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Ruby River Hotel

Traveller (321)
Room & Suite (180)
Traveller (321)
Room & Suite (180)
Dining (54)
Overview
59-61 Nguyen Thai Binh Street Nguyen Thai Binh Ward, Ho Chi Minh City Vietnam See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Room Service
3 Star accommodation
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Reviews(767)
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Redcat001
Victoria, Canada
73
Reviewed 1 week ago
We booked a double room at the Ruby River, which is centrally located in Ho Chi Minh City. The hotel staff combined two single beds for us, with a mattress topper that made it a very comfortable king-size bed. Hotel staff are very friendly and helpful. The Ruby is verv clean, the breakfast buffet is quite good quality, with fresh egg and pho selections. There is a restaurant on the top floor with a great view of HCM City, and the selection is quite good for a small hotel restaurant.
Thank Redcat001
Response from CS-RubyRiver, Giám đốc quan hệ khách hàng at Ruby River Hotel
Responded 1 week ago
Dear Redcat001, Xin Chao from Ruby River Hotel! Thank you so much for staying here with us and for taking the time to share your recent experience at our hotel! It's much appreciated. So great to hear that you thoroughly enjoyed your stay here. All of your kind words will be absolutely shared with our staff and we'll take it as a motivation to keep trying everyday to earn more guests's praise like yours. We're looking forward to welcoming you back when your visits bring you to our lively city. Thank you again! Have a good day! With warm regards, Mr Liam (Vinh Chau) Customer Service Representative Ruby River Hotel We ♥ to care
Alan G
Southampton, United Kingdom
196
Reviewed 2 weeks agovia mobile
This hotel is positioned on a main road but is still quiet and we could not hear any road noise so this is great. It is a very nice hotel with helpful and polite staff who are only too willing to help you, breakfast is nice and caters for locals to international travellers. The restaurant is quiet small but adequate it is located on the top floor (9th) it does have an open air balcony to eat outside. We had two lovely evening meals in the restaurant and we were the only people in the restaurant both times, so most people eat out, but we just wanted to eat somewhere quiet and it was the meals where lovely. The bedrooms are fine but be aware the rooms are all different sizes and shapes ours had plenty of room to lay two suit cases on floor and open up without any problems but in two other rooms we looked in you may struggle to leave suit cases open on floor. Our room was on 8th floor so was a bit nosey in the morning between 6 and 9 as we were located right beneath the restaurant so chairs dragging on floor above at breakfast time. The air conditioning works but not brilliant cannot get room cool enough even with A/C running constantly at 16C it is not anything like that, so could do with improvements, the bathroom, it has a bath combined shower, spa, sauna unit. But the plug/bath leaked as had a small stream of water when having a shower or bath running across bathroom floor to floor drain by toilet, the water is only even just warm as do not seem to have much hot water between whole hotel, but as it is 30C outside you can tolerate this issue. But overall the hotel is nice and I would recommend it as place to stay as centrally located close to big local market and old part of Ho Chi Minh city.
Thank Alan G
Response from CS-RubyRiver, Giám đốc quan hệ khách hàng at Ruby River Hotel
Responded 2 weeks ago
Dear Mr ALAN GODFREY, Xin Chao from Ruby River Hotel! It's such a lovely feedback. Thank you so much for sharing your recent experience at our hotel and for your recommendation of course. We're delighted to know that we met your expectation and you enjoyed your stay here. But there's some things that made your stay not completely enjoyable. Thank you for letting us know. We'll surely take note of these things and try to fix them to make sure the next guests will thoroughly enjoy their stay here We're looking forward to welcoming you back in the near future to better serve you. Should you need any assistance for your next stay, feel free to contact us directly cause it's a pleasure for us to assist you. Thank you again! Have a good day! With warm regards, Mr Liam (Vinh Chau) Customer Service Representative Ruby River Hotel We ♥ to care
Michael T
Newcastle, Australia
333
Reviewed 2 weeks agovia mobile
Hotel is very clean and staff are extremely friendly and helpful.

Located in a great location approx 5 minute walk from Markets and restaurants.

Buffet breakfast is not that great. Not a lot of fruits or variety.

