for a business trip.

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Helpful?
Thank OhBad
San Francisco, California
Reviewed 2 days ago NEWvia mobile

We weren't sure whether to stay year or le meridian but glad we chose the Sheraton. We got a complementary upgrade with my gold status and really appreciated that. Staff were friendly and well trained. While furniture was a little dated didn't bother me. The pool wasfabulous and we really enjoyed cooling off there after a hot day running around...

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Helpful?
Thank Bayareagrl
Shanghai, China
Reviewed 2 days ago NEWvia mobile

I wrote almost everything in the title : definitely good location , although HCM center is not that big, but hotel by itself is ok but not exceptional compared with similar Sheraton hotels in the region. My room had quite old furniture Which deserved to be replaced, buffet breakfast or lunch quite standard , very Chinese type. Bar at lobby...

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Helpful?
Thank PatriceDeShanghai
Singapore, Singapore
Reviewed 3 days ago NEWvia mobile

Stayed here for a business trip. The room is old and tired. Location is good, surrounded by eateries, restaurants, expensive shopping and coffee shops. Breakfast selection was good. Overall - average property but would return for the convenient location.

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Helpful?
Thank TeddyJeannie
Da Nang, Vietnam
Reviewed 5 days ago NEW

i really enjoy staying in this hotel. It got cool and big swimming pool, it have delicous food in the restaurant. I came there and meet friend and we got sleepover and eat popcorn and watch ghost movie for 1/3 days. We got lot of fun when we at Saigon. We got such alot of fashion book at the bookstore....

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Helpful?
1Thank stephanieteacher2016
Sheraton Saigon H, Director of Rooms at Sheraton Saigon Hotel & Towers, responded to this review

Dear stephanieteacher2016, Thank you for staying with us and thanks for your nice words. We are delighted to hear that you have enjoyed your stay at Sheraton Saigon. Your compliment regarding the food will be delivered to our Food & Beverage team accordingly. We hope to welcome you back at Sheraton Saigon soon. Best regards, Edwin Pfeil Director of Rooms

Soesterberg, The Netherlands
Reviewed 5 days ago NEWvia mobile

Large rooms, love mojos cafe, for breakfast, friendly service everything works, clean, car service is great, location is super! The view is also great, and its much cheaper than other hotels in this segment !

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Helpful?
Thank WKLeijs
Sheraton Saigon H, Director of Rooms at Sheraton Saigon Hotel & Towers, responded to this review

Dear WKLeijs, Many thanks for your staying with us and thank you for your nice words. Your compliments will be passed to our teams, who would be definitely more than happy to welcome you back at Sheraton Saigon more often. Stay connected and best regards, Edwin Pfeil Director of Rooms

Reviewed 6 days ago NEWvia mobile

Location - very central and about 30mins from busy traffic. Service - fast and detailed checked in by frontdesk staffs. Asking you which currency you would like to be charged... Hotel lobby - big and classy... Room - spacious and a bit retro in the deco.. i am ok with it. If you are a spg member theb you get...

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Helpful?
Thank sayvonna
Sheraton Saigon H, Director of Rooms at Sheraton Saigon Hotel & Towers, responded to this review

Dear sayvonna, Thank you for choosing us and your time leaving us a contributing comments. We are glad that you have enjoyed our central location, guest service, our new lobby and the room. We hope to welcome you back at Sheraton Saigon anytime again. Best regards, Edwin Pfeil Director of Rooms

Hong Kong
Reviewed 6 days ago NEWvia mobile

The hotel is under much needed renovation with noise, workmen in the lobby, dust, fire alarms, power cuts. All were part of the stay. The rooms are very dated and need a facelift. The staff were friendly, but not prepared to deal with the change. I requested to move out towards the latter half of the stay as I was...

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Helpful?
Thank sushmitamunshi
Sheraton Saigon H, Director of Rooms at Sheraton Saigon Hotel & Towers, responded to this review

Dear sushmitamunshi, We are very sorry that your experience at Sheraton Saigon was disappointing as this is certainly not the experience we strive to deliver to our guests. I have brought your comments to the attention of our senior leadership team and assure you that these issues will be addressed during training and our ongoing efforts to improve our service....

Dundee, United Kingdom
Reviewed 6 days ago NEW

Stayed here for 2 nights during a stopover on our tor of Vietnam. The hotel is well positioned right in the centre of the city. Up to the usual standard for a Sheraton property.speedy check in and out by very efficient smiling staff. We were on the 18 th floor but you can still hear the traffic noise from this...

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Helpful?
Thank ian f
Sheraton Saigon H, Director of Rooms at Sheraton Saigon Hotel & Towers, responded to this review

Dear ian f, Thank you for choosing Sheraton Saigon and taking some time leaving us your valuable feedback. We are delighted that you have enjoyed your stay. Your nice words about the breakfast and restaurant will be delivered to our Food & Beverage team accordingly. We hope to welcome you again at Sheraton Saigon soon. Stay connected and best regards,...

Cairns, Australia
Reviewed 1 week ago

Close to the city's main attractions; the Opera House is metres away, the main square and the Post Office and Cathedral within easy walking distance. Other attractions such as the Reunification Palace are also close for those who don't mind the challenge of crossing the roads. Rooms are comfortable and the new bar area a good place to meet others...

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Helpful?
Thank 913janetn
Sheraton Saigon H, Director of Rooms at Sheraton Saigon Hotel & Towers, responded to this review

Dear 913janetn, We are glad that you have enjoyed our central location, right in the heart of the city. Your comments about our breakfast and new bar area will be passed to our food & beverage team accordingly. We hope to welcome you back at Sheraton Saigon soon. Best regards, Edwin Pfeil Director of Rooms

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
The Lounge
The Lounge
Cuisines: Vietnamese, Bar, Cafe, Asian, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Ho Chi Minh City's vibrant business and entertainment district, Sheraton Saigon Hotel & Towers is a heaven of convenience, connecting you with colleagues and friends. Conduct business meetings in style or enjoy the sights and sounds of the city in our central location. ... more   less 

Additional Information about Sheraton Saigon Hotel & Towers

Address: 88 Dong Khoi Street | District 1, Ho Chi Minh City 70000, Vietnam
Region: Vietnam > Ho Chi Minh City
Price Range: ₹ 8,492 - ₹ 27,297 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Saigon Hotel & Towers 5*
Number of rooms: 470
Reservation Options:
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Also Known As:
Sheraton Saigon Hotel And Towers
Sheraton Ho Chi Minh City
Ho Chi Minh City Sheraton
Sheraton Saigon Hotel & Towers Ho Chi Minh City, Vietnam, Asia
Hotel Style:
#3 Casino Hotel in Ho Chi Minh City
#11 Romantic Hotel in Ho Chi Minh City
#14 Business Hotel in Ho Chi Minh City
#15 Family Hotel in Ho Chi Minh City
#18 Spa Hotel in Ho Chi Minh City
#21 Luxury Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Saigon Hotel & Towers staff and other travellers.
14 questions
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Questions? Get answers from Sheraton Saigon Hotel & Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher you go the bettter the views however the sound of CAR horns seems to be never ending.”
 of 5 bubbles 554ianf, 4 Dec 2016 | Read review
“Ask for middle level floor overlooking the pool.”
 of 5 bubbles 913janetn, 3 Dec 2016 | Read review
“Upgrade to club floor”
 of 5 bubbles Jarders2014, 30 Nov 2016 | Read review
“take the ne tower”
 of 5 bubbles senajl, 23 Nov 2016 | Read review
“Ask for an upgrade ;)”
 of 5 bubbles marcus2407, 5 Nov 2016 | Read review
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