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58 Hang Dao Street Hoan Kiem District, Hanoi Vietnam
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About

#36 of 1,327 hotels in Hanoi
Location
Cleanliness
Service
Value
In a great hotel, different things make different properties outstanding. Although Hanoi has a range of hotels to stay, choosing the great hotel that values your money is not an easy task. Serenade – our hotel will be your ideal choice during your time staying in Hanoi. The reason why we can confident like this because we operate our hotel based on three simple criteria: “comfort, courtesy and cleanliness”, which is shown clearly through our service. Our hotel is proud to be one of the best stylist and charming luxury boutique hotels in Hanoi Old Quarter. With the eight handsome stories of building, it has total 45 graceful and tastefully decorated rooms and surely will give you have comfortable feelings. Ideally situated along the Old Quarter Street, from the hotel it just takes you a few minutes walk or drive to restaurants, commercial centre and souvenir shops - everything from the genuine old-time general stores to the sleekest of modern shopping complexes to the unique boutiques and specialty traditional Vietnamese souvenirs. The Serenade is skillfully designed and by far is the finest choice of accommodation for visitors, especially those who wish to be pampered during their holiday and want to have strange feelings - away from home – as the main purpose when you travel. Serenade, in short, appeals to a wide range of tastes and offers everyone some of the real joys through small touches. You can explore the paradise on ground by being the guest of a splendid room, or being "fishman" in a charming bathroom, trying out at a unique restaurant, and enjoy good quality sauna, massage service. All will delight your holiday during your stay here.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Spa
24-hour security
Concierge
24-hour check-in
Express check-in / check-out
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Taxi service
Couples massage
Foot massage
Full body massage
Head massage
Currency exchange
Non-smoking hotel
Doorperson
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
Vietnamese
2833Reviews25Q+A100Room tips
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Karen Williams wrote a review Jan 2021
2 contributions4 helpful votes
We had a great stay at Silverland Yen Hotel. The room was very clean and spacious and the rooftop pool/bar was a great place to relax after a busy day exploring Ho Chi Minh's District 1. Breakfast was good and the complimentary afternoon tea was a really nice touch. Staff were all excellent and really helpful. This hotel is very well located with Ben Thanh Market at the end of the street and central Notre Dame Cathedral area around 5-10 minute walk. Highly recommend.
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Date of stay: June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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EasyBob wrote a review Apr 2020
England221 contributions125 helpful votes
This hotel couldn't be situated in a better location! It is a quaint little boutique hotel located in the old French Quarter. Everything is within walking distance. The lake, Train Street, Beer Street, lots of restaurants, tourist places, you name it. All the hustle bustle of Hanoi as soon as you step out of the front door. And inside, peace and quiet, lovely hotel staff, very friendly always greeting you with a smile. Breakfast is included, and very good too. The rooms may not have outside facing windows, but they were clean and comfy. We did not have any complaints. From all the hotels we stayed in during our tour, this one was the best!
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Date of stay: February 2020
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Keshvi wrote a review Mar 2020
London, United Kingdom1 contribution2 helpful votes
I had a wonderful stay at the OSH in Hanoi. I was staying by myself, and the hotel staff took great care of me (particularly Sarah) - giving me tips for avoiding pickpockets, helping me to cross the road to a taxi and even packing me a snack when I had to leave early to catch my flight and miss breakfast. I would thoroughly recommend staying here.
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Date of stay: September 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Chicagofoody wrote a review Mar 2020
Savannah, Georgia6 contributions14 helpful votes
Oriental Hotel, Spa & Suites in the Old Quarter was a fabulous find! From the moment you walk through the door the customer service is top notch! The staff is welcoming, accommodating and English speaking. The free breakfast buffet and to order is all you need to make it through your day exploring the sights and sounds of Hanoi. I used the spa for a 90 min. hot stone massage. The spa was clean and the service beyond my expectations. A definite “must do” if time permits! Service, location, get my 5 star rating!
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Date of stay: March 2020
Value
Service
Sleep Quality
Room Tip: All floors and rooms away from the front of the hotel which would be overlooking the night market...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Zarsy wrote a review Mar 2020
Coolangatta, Australia8 contributions18 helpful votes
This hotel is a must. The location is PERFECT, bars/restaurant/ tourist activity all within a short walk. Everything you need is right here. I could not fault the staff of this hotel who go above and beyond to ensure you have the perfect stay. I recommend spending the little extra and getting a room with a window as I stayed in both of the room types and the window option is massive with the biggest king bed I have ever seen. Words can not describe the staff of this hotel, Thomas the hotel manager is a true asset and his team follow suit. No task is too big for them and they will do everything in their power to ensure you have a wonderful time in Vietnam. The hotel is tall and small but so are all the buildings in that area. The rooms are very clean and nice and I would recommend this hotel to anyone I know. I loved this hotel so much I stayed 3 different times on my tour of Vietnam. Thank you to Thomas and all the team for everything they did for us and our wonderful stay in your hotel. I will remember your kindness always.
