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157 Nam Ky Khoi Nghia Entrance on 01-03 Ngo Thoi Nhiem, Ward 6, District 3, Ho Chi Minh City 700000 Vietnam
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Traveller (174)
Room & Suite (73)
Dining (36)

About

#129 of 1,569 hotels in Ho Chi Minh City
Location
Cleanliness
Service
Value
Old-world elegance meets chic modern comfort at Mai House Saigon, transporting you back to the glamorous days of luxury, when service was all about style and style was all that mattered. Gorgeous French-Indochinese design and charming colonial flair open the doors to plush interiors and beautifully appointed guestrooms, suites and serviced apartments.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Kids pool
Airport transportation
Secured parking
Wifi
Adult pool
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Minibar
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Languages Spoken
English, Vietnamese

Location

Full view
96Great for walkers
Grade: 96 out of 100
172Restaurantswithin 0.5 km
18Attractionswithin 0.5 km
72Reviews3Q+A6Room tips
Traveller rating
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Most Recent
Sandie H wrote a review 6 Aug
Watford, United Kingdom8 contributions4 helpful votes
+1
Beautiful hotel, friendly staff and spa facilities exceptional. The hotel was very clean and we had a Junior Suite with lounge, kitchen area and separate bedroom with bathroom. Highly recommend this hotel, shops close by and hotel can arrange transfers to & from airport.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Local laundry service F5 is much cheaper than hotel and will return your washing to the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Jackgsd wrote a review 4 Aug
london78 contributions73 helpful votes
+1
Stylish hotel with large suites. We stayed for 4 nights and had a lovely stay. Rooms - booked a 1 bedroom suite and it was super. Large lounge and kitchen area with a huge king bed and shower. Only odd thing was the bathroom design as the wardrobe is in the bathroom area and there are no hooks for hanging things on in the bathroom- minor suggestion for improvement only. Beds very comfortable and pillows just great. Breakfast - huge choice. Does all international cuisine so you can eat from around the world. Dinner - small but very nice menu available. Staff - friendly and helpful. I had contacted them ahead of our staff as a friends birthday was whilst we stayed. They arranged a cake to be delivered to their room and on arrival had a birthday message on the bed. Nice attention to detail Spa - we all had massages. Really nice spa menu. Single rooms with the ability to do steam treatment in the bathroom. Relaxing and enjoyable. Pool - whilst small if you count the number of hotel rooms we found it empty so great to cool off and relax. Whilst it’s not a central hotel it’s not that far from activities and a walk to the Independence palace. A great stay and lovely hotel. Very clean.
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Date of stay: July 2022Trip type: Travelled with friends
Room Tip: Laundry is expensive however there is an excellent local laundry only 5-10 min walk who will...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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LeoR6777 wrote a review Jul 2022
Bangkok, Thailand13 contributions1 helpful vote
Check in was a disaster and took ages. I clearly felt unwelcome from the begining filling up paperwork. Room was nice at first but not designed in a convenient way. I could hear lot of noise from the corridor with noisy clients who came up very late. There was some strange noise from air conditionning. Breakfast was ok but coffee was not good (which is not often the case in vietnam). It looks like this place is resting on its laurel and is not managed at all. I have stayed in lower class hotel in Ho Chi Minh that were better
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Passenger797598 wrote a review Jul 2022
Sydney, Australia8 contributions1 helpful vote
I had to cancel a couple of days due to Vietnam Immigration's new EVisa problems. Though they didn't have to, the hotel refunded those days. I see a review that claims the breakfast was bad. It is the best breakfast I have had ( And I have stayed at many 6 star places). The service is exceptional. The rooms huge. The only negative is that it is a little out of town. Breakfast is expensive, about AUD 25, but , surprisingly, worth it. Try this hotel.
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Thanaphol T wrote a review Jul 2022
Bangkok, Thailand226 contributions97 helpful votes
+1
This is new open hotel where located in HCMC. There are good restaurants and supermarkets around hotel which very convenience. Hotel room is functional and comfortable to stay. Toiletries were good and completed. Gym and pool are available 24hrs. Staff are friendly and helpful. Overall are excellent.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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kinouche2013 wrote a review Jun 2022
Denver, Colorado135 contributions74 helpful votes
Based on American standards this would be a 4 star hotel and would receive a 0 for the quality of service. Positives: The amenities were spotless and the breakfast was good. Negatives: Far from everything. The service was awful, starting with breakfast, all the staff was just standing around and you had to walk up to them to ask for a drink. The buffet was also not refilled. The staff was nice but they were clueless about service. Housekeeping was awful, no soap for 2 days we had a body wash as a soap until we asked. My pillow was stained with hair gel and I found an "incident report" on the same bed pillow when I came back to the room, not only it was not changed but I had to fill out the incident report that I have stained the pillow and turn it in" Unbelievable in all my travels I have never encountered anything like this. I had called the receptionist to ask if it was a joke, she insisted on me signing it in order for them to change the pillow. 2 minutes later the manager called me to insist that it was their policy, the client has to sign the paper before they change the pillow. No apology for the bad service and for humiliating a customer. Do not go there if you are planning on not removing your make up and going to sleep, or if you are planning to have some sexy time. You will have to sign the incident paper and confirm that you did it!!!!! The lack of discretion as well as an absolute lack of apology after expressing our disappointment made us look at other ACTUAL 5 star hotels such as the Sofitel (which was unfortunately fully booked) where we knew the service would correspond to a 5 star hotel. The stay here was unbelievable especially in a hotel trying to be a 5 stars. The stars are awarded for exceptional service as well as for the amenities, this is definitely not a 5 star.
