Hotel Majestic Saigon
1 Dong Khoi Street, Ben Nghe Ward, District 1, Ho Chi Minh City 8 Vietnam
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About
#85 of 2,271 hotels in Ho Chi Minh City
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to Hotel Majestic Saigon! The Hotel of Heritage – Hospitality – Elegance!
Since 1925, situated on the strategic location of Ho Chi Minh City with the stunning views of the Saigon River, the 5 – star luxury heritage Hotel Majestic Saigon has been one of the best city’s landmarks. On the picturesque riverside corner of Dong Khoi and Ton Duc Thang street, Hotel Majestic Saigon has remained faithfully to the original classical French colonial architecture and interior design.
A wide range of 175 deluxe rooms and spacious suites featuring full marble bathrooms, private room balconies, high-end amenities will bring you an extravagant and comfortable relax in style stay. M Bar – one of the top ten rooftop bars in Saigon, is a must for our signature cocktails and enjoy the spectacular views of Saigon River by night in the relaxed music tones by our daily live musicians. Or give yourself a nice retreat from the hustle and bustle of city life at the Merry Pool Bar and enjoy a refreshing complimentary poolside delight. Alternatively, you can indulge yourself in the cozy atmosphere filled with the romantic airs of the piano songs whilst sipping a refreshing drink at Catinat Lounge. You also can wine and dine in style at our Cyclo Café and experience our signature Vietnamese Cuisines in town, or discover the city by night and savor the taste of fresh seafood BBQ Buffet at our Sky Bar.
During your stay, you can visit some of the city’s famous landmarks just a few minutes away from our doorstep. For a change of pace, take some city sightseeing tour or join in seasonal events that surely will make the most of journey.
Come and experience the Hotel Majestic Saigon and let us enrich the memories of your stay.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Highchairs available
Airport transportation
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary welcome drink
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Rooftop bar
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Cable / satellite TV
Bidet
Private balcony
Room service
Safe
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, Vietnamese
Location
100Great for walkers
Grade: 100 out of 100
525Restaurantswithin 0.5 km
131Attractionswithin 0.5 km
1 Dong Khoi Street, Ben Nghe Ward, District 1, Ho Chi Minh City 8 Vietnam
Name/address in local language
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I wanted to reserve table for a group of 18 colleagues, so I called a week in advanced to make sure they have the tables. I first talked to a receptionist, then he dialed me to the PIC of the bar, they asked me for my information to call me back but I never got a call!! Then I called back, the receptionist said he couldn't hear me so I hung up and called from another device, this time he sounded a bit annoyed and told me he'll try to transfer the call to the bar, nobody picked up, then when he was supposed to say something because it's so obvious that I needed to connect to someone or at least know where and how to reach a person in charge, but he just HUNG UP WITHOUT SAYING ANYTHING!!! It was so rude from a person supposed to be customer service oriented like this. I am so disappointed and never coming back!!!…
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Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Dao Nguyen, General Manager at Hotel Majestic Saigon
Responded 2 days ago
Dear Tour20927634262, Warmest Greetings from the Heart of Saigon! Thank you for taking the time to share your recent experience with us. We want to express our sincere apologies for the inconvenience you encountered while attempting to make a reservation for your group, and I truly appreciate your patience in bringing this matter to our attention. I am genuinely disappointed to learn about the challenges you faced in trying to secure a table for your colleagues. What you described does not align with the high standards of customer service we aim to provide. I assure you that we take your feedback seriously, and immediate steps are being taken to address the lapses in communication and service you experienced. Once again, please accept our sincere apologies for any inconvenience caused. Thank you for considering Hotel Majestic Saigon, and I sincerely hope we have the opportunity to welcome you back and showcase the improvements inspired by your valuable feedback. With best regards, Dao Nguyen Deputy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
During my recent two-night stay at the Majestic Hotel Saigon, a hotel that boasts a 5-star rating, I encountered a series of disheartening issues that starkly contrasted with the expected standards of luxury hospitality. The most disconcerting experience involved the hotel manager's disrespectful behavior towards my girlfriend. Initially, in a demeaning tone, the manager told her, “Toi, tu ne parles pas” (“You, do not speak”) and belittled her by saying, “You are not a guest,” paired with contemptuous looks. This incident was deeply unsettling and set a negative tone for our stay. Following this initial dispute, when we presented my girlfriend's passport at the reception, the manager's attitude continued to be disdainful. Despite my reservation being for two guests from the beginning, she insinuated that my girlfriend was merely a visitor. This was particularly frustrating as the hotel had neglected to request her passport upon her arrival, a lapse in their standard procedure. In addition, the hotel's inconsistent payment policy was a source of confusion and inconvenience. Despite assurances regarding billing