Au Lac Charner Hotel
87-89-91 H_ Tung M_u Phường Bến Nghé, Quận 1, Ho Chi Minh City 700000 Vietnam
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$79
$96
Free cancellation until 27/08/22
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$96
$65
Free cancellation until 27/08/22
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Travelocity$96
Trip.com$70
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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About
#25 of 1,569 hotels in Ho Chi Minh City
Location
Cleanliness
Service
Value
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Spa
Rooftop terrace
24-hour security
Wifi
Rooftop pool
Bar / lounge
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Taxi service
Massage
Baggage storage
Concierge
Sun terrace
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Laptop safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Trendy
Languages Spoken
Vietnamese
Location
Full view
100Great for walkers
Grade: 100 out of 100
622Restaurantswithin 0.5 km
171Attractionswithin 0.5 km
Contact
87-89-91 Hồ Tùng Mậu Phường Bến Nghé, Quận 1, Ho Chi Minh City 700000 Vietnam
Name/address in local language
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395Reviews6Q+A41Room tips
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I am currently staying in this hotel , enjoying the pool and sun deck so I decided to write a quick review before we move on tomorrow . This hotel is fantastic with mostly positives and a few negatives . The positives (in no particular order) The staff are so friendly and helpful . Especially at front desk The food is great - breakfast and afternoon tea included for us The foyer is stunning and very well maintained The rooms a spacious and immaculately clean with everything you could need including toothbrushes, body washes shampoo , conditioner etc . There is a safe, robes an iron and ironing board and also hair dryer . The pool and bar on 10th floor are fantastic. Perfect for cooling off in this humidity in HCMC The location is perfect , close to all the attractions in HCMC , you can walk everywhere from here . It’s right beside the Bitexco tower . The negatives Our room 207 overlooks the back of the hotel and the view is not pleasant at all , we keep the curtains closed . It’s not a big deal as we are out all day but we did ask prior to arriving if we could have a nice room/view as we are celebrating our 25 anniversary. The corridors walls and carpets are a little dated and could do with some TLC but again not a big deal and wouldn’t put me off the hotel. I would most definitely stay here again but would ask for a higher up floor next time…
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Get a higher floor room if possible
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Charner Au Lac, Chủ sở hữu at Au Lac Charner Hotel
Responded 1 week ago
Dear Carrocar, Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment. We are very delighted that you had a memorable stay at the hotel. Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future. Best regards, Au Lac Charner Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic location close to many of the main tourist spots. Breakfast options were good and the afternoon tea on the rooftop each day was a lovely touch. Rooftop pool was good and there was an abundance of towels available for guest use. Reception staff were extremely friendly. Would recommend. Excellent value for money.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Charner Au Lac, Chủ sở hữu at Au Lac Charner Hotel
Responded 1 week ago
Dear JJ_on_Travels, Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment. We are very delighted that you had a memorable stay at the hotel. Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future. Best regards, Au Lac Charner Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Currently staying here. On arrival it was nice and impressive. Great location. We booked a room that according to the pics had a shower on the balcony and also said had city views. Our room has neither. Was willing to let this slide as the room itself was nice although the shower leaks onto the floor. For a 4 star property we were very unimpressed with the breakfast. A Tuvalu quote disappointed. The toaster didn’t work properly, no cups for coffee, the hot food looked like last nights left overs and there was only two types of fruit. Green apple looking things. Maybe it was a busy period but thought they would have been better. Have stayed in hotels half the price with 100% better breakfast. On a positive it’s clean and the pool is cool and not warm.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Charner Au Lac, Chủ sở hữu at Au Lac Charner Hotel
Responded 1 week ago
Dear Gin B, Thank you for staying at Au Lac Charner Hotel and taking the time to share your experience with us. We sincerely apologize and so sad to learn that we failed to meet your expectations and you had a frustrating experience during your stay, but I really appreciate you bringing this issue to my attention. We take guest feedback very seriously and have informed our relevant department directly to ensure this does not happen again. We would love to make things right if you give us another chance. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future. Best regards. Au Lac Charner Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
You will definitely be in great hands during your stay at the Au Lac Charner Hotel while visiting Saigon. The head manager Henry is very helpful with providing insights on where to go and how to make your trip and stay very much enjoyable and memorable. Natasha, who is head of breakfast makes herself available every morning explain different dishes and makes great recommendations that makes the breakfast buffet something to look forward to every morning. And Linh and her staff do a great job with keeping the rooms tidy and providing the complementary same day laundry service very convenient. Tea time on the rooftop at 2:30 is very fun and entertaining as well. You are less than a five minute walk from the walking street which is a must see on the weekends and has tons of eateries, shops, coffee shops, and restaurants to try. I highly recommend staying at the Au Lac Charner Hotel.…
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Charner Au Lac, Chủ sở hữu at Au Lac Charner Hotel
Responded 1 week ago
Dear Derrick E, Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment. We are very delighted that you had a memorable stay at the hotel. Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future. Best regards, Au Lac Charner Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for 2 nights with my daughter for a short visit in HCM. Staffs were very accommodating & helpful too. Loved the food items during breakfast & tea break. Lots of varieties. Very inviting lobby. Got pool @ the rooftop. Centralised location. A lot of food establishments around the vicinity.
