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Universe Central Hotel

04/06/2017 05/06/2017
1 room 2 adults 0 children
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Universe Central Hotel
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30 Reviews from our TripAdvisor Community

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Showing 18: English reviews
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Jakarta, Indonesia
Reviewed 4 days ago NEWvia mobile

It was a short trip to vietnam; me & my family spent 3 nights here before going to other cities. Lobby is very hot, no air-con. Room looks old and scary, and when i checked in; the tissue toilet is empty. Staffs are quite helping, but no smile at all. The breakfast menu should be changed a little bit each...

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Thank ValeriaSharon
Reviewed 2 April 2017 via mobile

I could only manage a couple of nights. The spa is closed. It is used as a business hotel by the locals, and I'm sure it's cheap and cheerful for them, but it's awful for Westerners. I did not see one person smile whilst I was there, and actually felt sorry for the staff.

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Thank jan p
Reviewed 13 September 2016 via mobile

Comfort Room door lock needs to be repaired. When we came at around 1 oclock pm, the hotel is closed. accomodation was average. Buffet food during morning, their coffee was great though, location is good because of many restaurants around.

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Thank Lawrence F
Reviewed 29 March 2016 via mobile

The hotel itself is pleasant enough. Made a booking through Agoda as website said pets allowed and I have a dog. It seems this was a mistake. Rather than deal with this professionally, they got agoda to update their website and called me a liar and asked me to check out. Disgusting customer service from rude liars. DO NOT STAY...

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Thank Joanna O
Surabaya, Indonesia
Reviewed 20 March 2016 via mobile

This hotel is quite comfortable for me. Just like common building in Vietnam, it's a thin & tall building. It's located in the busy area of Ho Chi Minh City. The restaurant was nice and the breakfast was good enough.

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Thank FXJIWANTO
Manningtree, United Kingdom
Reviewed 3 January 2016

The staff are very pleasant and smiley. However they have little experience with international travellers. Check out is fixed at midday, making it very difficult if you are being picked up at 9pm at night for an international flight. We had to go through several levels of management before we were able to keep our room without paying a huge...

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Thank diving12
Reviewed 1 January 2015 via mobile

Last night i stayed at this hotel. It was no good at all. The staff didn't speak english, the rooms are old and the airco didn't work. The bathroom looks like it is from the 70's and the shower is very low. There was a lot of noise from the city outside. I strongly advise you not to go.

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3Thank Kristian V
Reviewed 1 January 2015 via mobile

We stayed here ar new years night. The next morning 8 o clock (new years day) they decided to reconstruct the rooms, the noise was horrible. The staff at the reception didnt speak english at all. The bathroom was very old and dirty. We decided to cancel the rest of the nights and found a new hotel.

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Thank Sebastian W
Manchester, United Kingdom
Reviewed 28 November 2013

The hotel is brimming with Chinese, Malaysians and other Asian families so if you are a Western traveller or holiday maker seeking friends this isn't the place to go. Although our stay was suitable for our time in Saigon as we had an action packed couple of days and rarely stayed in the hotel. Location; you are 20,000 Dong away...

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2Thank lewisarcher
cebu city
Reviewed 14 May 2013

i will not recommend tourists to stay in this hotel. i have killed three cockroaches inside our room, air conditioner very poor ,bathroom supplies( soap ,shampoo) very poor. The housekeeper not even washed the cups that we used every morning.However, internet is okey and the wifi inside our room. Staffs dont know how to smile and not speaking english.

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1Thank Dang G

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Universe Central Hotel

Address: 549 Tran Hung Dao Ave, Dist 1, Ho Chi Minh City 700000, Vietnam
Region: Vietnam > Ho Chi Minh City
Price Range: ₹ 2,527 - ₹ 3,888 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Universe Central Hotel 3*
Number of rooms: 64
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, Agoda, Asiatravel.com Holdings, Cancelon, Cheap Tickets and TripOnline SA so you can book your Universe Central Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Universe Central Hotel Ho Chi Minh City, Vietnam, Asia
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Questions & Answers

Here's what travellers have asked, with answers from Universe Central Hotel staff and other travellers.
1 question
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Questions? Get answers from Universe Central Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superior is actually a very small room. Barely room for two people.”
diving12, 3 Jan 2016 | Read review
“I would choose a top floor room, since it probably is more quiet.”
mikeswe, 17 Dec 2011 | Read review
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