to my room, I was repeatedly asked for immediate payment, reflecting poor internal communication. The housekeeping staff's noisy discussions and loud walkie-talkies early in the morning, along with a poorly functioning shower in our room, further detracted from our overall experience. However, on a positive note, the front office manager, whom I met on the last day, demonstrated professionalism and a genuine interest in guest feedback. Similarly, the breakfast restaurant manager provided commendable service, a stark contrast to our other experiences. As someone accustomed to the high standards of 5-star hotels globally, especially in my home country, France, my expectations were not met at the Majestic Hotel Saigon. The combination of poor management and service inconsistencies significantly impacted our stay. I hope this review will be taken as constructive feedback, prompting improvements in staff training and guest relations.…
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Dao Nguyen, General Manager at Hotel Majestic Saigon
Responded 1 week ago
Dear Maxime V, Warmest Greetings from the Heart of Saigon! We sincerely appreciate you taking the time to share your detailed feedback about your recent stay with us. Your insights are invaluable to us, as they provide an opportunity for reflection and improvement in the delivery of our services. We are truly sorry to learn about the disheartening experiences you encountered during your stay, particularly with the perceived disrespectful behavior from our management. Please accept our sincerest apologies for any distress this may have caused. Rest assured that we take your comments seriously, and we are conducting a thorough investigation into the incidents you highlighted to address them appropriately. Your feedback concerning the inconsistency in our payment policy and the disruption caused by the housekeeping staff are also deeply concerning. I want to assure you that we are reviewing our procedures to ensure a smoother and more guest-friendly experience in these areas. On a positive note, I am delighted to hear that the Front Office Manager and the Breakfast Restaurant Manager made a positive impact on your overall experience. It is our commitment to ensure that every guest encounter reflects the professionalism and genuine interest in guest satisfaction that you rightly expect from a 5-star establishment. Your review serves as a valuable tool for us to reevaluate our staff training and guest relations procedures. Please allow me to express my gratitude for sharing your perspective, as it is through feedback like yours that we can continually refine our services. Should your travels bring you back to Saigon, I would be personally honored to assist in arranging a return visit that exceeds your expectations. Your comfort and satisfaction are our top priorities, and we are dedicated to ensuring a more seamless experience in the future. Once again, thank you for choosing Majestic Hotel Saigon. We look forward to the possibility of welcoming you back and demonstrating the improvements that your feedback has inspired. With best regards, Dao Nguyen Deputy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful hotel in its presentation. Our room was a colonial room - huge, beautiful and looked onto the pool. A very nice fruit platter awaited us - thank you. We arrived about 7.30 pm and as it was one of the more expensive rooms enquired about a later check out the next day. However, the best they could do was tack on an hour with the excuse that the hotel was full. We left the hotel after 6pm having spent time by the pool etc but no- one checked into our room by then. The lobby area is grand but there’s nowhere to really “lounge” and the area is not that big in fact. Hotel staff are pleasant enough but rather staid. The doormen are very helpful and do their job well especially given such a frightfully busy access. We ordered room service and I’m afraid my husband ate the side salad and was very unwell. It could only have been from the hotel, so given this and our inability to keep the room (Happy if you pay madam!) - I wouldn’t be rushing back. However, I still give it 4 stars, as a beautiful old colonial hotel. We stayed here 18 years ago with our family and we’re keen to revisit.…
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Dao Nguyen, General Manager at Hotel Majestic Saigon
Responded 1 week ago
Dear 232robynb, Warmest Greetings from the Heart of Saigon! We extend our sincere appreciation for taking the time to share your recent experience with us. It brings us immense joy to learn that you found our colonial room and hotel presentation beautiful, and we thank you for acknowledging the efforts of our dedicated doormen. We regret to hear about the challenges you faced during your stay, including the limitations on a later check-out and the unfortunate incident with the room service. Please accept our heartfelt apologies for any inconvenience caused. Your feedback has been shared with the respective teams for immediate review and improvement. We genuinely value your loyalty, having stayed with us 18 years ago, and we are committed to addressing the areas that fell short of your expectations. It's our earnest hope that these isolated incidents will not deter you from considering a return visit. Thank you once again for your valuable feedback. We look forward to the opportunity to welcome you back and provide you with an enhanced experience that aligns with the high standards we aim to uphold. With best regards, Dao Nguyen Deputy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for three nights as part of our tour of Vietnam. Generally a good hotel, with very friendly staff. However, the colonial style also made it feel a bit old fashioned but that might just be me! One big no no for me is that they had shower curtains over the bath - I think that is just horrible. The sky bar overlooking the Saigon river is a lovely setting for drinks. They gave us a good takeaway breakfast on the morning our flight left early.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Dao Nguyen, General Manager at Hotel Majestic Saigon
