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17-19-21 Ly Tu Trong District 1, Ho Chi Minh City 700000 Vietnam
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (113)
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Panoramas (7)
Room & Suite (221)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 11/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#67 of 1,552 in Ho Chi Minh City
Location
Cleanliness
Service
Value
Conveniently located within walking distance to the city center, close to business destinations, famous landmarks, Norfolk Mansion is an oasis for rest and relaxation from the hustle and bustle of city life where you can truly relax and feel at home.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Mini golf
Billiards
Babysitting
Paid public parking nearby
Car park
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Sauna
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Children's playground
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Meeting rooms
Spa
24-hour security
Concierge
Convenience store
Currency exchange
Gift shop
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Soundproof rooms
Air conditioning
Dining area
Housekeeping
Kitchenette
Cable / satellite TV
Extra long beds
Bath / shower
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Minibar
Oven
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
Sofa bed
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, Vietnamese
234Reviews8Q+A40Room tips
Traveller rating
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Most Recent
Mita_Mtl wrote a review 17 May
Montreal, Canada65 contributions40 helpful votes
We stayed last 2 weeks of Dec 2019 This was the nicest apartment hotel. Everything exceeded our expectations. Rooms were spacious, airy, nice furniture, huge furnished balcony, view. My son's bedroom had its own air conditioner. In total there were 3 air conditioners in the two bedroom apartment, washer dryer, two bathrooms. It felt like a home. The room service staff came as a team each day were super efficient. Very nice location. Nice gym and free yoga classes. The yoga teacher was fantastic.
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Date of stay: December 2021
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Response from Norfolk Mansion, Guest Services / Front Office at Norfolk Mansion Saigon
Responded 3 days ago
Dear Ms. Mita, Thank you very much for choosing to stay at The Norfolk Mansion and your great feedback. We are very delighted that we as a Team “Exceeded your expectations” and we hope to see you again in the very near future. Best regards, On behalf of our Norfolk team Loc Nguyen (Mr.) Senior Front Office Manager
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R. K. V. wrote a review 12 May
Ho Chi Minh City, Vietnam1926 contributions746 helpful votes
Excellent home away from home for three months. Great location- very centrally located but quiet at night. The apartment was well appointed and comfortable. The installations very good and the service was superb. Very friendly and attentive every day
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Date of stay: May 2022Trip type: Travelled
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Response from Norfolk Mansion, Guest Services / Front Office at Norfolk Mansion Saigon
Responded 5 days ago
Dear Mr. Kiger, Thanks to your family for choosing Norfolk Mansion as your home during your time in HCMC for three months. Yes, our Norfolk Mansion is fortunate to be located in the city center with many entertainment venues within proximity. We pride ourselves on having a team of professionals and always being praised by the guests. Besides that, the rooms are well-appointed, very spacious, and clean, which always offer guests a relaxing feeling during their stay with us at Norfolk Mansion. We believe your family has had impressive memories at Norfolk Mansion and hope to have chance to serve you and your family again. On behalf of the Norfolk team Loc Nguyen (Mr.) Senior Front Office Manage
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Meersohn wrote a review Feb 2020
Parma, Italy77 contributions51 helpful votes
Rundown, at least our apartment. Cleaning people trying to clean room at 07:45 AM, first time in my life, waking everybody up. Controlling when we said that we took nothing from mini bar that it was the truth, unbelievable. Having a hot vietnamese soup for breakfast, impossible, even after several sendings back. The cook is king and he does show it.
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Date of stay: December 2019
Rooms
Service
Sleep Quality
Room Tip: Ask if it has been renovated yet
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1 Helpful vote
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Response from Norfolk M, Guest Relations Manager at Norfolk Mansion Saigon
Responded 16 Feb 2020
Dear Meersohn, Warm greetings from Norfolk Mansion! First of all, we thank you for having chosen Norfolk Mansion as your home in HCM City and for giving us your valuable feedback. We are disappointed that we did not meet your expectations. Hearing that you were disturbed already at 07.45 is not the norm as our Housekeeping schedules normally start at 08.30 am every morning. We apologise as this should normally not have happened. We hope that you used the “Do not Disturb” for the following days. I am sorry to hear that you were offended by us checking your mini bar upon check-out. No offence was intended. Most of our guests normally praise us for the quality of our food and I can assure you that our team including our kitchen brigade take our guests’ comments very seriously. We have reviewed your comments with all concerned and are continuously working on improving our services. Your valuable feedback is much appreciated and will help us to improve, It was a great pleasure to welcome and serve you at Norfolk Mansion. Once again, thank you very much for taking the time to share your valuable feedback. We do hope to have an opportunity to welcome you back to Norfolk Mansion in the near future. On behalf of Norfolk team! Dennis. H (Mr.) Asst. Guest Relations Manager
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Nick M wrote a review Jan 2020
Cranberry Township, Pennsylvania19 contributions18 helpful votes
We had a wonderful stay at the Norfolk Mansion! The staff was lead by Eric Hallin, who is keen on service. The rooms are spacious and clean. The breakfast was always delicious, and a nice way to start the day. The location is only a couple blocks from the heart of the city, making the sights of District 1 very walkable.