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Date of stay: March 2020
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Jake H wrote a review Mar 2020
Missoula, Montana4 contributions5 helpful votes
This hotel is in a fabulous location to see Hanoi! The hotel is a real gem with an exceptional staff! The manager Thomas was amazing at making our stay as enjoyable as possible! The breakfast was fantastic as well. I highly recommend this hotel!
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Jlanger wrote a review Mar 2020
5 contributions6 helpful votes
The location in the old quarter was a short walking distance to many excellent shops, restaurants, and shopping sites. The rooms were clean, and the inclusive breakfast in the morning was excellent. More importantly, the staff was incredible. They went above and beyond to provide excellent service from greeting me by name whenever I walked through the door or ensuring that my transportation/tours all were in order
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Date of stay: February 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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WanderingOAP wrote a review Feb 2020
Bromley, United Kingdom63 contributions53 helpful votes
Stayed here as part of our Tui southeast asia essentials tour. 2 nights then one night in Halong Bag before returning foe one final night. Reception staff and manager were excellent, all spoke good English and always greeted you with a smile. It's a very narrow hotel between other similar buildings only one room and a corridor wide so no outside windows in the rooms. However the rooms are well appointed with good A/C, tea and coffee making, free bottled water and a minibar as well a hair drier, TV and the usual complementary toiletries.My only criticism is the rooms could do with a few draws and bedside tables. Breakfast was excellent with eggs,burgers and various other things cooked to order. Cereals, yogurts, fruit and various hot asian dishes were also available as well as bacon etc. the waitresses were very efficient and again had a good grasp of English. The hotel itself is well placed if you want to sample Hanoi shops, street food, restaurants and about 100metres from the beautiful Hoan Kiem lake where you can visit the temple on the island and the water puppet theatre. The hotel looked after our cases while we were away for the one night on a boat in Halong Bay. A very well run clean hotel in an excellent position which I would recommend.
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Date of stay: February 2020
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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simoncc2017 wrote a review Feb 2020
London, United Kingdom10 contributions9 helpful votes
1st time in Hanoi and one can find the fast pace and busy streets a bit nerve wracking, took a while to adapt, Hotel is situated in a good location, did have to change rooms the first night, not anything to do with the Hotel and totally out of their control, although they acted so promptly, Staff here are amazing, some of the most friendly we have ever encountered and we have travelled. Totally recomend.
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Date of stay: February 2020
Rooms
Location
Service
Room Tip: May want to take a room at the back of the Hotel, front can sometimes be noisy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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kaychris wrote a review Feb 2020
Brighton, Colorado317 contributions66 helpful votes
+1
We have stayed in 5 hotels in the last week and a half, and this one still stands out about the rest! I have never experienced such amazing service at a hotel in my life! The manager ( I believe his name was Thomas) gave us the warmest welcome! The breakfast was outstanding, the location was perfect, they even gave us a small bottle of wine, a miniature cake and decorated our room for special occasion. From the welcome drink, to walking us to our transport to the cruise, it was top to bottom the best service we have had! Thank you for your hospitality!! We wouldn’t think of staying anywhere else and it was one of the least expensive hotels we booked!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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PRICE RANGE
$60 - $82 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
serenade hotel hanoi
FORMERLY KNOWN AS
Serenade Hotel
LOCATION
VietnamHanoi
NUMBER OF ROOMS
48
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Frequently Asked Questions about Oriental Suites Hotel & Spa
Which popular attractions are close to Oriental Suites Hotel & Spa?
Nearby attractions include Old Quarter (0.4 km), Lake of the Restored Sword (Hoan Kiem Lake) (0.5 km), and Thang Long Water Puppet (0.3 km).
What are some of the property amenities at Oriental Suites Hotel & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Oriental Suites Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Oriental Suites Hotel & Spa?
Conveniently located restaurants include Skyline Hanoi, Hong Hoai's Restaurant, and Hoang Cuisine.
Does Oriental Suites Hotel & Spa have airport transportation?
Yes, Oriental Suites Hotel & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Oriental Suites Hotel & Spa located near the city centre?
Yes, it is 0.1 km away from the centre of Hanoi.
Are any cleaning services offered at Oriental Suites Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Oriental Suites Hotel & Spa?
Many travellers enjoy visiting Temple of Literature & National University (1.8 km), Hoa Lo Prison (1.0 km), and Imperial Citadel of Thang Long (1.1 km).
Is Oriental Suites Hotel & Spa accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.