Responded 2 weeks ago
Dear KellySSurrey, Warmest Greetings from the Heart of Saigon! Thank you for choosing to stay with us during your visit to Vietnam and for taking the time to share your feedback. We appreciate your kind words regarding our colonial charm and the delightful experience at our sky bar overlooking the Saigon River. Your satisfaction is our priority, and we regret any inconvenience caused by the design elements that did not meet your personal preferences. We value your insights, and your comments about the shower curtains will certainly be taken into consideration for future improvements. It's heartening to hear that our staff contributed to the overall positive impression of your stay. Providing excellent service is our commitment, and we are thrilled that you found our team to be friendly. We understand the importance of a seamless morning routine, especially with early flights, and we're delighted to know that you enjoyed our takeaway breakfast service. We look forward to the pleasure of hosting you again at Hotel Majestic Saigon for another memorable experience. With best regards, Dao Nguyen Deputy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Simply the best place we've stayed in all our travels around the world. Luxurious and spacious. Staff amazing. Food amazing. Location awesome. Breakfast was fantastic and live music every night. Will return.
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Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Dao Nguyen, General Manager at Hotel Majestic Saigon
Responded 3 weeks ago
Dear Shano69, Warmest Greetings from the Heart of Saigon! Thank you immensely for your kind accolades following your recent stay at Hotel Majestic Saigon. We are absolutely delighted to receive your feedback and to learn that your experience with us was exceptional. It is heartening to know that the luxurious and spacious ambiance, the remarkable service provided by our associates, and the delightful culinary experiences exceeded your expectations. The entire team is thrilled to be recognized for their efforts, and we are especially pleased that our central location and the lively atmosphere at breakfast and nightly live music added to the overall enjoyment of your stay. We look forward to the pleasure of welcoming you back for another remarkable stay at Hotel Majestic Saigon. With best regards, Dao Nguyen Deputy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here at the end of Oct for 3 nights. It was our first time to Saigon. Location of the hotel is great. It is indeed a grand old hotel. Wonderful buffet breakfast with a variety of yummy choices. Our room was very dated, and the corridor did have that old damp smell a bit. But the room was very comfortable. Would stay here again.
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Dao Nguyen, General Manager at Hotel Majestic Saigon
Responded 3 weeks ago
Dear millie2112, Warmest Greetings from the Heart of Saigon! Thank you for choosing Hotel Majestic Saigon during your inaugural visit to Saigon, and for taking the time to share your experience. We're thrilled to learn that our prime location and the historical charm of our grand hotel resonated with you. It's wonderful that our breakfast offerings, featuring a variety of delectable choices, added to the enjoyment of your stay. We appreciate your understanding regarding the dated ambiance of your room and the corridor. Your comfort is paramount, and we're pleased that you found the room conducive to a restful stay. Your endorsement means a great deal to us, and we look forward to the privilege of welcoming you back for another memorable experience at our historic establishment. With best regards, Dao Nguyen Deputy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wow, what a grand hotel. It was absolutely stunning inside, and the rooms are superb, we were lucky enough to have a suite that opened to the pool. Staff were friendly and very attentive. Pool is fantastic. Be aware the pool is very deep, about 2.4 metres at the deep end. Breakfast was superb with a wide variety of choices.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Dao Nguyen, General Manager at Hotel Majestic Saigon
Responded 3 weeks ago
Dear Liam E, Warmest Greetings from the Heart of Saigon! Thank you sincerely for sharing your experience at Hotel Majestic Saigon. We are thrilled to receive your glowing feedback about our grandeur and stunning interiors. We're delighted to hear that your stay in one of our suites, with access to the pool, enhanced your overall experience. It's heartening to know that our staff's friendliness and attentiveness left a positive impression, and we appreciate your kind acknowledgment. The joy you found in our fantastic pool, though deep, and the superb breakfast offerings with a wide variety of choices, mirror our commitment to providing exceptional facilities and services. We eagerly anticipate the pleasure of welcoming you back for another superb experience at our hotel. With best regards, Dao Nguyen Deputy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed three nights. One of the best hotels we have stayed in Asia. The ambiance was lovely. It is centrally located and you can walk every where. plenty of coffee shops and restaurants around for a cheap delicious meal. The staff from the reception to the doorman was very courteous, friendly and very hospitable. The breakfast was delicious with plenty of choices. We will stay again.
