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Roseland Inn Hotel

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Roseland Inn Hotel
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264 Reviews from our TripAdvisor Community

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There are newer reviews for Roseland Inn Hotel
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Showing 202: English reviews
Leeds, United Kingdom
Reviewed 26 September 2015

stayed at this hotel for a week while visiting Ho Chi Minh Rooms and beds are clean. plenty of hot water. good breakfast friendly helpful staff easy walking distance for sightseeing good value for money

Thank tinkerbel1l66
Reviewed 6 September 2015

I stayed at Hai Long 5 for one month. It's a highly recommendable hotel with very FRIENDLY and NICE staff, like Co Dung (Jenny), Co Nga (Maya) and Mr. Anh Tran at the reception, Co Thao (the excellent chef), Co Kim Thia and Co Quynh Nhu (the nice waitresses at the dining room), Co Quyen and Co Pham (the nice...

Thank Elroy Z
Reviewed 5 September 2015 via mobile

Great location (coolest street), very clean, good room, wide variety in breakfast. The staff was even better. Jenny, the girl in the reception speaks very good english a she s very helpful and resourceful. She is by far the best we have met after 19 days in Vietnam. Special mention to Andy, a guy who works with the luggage. When...

Thank Cisco G
Jen P, Front Office Manager at Roseland Inn Hotel, responded to this review

Dear Cisco C ,We are so appreciate for your time to sharing your experience during your stay and wrote us such a wonderful feedback and give our hotel more credit in service and recommended us to our future guests.that would be a shame if we could not be able to help you out while we could speak Vietnamese to the...

Reviewed 30 August 2015

I have had the opportunity to stay at this hotel twice in the last couple of weeks. The people at this hotel are just amazing. All the employees are excellent. Jenny who is receptionist on the day shift and Anh who works the night shift are outstanding employees. They are always cheerful, friendly and helpful. I would highly recommend this...

Thank jkenny6045
Reviewed 27 August 2015

I stayed there for 2 nites and i got amazing memory ....I want to say thank you to Jenny - the best ever receptionist i know ..... They gave me a surprise with lovely honeymoon room... I can't image how they can do it :) . I'm not lie -you can check the pictures below :) The breakfast was good...

Thank Jessicatrinh
Derby, United Kingdom
Reviewed 23 August 2015 via mobile

We stayed for three nights and as soon as we walked in we're warmly welcomed by Jenny and her team. She spoke excellent English and looked after every single request which really helped! The hotel was quite dated but had everything you could need. The shower was okay but a bit old, beds comfy and a big room. The location...

Thank SKenworthy
Reviewed 20 August 2015 via mobile

Good location and comfortable room. Value for money. But staff need to be more professional. What I encountered was staff was too pushy, always hinting for tips. Also staff did not respect guest privacy and talking to others about guests. They spoke in vietnamese but did not realise that i could understand abit. Very unprofessional. Will not stay again.

Thank Kenn C
Jen P, Front Office Manager at Roseland Inn Hotel, responded to this review

Dear Kenn C, thank you very much for your review and it was nice to hear that you like our location. Also I did check with our staff who you mentioned above and talked to them to make sure your privacy is protected, when you return .and i hope to see you again at our place, i ensure you that...

Melbourne, Australia
Reviewed 29 July 2015

The staff at Hai Long 5 hotel were so friendly and helpful, we couldn't fault the wonderful staff. The room was ok but bed very hard. Shower was terrible, over the bath and almost impossible to use. Room was clean and staff helped with everything we asked for.

Thank Heather F
Reviewed 18 July 2015 via mobile

We arrived late night after long day on the road. There was no hot water so we had ice cold shower. When we were finally going to rest I noticed big yellow spots all over the sheets and hair inside the bed!!! Worst experience ever! Disgusting!!!

1Thank Shande S
Jen P, Front Office Manager at Roseland Inn Hotel, responded to this review

Dear Ms, Firstly, thank you very much for choosing our hotel for your stay. Secondly, thanks again for letting us know about the problem with the room and actually we did apology and changed the bed sheet and did whatever at the time you mentioned with hotel staff, we wanted to make sure you have a good sleep after the...

Reviewed 7 June 2015 via mobile

It was clean and reasonable but the staff and wifi service was terrible. Even if we stayed the sweet room for business, we cannot use wifi. Though we went to starbucks to use wifi for a while, they did not solve the problem. They suggested downgrade of our room any other refund of it. We said we will go another...

Thank 지선 정
Jen P, Front Office Manager at Roseland Inn Hotel, responded to this review

Dear our guest, Thank you for choosing our hotel. I'm sorry because i was not there, as it was Sunday. so i could not meet up you in person to solve this problem. As I had known the room you were staying has problem with Wifi, so our staff did ask you to change to the same type of room,...

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  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Babysitting

Additional Information about Roseland Inn Hotel

Address: 59, Hai Ba Trung Street | Ben Nghe Ward , District 1, Ho Chi Minh City 70000, Vietnam (Formerly Hai Long 5 Hotel)
Region: Vietnam > Ho Chi Minh City
Price Range: ₹ 2,273 - ₹ 4,880 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Roseland Inn Hotel 2.5*
Number of rooms: 36
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Also Known As:
Roseland Inn Hotel Ho Chi Minh City, Vietnam, Asia
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in back are quiet, and in front there's street noise 24/7.”
 of 5 bubbles nworbd, 18 Feb 2017 | Read review
“you'll never open your window in HCMC, so the windowless rooms actually make a good deal of sense (quieter)”
 of 5 bubbles ubergeek101, 13 Feb 2017 | Read review
“Location, cleaningness”
 of 5 bubbles 322beak, 24 Sep 2016 | Read review
“Ask for a higher level room away from traffic noise.”
 of 5 bubbles RgrBris, 30 Jul 2016 | Read review
“I stayed in room no 701, superior with windows and you can directly look at Saigon River which is very good to me personally.”
 of 5 bubbles Ailurophil3, 28 Jun 2016 | Read review
5 of 5