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Date of stay: January 2020Trip type: Travelled
1 Helpful vote
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Response from Norfolk M, Guest Relations Manager at Norfolk Mansion Saigon
Responded 4 Feb 2020
Dear Nick, Warm greetings from Norfolk Mansion! Thank you for having chosen Norfolk Mansion as your home away from home in HCM City and for taking the time to share your great feedback on TripAdvisor. “A big Wow” – We cannot thank you enough for your kind words. We are glad to hear that you have had a wonderful stay and enjoyed our services and facilities as the spacious and clean apartment, the healthy and good breakfast as well as our central location. We appreciate your mention of our General Manager, Mr. Eric. We are proud to be led by him. Once again, Thank you very much for your excellent feedback. It was a great pleasure to welcome and serve you at Norfolk Mansion. We all hope to be a part of your next journeys to HCM City Again soon! Norfolk team with love! Dennis. H (Mr.) Asst. Guest Relations Manager
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JLandMike wrote a review Jan 2020
Cochrane, Canada682 contributions276 helpful votes
Stayed for one night at the end of our trip. Very spacious 3 bedroom apartment with nice furnishings. Most comfortable bed we had on our 3 week vacation. Small pool but nice, well appointed gym, decent breakfast with made to order eggs, soup or banh mi. The staff are exceptional, helping us with our prearranged car that didn’t show. Great location as well. 3 balconies off the bedrooms providing nice views of HCMC.
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Date of stay: January 2020Trip type: Travelled
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Response from Norfolk M, Guest Relations Manager at Norfolk Mansion Saigon
Responded 7 Jan 2020
Dear JLandMike, Warm greetings from Norfolk Mansion! Thank you for having chosen Norfolk Mansion as your home in HCM City and giving us your positive feedback on TripAdvisor. We are happy to have your kind comments on our services and facilities such as the apartment was spacious and comfortable, the good gym and healthy breakfast as well as our central location. We are proud of our associates and that you appreciated their excellent services. It was a great pleasure to welcome and serve you here at Norfolk Mansion. We will pass on your review. Once again, Thank you very much for all the kind compliments. We look forward to welcoming you back soon! Norfolk team with love! Dennis. H (Mr.) Asst. Guest Relations Manager
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Harry H wrote a review Dec 2019
Sheffield, United Kingdom186 contributions142 helpful votes
Booked a 2 bed apartment for the start of our holiday in HCM City and we weren’t disappointed. Positives - Great location Quiet location in a crazy city Very comfortable bed Excellent breakfast Ability to change money Booked a good city trip Very clean Helpful staff Negative - The airport pick up was very, very expensive compared to a taxi. The convenience and service was good (waiting with a board and water in the car) but way over priced. The hotel pick up was £40 compared to a taxi which cost £9. And the taxis are very easy to find.
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Date of stay: December 2019Trip type: Travelled
2 Helpful votes
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Response from Norfolk M, Guest Relations Manager at Norfolk Mansion Saigon
Responded 2 Jan 2020
Dear Harry H, Warm greetings from Norfolk Mansion and Happy New Year! First of all, Thank you for having chosen Norfolk Mansion as your home away from home in HCM City. We are delighted to read your very positive feedback giving us a nice start of the New Year. We are happy to know that you enjoyed our services and facilities such as the comfortable and clean apartment and the helpful staff and especially our central location. We appreciate your comments on our pick-up service. As you know we use fully insured luxury vehicles and have our driver with your name waiting for you at the airport. We also admit that a local taxi would be cheaper, but the service is not the same either. Once again, thank you very much for taking the time to share your great feedback. I wish you and your family the best year ahead filled with more happiness, success and best of health. We look forward to welcoming you back soon! Norfolk team with love! Dennis. H (Mr.) Asst. Guest Relations Manager
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NotoriousKITbaybebee wrote a review Dec 2019
Irvine, California24 contributions35 helpful votes
Spacious 1 bedroom, laundry room available. Value is in the 2 bedroom units. Staff was great. Gym and pool decent. Shang palace on property is one of best dim sum I had, freshly made. Lots of shopping and dinning in walking distances.
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Date of stay: December 2019
Value
Location
Service
2 Helpful votes
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Response from Norfolk M, Guest Relations Manager at Norfolk Mansion Saigon
Responded 2 Jan 2020
Dear Valued Guest, Warm greetings from Norfolk Mansion! Thank you for having chosen Norfolk Mansion as your home in HCM City and for taking the time to share your great feedback on TripAdvisor. Your excellent feedback is much appreciated and we are happy to know that you enjoyed our services and facilities such as the apartment spacious, convenient laundry room and our central location where you could walk-in around to have the good restaurants and the shopping mall. Moreover, We are happier to have your comments on our Shang Palace restaurant about the best dim sum. It was a great pleasure to welcome and serve you at our property. One again, thank you very much for your encourage comments and I'm going to share with our entire team to motivate them to be more successful at work. We all look forward to welcoming you back soon! Norfolk team with love! Dennis. H (Mr.) Asst. Guest Relations Manager
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685chin wrote a review Dec 2019
Sydney, Australia54 contributions70 helpful votes
We stayed in two bedrooms apartment which is very spacious. One bedroom has en-suite in addition to the main bathroom. No laundry facilities in room but there is shared facility free of charge at end of each floor. The decor is old but not run down. Fully equipped kitchen with a reasonable fridge size. It is walking distance to Vincom shopping mall and plenty cafe and restaurants nearby. Will stay at the property as it is a home away from place.