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Download the Grab app if you want to do things, taxis are hard to get to come back to the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Daphnekuo wrote a review Jun 2022
Ho Chi Minh City, Vietnam288 contributions98 helpful votes
4月23號決定去胡志明住一晚,從網路上搜尋到這家飯店的設計裝潢, 是我很喜歡的美式風格. 抵達之後,果然沒有讓我失望。以走進大廳,挑高的設計,石材, 樓梯, 吊燈, 走道, 家具...每個細節, 都非常適合網紅來這邊拍照。進房間之後, 看到開全透明玻璃隔間的浴室, 以及貓腳浴缸,真的很令人驚艷,尤其家具寢具的選擇, 也完整延續了整個美式風格。 第二天早上去吃Buffet的時候,餐廳南洋風格的設計,以及餐飲的種類繁多,也很令人讚嘆,所以在餐廳就花了很長時間拍照。 終於來到要退房的時間了。因為在房間不小心打翻咖啡,所以用飯店的小白方巾(34cm*34cm) 來擦拭, 沒想到退房時,飯店竟然向我們收取了70萬越盾的費用,說是客房部反應那個毛巾已經無法用漂白水恢復,因此我們必須支付這項費用。 第二個令人失望的是, 入房時飯店以信用卡收取了2百萬的押金, 但退房完成後,竟然沒主動把這個壓金刪除,是我離開前再次確認, 前台人員才進行補救程序。這真是飯店致命的服務缺失! 所以總結來說,這家飯店的硬體設施很好,但是服務人員的素質有待加強。 On April 23, I decided to stay in Ho Chi Minh City for one night. I found the design and decoration of this hotel on the Internet. It is the American style I like very much. After arriving, I was not disappointed. Entering the hall, the high celing entrance design, stone, stairs, chandeliers, walkways, furniture... Every detail is very suitable for KOL or Internet celebrity to take pictures here. After entering the room, it is really amazing to see the bathroom with a fully transparent glass compartment and a bathtub with cat feet, especially the choice of furniture and bedding, which also continues the entire American style. When I went to eat Buffet the next morning, the restaurant's Nanyang-style design, as well as the wide variety of food and beverages, was also amazing, so I spent a long time taking pictures in the restaurant. It's finally time to check out. I accidentally spilled the coffee in the room, so I wiped it with a small white square towel (34cm*34) from the hotel. Unexpectedly, when I checked out, the hotel charged us VND 700,000!!! saying that the housekeeping department responded that the towel could no longer be bleached so we have to pay for that. The second point disappointed me is that the hotel charged a deposit of 2 million by credit card when checking in, but after checking out, it didn't take the initiative to delete the deposit. It was me who re-confirmed before leaving, and then the front desk staff made amends. This is really a fatal lack of service in the hotel! So in conclusion, the hardware facilities of this hotel are very good, but the quality of service needs to be improved.
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Date of stay: April 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Ferdinand T wrote a review Jun 2022
Sydney, Australia54 contributions54 helpful votes
The Hotel located downtown Ho Chi Minh city. The Hotel surpasses my expectation! Very Classy and Elegant and yet you feel at home. Staff very friendly from house keeping to waitstaff and front staff. The room seriously one of the cleanest i have ever been and i do travel a lot! So majestic i should say. See it for yourself to believe. Variety of food for breakfast. Had the Seafood Buffet oh yummmo!! Love it. I will be back thats for sure😇
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Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Travel798412 wrote a review May 2022
Singapore, Singapore2 contributions
After many years of absence, I finally am back in Saigon. The city has changed but the people are still equally hardworking and warmth. First impression of the hotel was very good. Certainly looks exactly what you see on picture. The rooms are fairly large and very comfortable. Location is fair and there is not enough restaurants around the area to choose from. Nonetheless, it is a nice hotel to stay if you are visiting HCMC for business.
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Date of stay: June 2022
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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WPham wrote a review Apr 2022
Yorba Linda, California1 contribution
I recently stayed 2 nights on business at Mai House Hotel in Saigon. On internet hotel review sites, like Tripadvisor, Mai House appeared as one of the best value 5-star hotels in Vietnam. Mai House deserves 5 stars for effort but 4 stars for where I think it stands today. If Tripadvisor had a more refined rating system, I would give it 4.5 stars. Some basic review thoughts: HOTEL THEME AND PEOPLE: Mai House has a Neo- Indochinese theme that looks as beautiful in person as it does in photos. It is majority-owned by Vietnamese footwear powerhouse TBS Group and its workers strive to live up to TBS Group Chairman Nguyen Duc Thuan's strong belief in Vietnamese workers, "What the world can do, we can too". I say "strive" because in following Mai House rules, they initially lack discretion to sense and effectively address discontent from guests. But if you talk to the hotel manager, you can see their good faith efforts to address such discontent. (part 2 coming)
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Date of stay: March 2022
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$80 - $136 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHo Chi Minh City
NUMBER OF ROOMS
224
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Frequently Asked Questions about Mai House Saigon
Which popular attractions are close to Mai House Saigon?
Nearby attractions include War Remnants Museum (0.3 km), Acoustic (0.2 km), and Vung Oi, Mo Ra (0.2 km).
What are some of the property amenities at Mai House Saigon?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Mai House Saigon?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Mai House Saigon?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Mai House Saigon?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Mai House Saigon?
Conveniently located restaurants include Hum Vegetarian, Cafe & Restaurant, Lý Club Saigon, and Milkbar.
Are there opportunities to exercise at Mai House Saigon?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Mai House Saigon have airport transportation?
Yes, Mai House Saigon offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mai House Saigon?
Yes, dry cleaning and laundry service are offered to guests.
Does Mai House Saigon offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mai House Saigon?
The staff speaks multiple languages, including English and Vietnamese.