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Very busy street during weekends.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Charner Au Lac, Chủ sở hữu at Au Lac Charner Hotel
Responded 1 week ago
Dear AnnecF6657XD, Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment. We are very delighted that you had a memorable stay at the hotel. Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future. Best regards, Au Lac Charner Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of the restaurant was prime with saigon centre, ben thanh matket and various attractions nearby. However the facilities are quite old and the reception staff were quite inflexible. Our rooms were arranged on different floors despite being booked together one month in advance & the only solution provided was for us to pay more to upgrade 1 of the rooms. Overall, it'll be a comfortable stay for short stay travellers who do not require much hotel services
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Date of stay: July 2022Trip type: Travelled with friends
Room Tip: Check out at 12pm, extension of stay to 3pm require 20% charge.
5 mins walk to Saigon Centre
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Charner Au Lac, Chủ sở hữu at Au Lac Charner Hotel
Responded 4 weeks ago
Dear Ms. Adelisachng, Thank you for staying at Au Lac Charner Hotel and taking the time to share your experience with us. We sincerely apologize and so sad to learn that we failed to meet your expectations and you had a frustrating experience during your stay, but I really appreciate you bringing this issue to my attention. We take guest feedback very seriously and have informed our relevant department directly to ensure this does not happen again. We would love to make things right if you give us another chance. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future. Best regards. Au Lac Charner Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I (18) stayed here with my father (50) and brother (12) for 3 nights- our first time in Vietnam. This hotel is in a great location and there are multiple street food options in the same street for if you get hungry. While some hotel staff may lack in English, they make up for in friendliness. The rooftop pool has nice views and the barman (Mr Stick) was very friendly and made great drinks. He recommended a local bar for me to visit while my family went to sleep, which was a great experience. The buffet breakfast has many options- fresh fruit, stir fry, rice, juice, cereal and a chef making omelettes and eggs to order. The Afternoon tea was tasty but not very filling- there was a selection of cupcakes and fruit. The hotel facilities and the room were very clean. I would come back here if I visit Saigon again.…
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Charner Au Lac, Chủ sở hữu at Au Lac Charner Hotel
Responded 4 weeks ago
Dear Xkorbel, Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment. We are very delighted that you had a memorable stay at the hotel. Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future. Best regards, Au Lac Charner Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Plus: location, friendly staff, nice breakfast, afternoon tea. Cons: 1) The massage is a rip off. Once I paid at the end, I was proactively asked to leave a tip - and once I did that (approx 10%), I was told that "it's not enough". The receptionist of the spa added that in fact the price you see on the menu is actually only the 'ticket' for the hotel and it doesn't really go to the massage therapist. I pointed out that this info should be clearly displayed in the menu, at which point I was showed a separate menu, kept in a notebook (and different from the one displayed for guests) where it was written "tip is not included". Which in any case is not really the same thing than saying that "the price of the massage is not included". 2) I stayed at the hotel for nearly a month and when I asked if I could have a late check out on the last day I was asked to pay 20% of the daily rate. I appreciate this doesn't depend on the staff of the hotel, but a bit of flexibility would be reasonable with a client paying almost for a month of stay.…
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Date of stay: June 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Au Lac Charner, Owner at Au Lac Charner Hotel
Responded 17 Jun 2022
