I won’t repeat most of the reviews as the other five star reviews are accurate. What really stood out about this hotel was the quality of the team members, from the front desk, the restaurant, to the pool and housekeeping. This was our third time at this hotel within only 3 months and from days before check in all the way through check out and getting a taxi from and to the airport, the service could not have been any better. The hotel is bright, clean, in a great location (city center) and with wonderful views of the city. All in all we were very pleasantly surprised how good the hotel was. It’s always a sign of excellent hotel management when team members are as warm and efficient, and as obviously happy in their jobs. We now have only one choice in Saigon and it’s the Sherwood Suites!…
Great place to stay for business trip. Execellent support from the team, especially from Mr Tan and Quang Vinh. We love the Le Cafe shop downstairs. Nice food compared to other hotel standard. The location is good since it is next to all key attractions and CBD. But is quiet during night time
This is now my go to hotel in HCM, the staff are friendly, rooms are spacious, clean and well appointed. If you are in HCM for an extended period the extra space, washing machine etc make the world of difference. The gym is well equiped and the steam room and sauna an added luxury.
Serap was an amazing member of staff and made sure we had everything we needed the whole time we were here, very lucky to have her at the hotel! I hope the effort she goes to is recognised and it was beyond her duties
We stayed at the Sherwood Suites for a couple of nights while in HCMC, and I cannot commend the staff enough for their exceptional service 24/7! The suites are spacious, clean and with a nice kitchenette, a huge bathroom and washer/dryer. Our room had a large balcony with a view from the 8th floor, which was an added bonus. The pool and gym facilities are both excellent. My only regret was not staying longer. This is one of the finest apartment hotels I’ve ever stayed at whether for business or pleasure.
Stayed here for two weeks in April 2022. Hotel is fabulous, spotlessly clean. Food was excellent with a wide choice of local and international cuisine available. Restaurant catered for all tastes. Leisure facilities were excellent, nice pool, gym and kids playroom. Above all the staff were excellent. They were super in every way, spoke perfect English and we’re very engaging and interesting to speak with. Certainly made our stay very enjoyable and memorable. Will certainly pay a return visit. 10 out of 10.
Ho Chi Minh is a fantastic place, full of wonderful people, and Sherwood Suites is the best place to stay and experience it. The staff are wonderful, as are the facilities; the level of service here is second to none. The restaurant here is very good too. If you book at Sherwood Suites you can be confident that you will have a lovely stay.
This is really really nice apartment with very high security, beautiful and clean room, nice view, nice foods and especially the staffs here is amazing nice. I recommend this one is the Number 1 of 5 stars service apartment of HCM City. Thank you very much for all your kindness of the staffs here. Especially Ms.Van, Mr.Minh and 2 Mr.An from receptionist team. And Mr.Tan, Mr.Thanh,… from security team!
We are staying at this hotel over 2 weeks for now. All the staff are really kind, friendly and polite. They offer clean and gorgeous rooms and brilliant service. The food of the restaurant is delicious. The location is also nice, there are a supermarket only one minutes walk away, a convenience store just in front of the hotel, and lots of cafe and restaurants around here. On top of that, much less noisy than the central area, but you can easily take the shuttle bus between the hotel and the centre. Can’t be better !!
I would like to comment how pleased to stay in luxury Sherwood suites in Saigon. I have stayed here almost two years. No single dates I felt disappointed with services provided by staff. Every time speedy, polite,friendly,vibrant correspondence! Even though the hardship to endure COVID-19 right now, Sherwood suites keeps providing me with added values.I have felt safe and comfortable staying here. Wifi ◎ Hot water in bathtub ◎ Cafe ◎ Room ◎ Facility ◎ Housekeeping ◎ Security ◎ Professional information ◎ NO F0！！！(No corona positive) ◎ ◎◎ In the end, there are some special thanks to staff: Em Tú, Em Minh, Em Vân, Em An, Em Quang, Em Khải, Em Anh House keeping staff: Em Huyền Em Huóng I strongly recommend for staying here! Believe me!!!!!!