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Heavy Traffic around the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Dao Nguyen, General Manager at Hotel Majestic Saigon
Responded 30 Oct 2023
Dear elainewA3533QF, Warmest Greetings from the Heart of Saigon! Thank you for your fantastic review following your three-night stay with us at Hotel Majestic Saigon. It's heartening to know that we rank among the best hotels you've experienced in Asia. Your kind words regarding our lovely ambiance, central location, and the abundance of nearby dining options resonate with the experiences we aim to provide our cherished guests. We greatly appreciate your compliments towards our dedicated team, from our welcoming reception staff to our attentive doorman. Their courtesy, friendliness, and warm hospitality are the hallmarks of our commitment to excellence in service. It's wonderful to hear that our breakfast offerings, featuring a wide array of choices, added to your delightful stay. We look forward to the privilege of hosting you once again on your future visit, and we are dedicated to ensuring it's an experience that lives up to your expectations. With best regards, Dao Nguyen Deputy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rated as four stars but could qualify for five stars except that we could hear the singing either at the hotel bar or a nearby place, from the room we used on the third floor. Convenient location, courteous staff. Good choices in the restaurants. Good value for the cost.
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Date of stay: October 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Ask for a room on a floor higher than the fifth to avoid hearing street noise.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Dao Nguyen, General Manager at Hotel Majestic Saigon
Responded 30 Oct 2023
Dear 930mariand, Warmest Greetings from the Heart of Saigon! We are absolutely delighted that you chose to return to HCM after two decades, and we are grateful that you selected our establishment for your visit. Your kind words regarding our hotel's rating and its potential for a five-star status are much appreciated. We continuously strive to provide exceptional experiences, and your feedback inspires us to reach even higher standards. It's lovely to hear that our convenient location, courteous staff, and diverse dining choices met your expectations. Offering good value for our guests is a key priority for us. We're committed to refining your experience, and we've taken note of your feedback regarding noise. Please accept our apologies for any inconvenience you may have encountered. Thank you for your valuable insights. We eagerly await the chance to welcome you back for another memorable stay. With best regards, Dao Nguyen Deputy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
debjani62 wrote a review Oct 2023
National Capital Territory of Delhi, India101 contributions17 helpful votes
The Majestic at the heart of Saigon and next to the river is a heritage property that lives up to all its expectations....the staff is courteous and kind and the plush interiors are a visual delight. We stayed in a room overlooking the river and it was simply overwhelming. The roof top bar has live music in the evening and the inclusive breakfast is a treat. Like all great hotels, the Majestic allowed me to be myself and treated me with great warmth.....
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Dao Nguyen, General Manager at Hotel Majestic Saigon
Responded 30 Oct 2023
Dear debjani62, Warmest Greetings from the Heart of Saigon! We sincerely appreciate your gracious review of your recent stay at our heritage property, the Majestic in Saigon. Your kind words truly warm our hearts. It's delightful to hear that you experienced the rich history and grandeur that our hotel represents. Our dedicated associates take great pride in providing courteous and kind service, ensuring that your stay was memorable. Your description of the room overlooking the river as "overwhelming" is truly rewarding, and we're thrilled that you enjoyed the live music and inclusive breakfast at our rooftop bar. Thank you for choosing the Majestic, where our utmost aim is to provide each guest with genuine warmth and an unforgettable experience. We look forward to welcoming you back to create more cherished moments! With best regards, Dao Nguyen Deputy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$109 - $141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
majestic saigon hotel, majestic hotel saigon, majestic ho chi minh, majestic hotel ho chi minh city
LOCATION
VietnamHo Chi Minh City
NUMBER OF ROOMS
175
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Claim Your ListingHOTEL MAJESTIC SAIGON (Ho Chi Minh City, Vietnam, Asia) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Hotel Majestic Saigon
What are some of the property amenities at Hotel Majestic Saigon?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hotel Majestic Saigon?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Majestic Saigon?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Majestic Saigon?
Yes, valet parking is available to guests.
Are there opportunities to exercise at Hotel Majestic Saigon?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hotel Majestic Saigon have airport transportation?
Yes, Hotel Majestic Saigon offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Majestic Saigon?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Majestic Saigon offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Majestic Saigon?
The staff speaks multiple languages, including English and Vietnamese.
Does Hotel Majestic Saigon have any great views?
Yes, guests often enjoy the harbour view available here.
Is Hotel Majestic Saigon accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.