Warmest greeting from Au Lac Charner Hotel to Mr. Francesco, We would like to say thank you very much for your stay at our Hotel during your planned trip in Vietnam. And a sincerely apology should be said from our heart for unwanted expectation you have been through during your stay at our Hotel. Please rest assured the Hotel Management treat guest feedback with utmost importance and ensure immediate actions are taken to rectify. At the same time, guest's compliment will be shared with the team to encourage their working spirit and professionalism. Once again, we are very appreciate for your lovely feedback and hope that we will have chance to welcoming you to stay again at our Hotel in the near future. Best regards, Au Lac Charner Hotel team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I spent an excellent three nights in Au Luc Charner. I highly recommend paying a little extra for the Bernard Suite with the balcony tubs. What an unparalleled view of the city! Otherwise, the pool was excellent, drinks on point, and breakfeast was jaw dropping. Our concierge, Vy, was an incredible help in arranging tours and tricky PCR tests.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Au Lac Charner, Sales at Au Lac Charner Hotel
Responded 12 Jun 2022
Warmest greeting from Au Lac Charner Hotel to Backmountainotter, We would like to say thank you very much for your stay at our Hotel during your planned trip in Vietnam. Your courtesy feedback is such a valuable things that gave us huge motivation to improve our facilities and services quality. We would kindly pass your feedback to relevant team to encourage them improve the working quality. Once again, we very appreciate your lovely feedback and hope that we will have chance to welcoming you to stay again at our Hotel in the near future. Best regards, Au Lac Charner Hotel team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel located near Sky Deck. We had a Junior Suite which has a shower on the balcony which was fine. Bath located in bedroom area. Room was spacious and nicely decorated. Adequate seating provided. High te served daily to guests in beautiful room on rooftop. Breakfast served in beautiful room on ground floor. Unfortunately we didn’t have time to make use of the rooftop pool. Many restaurants and bars in area. Staff were very helpful and professional. Will definitely stay there again.
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Date of stay: May 2022
Value
Rooms
Service
Room Tip: Select room with a window.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Au Lac Charner, Sales at Au Lac Charner Hotel
Responded 12 Jun 2022
Warmest greeting from Au Lac Charner Hotel to elizabeth532022, We would like to say thank you very much for your stay at our Hotel during your planned trip in Vietnam. Your courtesy feedback is such a valuable things that gave us huge motivation to improve our facilities and services quality. We would kindly pass your feedback to relevant team to encourage them improve the working quality. Once again, we very appreciate your lovely feedback and hope that we will have chance to welcoming you to stay again at our Hotel in the near future. Best regards, Au Lac Charner Hotel team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$59 - $93 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Silverland Charner Hotel
LOCATION
VietnamHo Chi Minh City
NUMBER OF ROOMS
91
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Claim Your Listing Frequently Asked Questions about Au Lac Charner Hotel
Which popular attractions are close to Au Lac Charner Hotel?
Nearby attractions include Metiseko (0.4 km), Couleurs by Rehahn Fine Art Photography - Dong Khoi (0.4 km), and Teh Dar - Lune Production (0.5 km).
What are some of the property amenities at Au Lac Charner Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Au Lac Charner Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Au Lac Charner Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Au Lac Charner Hotel?
Conveniently located restaurants include The Lounge, Li Bai Restaurant, and Nhà Hàng Saigon Café.
Are there opportunities to exercise at Au Lac Charner Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Au Lac Charner Hotel have airport transportation?
Yes, Au Lac Charner Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Au Lac Charner Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Au Lac Charner Hotel?
Many travellers enjoy visiting People's Committee Building (0.5 km), The Independence Palace (1.0 km), and Former U.S. Embassy (1.3 km).