Overall good location, clean and staff very pleasant to deal with.
Thank Michael T
Response from CS-RubyRiver, Giám đốc quan hệ khách hàng at Ruby River Hotel
Responded 2 weeks ago
Dear Michael T, Xin Chao from Ruby River Hotel! Many thanks for staying here with us and taking your time to share your lovely feedback. It's much appreciated. We're glad to know that how much you enjoyed your stay here. We'll take note of your point about the breakfast and discuss with the chefs and the manager of the restaurant to add more dishes to the menu to make it more variety. We do hope the next time you come back to Ho Chi Minh City, we will still be your choice. Thank you again. Have a good day! With warm regards, Mr Liam (Vinh Chau) Customer Service Representative Ruby River Hotel We ♥ to care
Nicole P
Geelong, Australia
2513
Reviewed 2 weeks agovia mobile
Great central location. Close to restaurants and cafes. Minmart 2 doors away. Walking distance to skydeck. Clean rooms. We stayed in a Deluxe Queen which didn't have a fridge it had a shower over the bath. Exellent friendly staff. Breakfast was average. Would stay here again.
1 Thank Nicole P
Response from CS-RubyRiver, Giám đốc quan hệ khách hàng at Ruby River Hotel
Responded 2 weeks ago
Dear Nicole P, Xin Chao from Ruby River Hotel! Thank you for staying with us and sharing your terrific feedback about your experience at our hotel. We're so happy to know that you thoroughly enjoyed your stay. We're sorry about the inconvenience in your room. Obviously, all of our rooms have no fridge. But we have a big fridge at the lobby and you can put your stuff there. We greatly appreciate your promise that you would stay here again. Should you need any assistance for your next stay, please do not hesitate to contact us directly as it's a big pleasure for us to assist you. We're looking forward to welcoming you back soon. Have a good day. With warm regards, Mr Liam (Vinh Chau) Customer Service Representative Ruby River Hotel We ♥ to care
RR PT
84
Reviewed 3 weeks agovia mobile
Hotel close enough to the market where you can go to bargain or during night to the food market (very nice, for me the best of the city!!). The hotel is small as the room. The bathroom is full of mold. Very old as all room. Not comfortable. Honestly I would not repeat. The breakfast is poor, but acceptable for a basic 3 stars. I staied in others 3 stars much betters.
1 Thank RR PT
Response from CS-RubyRiver, Giám đốc quan hệ khách hàng at Ruby River Hotel
Responded 3 weeks ago
Dear rr a, Xin Chao from Ruby River Hotel! Thank you for taking time to share your experience at our hotel. We're always glad to get the feedback form our guests. But obviously this is absolutely not what we would like to offer our guests. We have tried our best to provide the best service so far. So we'll take this feedback as a lesson to keep trying more everyday. We're looking forward to welcoming you back soon Thank you again. Have a good day! With warm regards, Mr Liam (Vinh Chau) Customer Service Representative Ruby River Hotel We ♥ to care
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About
Description
Whether in Ho Chi Minh City for business or leisure, Ruby River Hotel in downtown Saigon is your home away from home. Located within walking distance of District 1's main attractions, this boutique hotel features More spacious rooms, and elegant restaurant, friendly staff and a relaxing atmosphere. Conveniently located in central Saigon's Ben Thanh and Dong Khoi areas, Ruby River Hotel provides graceful, air conditioned rooms with en suite bathroom and free WiFi. The hotel features a restaurant and a tour desk. Popular HCMC attractions are located nearby. Notre Dame Cathedral, Saigon Opera House, and the War Remnants Museum are all a quick five minute drive away. Tan San Nhat International Airport is just 30 minutes by taxi. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Non-Smoking Hotel
Refrigerator in room
Sauna
Pool
Beachfront
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
50
Price range
US$ 46 - US$ 68 (Based on Average Rates for a Standard Room)
Also Known As
Ruby River Hotel Ho Chi Minh City, Vietnam, Asia
Location
Vietnam > Ho Chi Minh City
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
50
Price range
US$ 46 - US$ 68 (Based on Average Rates for a Standard Room)
Also Known As
Ruby River Hotel Ho Chi Minh City, Vietnam, Asia
Location
Vietnam > Ho Chi Minh City
Photos
Traveller (321)
Room & Suite (180)
Dining (54)
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Questions & Answers
Ask a question
Mami h
5 September 2018|
AnswerShow all 5 answers
Response from CS-RubyRiver | Property representative |
Hello Mami h, First of all, we would like to say thank you for choosing us to stay. To answer your question, we don't sell sim card but don't worry about that. It's so easy to buy a sim card from the grocery opposite or... More
1
Vote
Google Translation
dazzab26
14 March 2017|
AnswerShow all 5 answers
Response from Ruby River H | Property representative |
Dear Valued Clients, Warmest greeting from Ruby River Hotel! Thank you so much for interesting in our property. We would like to recommend Ruby Room with city view in 5th Floor for you which is not faced noisy from the... More
0
Votes
RAVI11
25 December 2016|
AnswerShow all 5 answers
Response from Bobbie M | Reviewed this property |
For the temperature, a simple google search to ask for Ho Chi Minh climate will reveal climate variations. Tea making facilities are to be found in the room. We were intent on enjoying the Vietnamese food and didn't even... More
0
Votes
Room Tips
"If 3 family travelling together, ask for the 'family' room with 3 beds. Spacious."
Redcat001
1 week ago
Read review
"Don't know."
416bobe
4 weeks ago
Read review
"We had corner rooms at end of hallway as we had 5 people."
Bryan-Lisa
28 Sep 2018
Read review
"Ask for a higher floor at the front of the hotel."
margaret1232017
24 Jun 2018
Read review
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