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Date of stay: November 2019
2 Helpful votes
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Response from Guest Relations M, Guest Relations Manager at Norfolk Mansion Saigon
Responded 16 Dec 2019
Dear valued Guest, Warm greetings from Norfolk Mansion! Thank you for choosing Norfolk Mansion for your recent stay in HCM City and giving us your warm feedback. We are delighted to know that you enjoyed our services and facilities as well as our central location where you could reach out some the best place as such the restaurant, coffee shop, and shopping mall; even if you have more a few steps of foot you could discover some attractions in HCM City as well. Thank you very much for your kind comments and It was a great pleasure to serve you at our property. We all look forward to welcoming you back soon! Norfolk team with love! Dennis. H (Mr.) Asst. Guest Relations Manager
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doctorclifford wrote a review Dec 2019
Dubai, United Arab Emirates177 contributions125 helpful votes
The Norfolk Hotel was full, so we stayed in Norfolk Mansions. Very comfortable, with friendly and informative staff. Some great local restaurants a short walk away. Can recommend. We didn’t manage breakfast, due to an early start, but look forward to trying it out on our next visit.
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Date of stay: November 2019Trip type: Travelled
2 Helpful votes
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Response from Norfolk M, Guest Relations Manager at Norfolk Mansion Saigon
Responded 4 Dec 2019
Dear Doctor Clifford, Warm greetings from Norfolk Mansion! Thank you for having chosen Norfolk Mansion as your home in HCM City and for giving us the excellent feedback. We are delighted to read your kind comments on TripAdvisor and that you enjoyed our services and facilities. Thank you for commenting on our friendly and helpful staff as well as our central location. Please do have breakfast on your next visit. We believe that you would love it. It was a great pleasure to serve you here at Norfolk Mansion, Doctor clifford. Once again, thank you very much for your kind feedback. We hope the Norfolk Mansion as well as the Norfolk Hotel, will be as your first choice for your next trip to HCM City. Norfolk team with love! Dennis. H (Mr.) Asst. Guest Relations Manager
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10224 wrote a review Nov 2019
Melbourne, Australia7 contributions3 helpful votes
We felt really welcomed here. We had a two bedroom self contained unit, which was enormous. We didn’t notice any cleanliness issues, and had the pool to ourselves. We visited during November so it’s probably shoulder season. Our boys loved the pool, and because we were centrally located, finding cheap eats was not a problem. Breakfast was not included as standard, and we felt for the price (around $270 AUD per night it should have been). It’s not a budget hotel, but it suited us. Staff were excellent.
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Date of stay: November 2019
Value
Location
Service
Room Tip: Views are limited. Location is what it’s about here.
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Response from Norfolk M, Guest Relations Manager at Norfolk Mansion Saigon
Responded 1 Dec 2019
Dear Valued Guest, Warm greetings from Norfolk Mansion! Thank you very much for your recent stay at Norfolk Mansion and your valuable feedback. We are glad to hear that you had a memorable stay and especially liked our nice pool and other facilities. Thank you for commenting on our cleanliness and friendly service. Even though the breakfast was not included in your package, but the next time you plan to stay with us feel free to contact us to see what extra benefit we can give you as a loyal guest. Once again, thank you for taking the time to give us your feedback, we are looking forward to welcoming you back soon. Norfolk team with love! Dennis. H (Mr.) Asst. Guest Relations Manager
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PRICE RANGE
$142 - $165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
norfolk mansion hotel ho chi minh city
LOCATION
VietnamHo Chi Minh City
NUMBER OF ROOMS
135
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Frequently Asked Questions about Norfolk Mansion Saigon
Which popular attractions are close to Norfolk Mansion Saigon?
Nearby attractions include Veritas Bespoke (0.3 km), Ho Chi Minh City's Book Street (0.4 km), and Vincom Center (0.4 km).
What are some of the property amenities at Norfolk Mansion Saigon?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Norfolk Mansion Saigon?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Norfolk Mansion Saigon?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Norfolk Mansion Saigon?
Yes, free parking, a parking garage, and paid public parking nearby are available to guests.
What are some restaurants close to Norfolk Mansion Saigon?
Conveniently located restaurants include Le Corto Restaurant, Dalcheeni HCMC, and Benaras Indian Bistro.
Are there opportunities to exercise at Norfolk Mansion Saigon?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Norfolk Mansion Saigon have airport transportation?
Yes, Norfolk Mansion Saigon offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Norfolk Mansion Saigon?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Norfolk Mansion Saigon?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Norfolk Mansion Saigon offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.