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Ruby River Hotel

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Traveller (320)
Room & Suite (175)
Dining (54)
Overview
  • Excellent40%
  • Very good45%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
“ruby room”(26 reviews)
“welcome drink”(30 reviews)
“ben thanh market”(52 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Room Service
Concierge
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (995)
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753 results
Traveller rating
330
316
77
18
12
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LanguageEnglish
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330
316
77
18
12
Show reviews that mention
All reviewsruby roomwelcome drinkben thanh marketspa bathfine arts museumwithin walking distancetop floormain marketnight marketstayed here for nightsbreakfast roommin walkhotel is locateddeluxe roomsmall roomsaigon squarefresh fruit
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1 - 5 of 753 reviews
Reviewed 2 weeks ago via mobile

If you are looking to stay in the heart of HCMC for your vacation book this hotel. Super friendly staff, from reception to housekeeping. Nothing is to much trouble 24/7. All staff are polite, friendly and professional. Must thank Bora and Amy for going the...More

Thank paul k
Response from CS-RubyRiver, Giám đốc quan hệ khách hàng at Ruby River HotelResponded 1 week ago

Dear Mr Paulk Knight, Xin Chao from Ruby River Hotel! First of all, we would like to say thank you to you for believing us and giving us the opportunity to serve you here. We're thrill to know that you enjoyed your stay here with...More

Reviewed 2 weeks ago

Looking for an amazing stay in HCM - look no further, great rooms, wonderful staff, hop, skip and jump from the Market Place - safe location and the bank is just at the corner if you need to exchange for VND. Our last night was...More

Thank Christine H
Response from CS-RubyRiver, Giám đốc quan hệ khách hàng at Ruby River HotelResponded 2 weeks ago

Dear Christine H, Xin Chao from Ruby River Hotel! Thank you for taking the time to give us such a lovely feedback. We're so happy to know that our hotel met your expectation perfectly. All of our staffs here truly follow our motto "we love...More

Reviewed 2 weeks ago via mobile

What makes this place so special is the staff, they’re so helpful and efficient. Breakfast pretty good too, especially whilst taking in the view from the terrace. We enjoyed being so close to everything like Ben Thanh Market etc. There’s a mini market next door...More

Thank Kathryn L
Response from CS-RubyRiver, Giám đốc quan hệ khách hàng at Ruby River HotelResponded 2 weeks ago

Dear Mrs Kathryn Jane Limbrick, Xin Chao from Ruby River Hotel! It was such a big pleasure for us to have you and your family here. Thank you for taking the time to give us a wonderful feedback. We're thrill to know that you thoroughly...More

Reviewed 2 weeks ago

The staff at this hotel were very friendly and helpful and went out of their way to assist in anyway possible. The refurbished room although comfortable lacked in finishing touches with the shower flooding the floor and having to boil a kettle on the floor...More

Thank Liz N
Response from CS-RubyRiver, Giám đốc quan hệ khách hàng at Ruby River HotelResponded 2 weeks ago

Dear Liz N, Xin Chao from Ruby River Hotel! We're delighted to hear that you enjoyed your stay here and our staffs did their job well to make you feel comfortable. It's always pleased to receive the positive feedback like yours, thank you for taking...More

Reviewed 3 weeks ago via mobile

I stayed at this hotel and really enjoyed it. - Good location. - The hotel’s room is very nice & clean. - The staffs were very welcoming, friendly and helpful. They always smiled and were happy to answer any questions. - Great value for money...More

Thank Candy1908
Response from CS-RubyRiver, Giám đốc quan hệ khách hàng at Ruby River HotelResponded 3 weeks ago

Dear Ms. Candy1908, It's such a lovely feedback. We're delighted to hear that you thoroughly enjoyed your stay at Ruby River Hotel. We're always friendly and smile because this is the best way to make customers feel like home. Thank you for taking the time...More

View more reviews
About
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Details
Price range
US$ 36 - US$ 69 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 36 - US$ 69 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (320)
Room & Suite (175)
Dining (54)
Questions & Answers
Ask a question
dazzab26
14 March 2017|
AnswerShow all 5 answers
Response from Ruby River H | Property representative |
Dear Valued Clients, Warmest greeting from Ruby River Hotel! Thank you so much for interesting in our property. We would like to recommend Ruby Room with city view in 5th Floor for you which is not faced noisy from the... More
0
Votes
RAVI11
25 December 2016|
AnswerShow all 5 answers
Response from Bobbie M | Reviewed this property |
For the temperature, a simple google search to ask for Ho Chi Minh climate will reveal climate variations. Tea making facilities are to be found in the room. We were intent on enjoying the Vietnamese food and didn't even... More
0
Votes
Renu M
21 November 2016|
AnswerShow all 2 answers
Response from Ruby River H |
Dear Renu M , Warmest greeting from Ruby River Hotel! Thank you for your question. We have only 03 Family Rooms in our property and it would be great if you can advise the period stay you prefer so that we can check in our... More
1
Vote
Room Tips
"Ask for a higher floor at the front of the hotel."
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"Try another hotel."
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"We have no problem with our room"
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"Room was comfortable"
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