We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Oriental Suites Hotel & Spa

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Oriental Suites Hotel & Spa
Oriental Suites Hotel & Spa
Panoramas (6)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,349 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,155: English reviews
London, United Kingdom
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed yesterday NEW via mobile

This hotel is located right in the heart of the old town, you can walk to everything in the old town from here. Additionally the night market is right outside their front door. The staff are very welcoming and I enjoyed my short stay. My room did not have a window, which was slightly odd. We were pre-warned when we... More 

Helpful?
Thank FBIT
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

We are a couple that stayed for 4 nights in the hotel. The hotel itself is located in a great location within the old town. The room was fabulous and breakfast included everything we needed. But the real reason why we recommend to stop your searches immediately and choose this hotel it's the amazing & unique staff. In all our... More 

Helpful?
Thank Ran G
Level Contributor
74 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 days ago NEW via mobile

If u r ever in Hanoi for a vacation, this boutique hotel located right at the old quarters of Hanoi is a no option for your accommodation. Reasonable priced n shopping n eating right at your door steps or within short walking distance to most touristy spots. The staff are simply excellent n polite. It will be my hotel for... More 

Helpful?
1 Thank David T
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW via mobile

My husband and I recently stayed in Oriental Suite for 5 nights. We had a really wonderful time. Firstly, the location is excellent that you can just walk to various tourist spots e.g. Just few steps from hoan Kiem Lake and Night market and you even feel safe walking even at night. Secondly their breakfast was really good. I got... More 

Helpful?
Thank Pamela B
Nashville, Tennessee
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW

My wife and I not only stayed in the hotel but booked a multi-day, multi-city tour through them. We arrived at the airport and a driver was waiting to take us. The manager Jimmy met us at the hotel and explained the tour package as well as sights around town. The rooms weren't a 5-star luxury hotel quality, but were... More 

Helpful?
Thank DavidH0523
Alleroed
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 days ago NEW

Just spent two nights at this wonderful boutique-like hotel in old quarters. The hotel has IDEAL location, has the most friendly staff ever, always helpful, have GREAT on-site restaurant with high quality food at more than fair prices - would not hesitate to use it for my next stay :-) On the cons side, well given the building structure of... More 

Helpful?
1 Thank Michael N
A TripAdvisor Member
Reviewed 3 days ago NEW via mobile

The hotel and staff were fantastic! The location puts you right in the centre of it all and within good walking distance of all the sights. From the moment we arrived in the cab straight from the airport everything was looked after by the hotel staff (they even tracked down a hat I lost on a bus from Ha Long... More 

Helpful?
Thank A TripAdvisor Member
Long Beach, California
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 days ago NEW

My girlfriend and I stayed here in November 2016 for a total of three nights. The hotel arranged for us to be picked up at the airport which was great since we had been traveling for 20 hours. Upon arrival to the hotel the manager (Ann I believe) sat with us and showed us a map of the area and... More 

Helpful?
Thank ericg68
Cooper City, Florida
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 days ago NEW

The room might be a bit small, but clean and the shower is good. Jimmy and his team could not be more accommodating. They made sure we had maps, knew where to go, what to see and how to get there. everyone had a smile and kind words as we went in and out. We departed early, before breakfast opened... More 

Helpful?
Thank garasr
Sugar Land, Texas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW

The only con was the size of the room. It was a bit small but it still very comfortable. The hotel location, breakfast buffet and staff are so worth it. The manager even gave us a thank you gift was I thought was just the icing on the great. Will definitely recommend, especially for couples or solo travelers.

Helpful?
Thank Nuella01

642 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (406)
Viewed
Room/Suite (87)
Viewed
Dining (41)
Viewed
View from Room (8)
Viewed
Hotel & Grounds (55)
Viewed
Bathroom (28)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (186)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (198)
Viewed
Amenities (10)
Viewed
Deluxe Room (36)
Viewed
Junior Suite (41)
Viewed
Junior Suite with Balcony (47)
Viewed
Dining (11)
Viewed
Superior Room (37)
Viewed
The Hotel (16)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (38)
Viewed
Hotel & Grounds (7)
Viewed
Dining (8)
Viewed
Room/Suite (12)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hanoi hotels
0.6 km away
Hanoi La Siesta Hotel Trendy
0.3 km away
Hanoi La Siesta Hotel & Spa
0.2 km away
Golden Sun Suites Hotel
Show Prices
Show Prices
Show Prices
0.2 km away
Oriental Central Hotel
0.5 km away
Hanoi Emerald Waters Hotel & Spa
0.2 km away
Essence Palace Hotel
Essence Palace Hotel
#13 of 573 in Hanoi
769 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Concierge
Official Description (provided by the hotel)
In a great hotel, different things make different properties outstanding. Although Hanoi has a range of hotels to stay, choosing the great hotel that values your money is not an easy task. Serenade – our hotel will be your ideal choice during your time staying in Hanoi. The reason why we can confident like this because we operate our hotel based on three simple criteria: “comfort, courtesy and cleanliness”, which is shown clearly through our service. Our hotel is proud to be one of the best stylist and charming luxury boutique hotels in Hanoi Old Quarter. With the eight handsome stories of building, it has total 45 graceful and tastefully decorated rooms and surely will give you have comfortable feelings. Ideally situated along the Old Quarter Street, from the hotel it just takes you a few minutes walk or drive to restaurants, commercial centre and souvenir shops - everything from the genuine old-time general stores to the sleekest of modern shopping complexes to the unique boutiques and specialty traditional Vietnamese souvenirs. The Serenade is skillfully designed and by far is the finest choice of accommodation for visitors, especially those who wish to be pampered during their holiday and want to have strange feelings - away from home – as the main purpose when you travel. Serenade, in short, appeals to a wide range of tastes and offers everyone some of the real joys through small touches. You can explore the paradise on ground by being the guest of a splendid room, or being "fishman" in a charming bathroom, trying out at a unique restaurant, and enjoy good quality sauna, massage service. All will delight your holiday during your stay here. ... more   less 

Additional Information about Oriental Suites Hotel & Spa

Address: 58 Hang Dao Street | Hoan Kiem District, Hanoi 00844, Vietnam (Formerly Serenade Hotel)
Region: Vietnam > Hanoi
Price Range: ₹ 4,023 - ₹ 8,250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oriental Suites Hotel & Spa 4*
Number of rooms: 48
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Ctrip TA, Agoda, Priceline, Odigeo, Travelocity and Asiatravel.com Holdings so you can book your Oriental Suites Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Serenade Hotel Hanoi
Hotel Style:
#3 Business Hotel in Hanoi
#4 Romantic Hotel in Hanoi
#6 Luxury Hotel in Hanoi
#7 Family Hotel in Hanoi
#7 Spa Hotel in Hanoi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Oriental Suites Hotel & Spa staff and other travellers.
13 questions
Ask a question

See all questions (13)

Questions? Get answers from Oriental Suites Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We're heavy sleepers so it wasn't a problem, but I could see some that need absolute quiet not being right on the street”
 of 5 bubbles DavidH0523, 1 Dec 2016 | Read review
“I got a deluxe double room and it was quite compact but still comfortable.”
 of 5 bubbles Nuella01, 28 Nov 2016 | Read review
“A city view room can be noisy as there is a night market directly outside every weekend”
 of 5 bubbles danielhuang, 27 Nov 2016 | Read review
“Splurge (but not by much) and go for the junior suite or higher.”
 of 5 bubbles Sinjin99, 26 Nov 2016 | Read review
“Book a suite if you can”
 of 5 bubbles davidhM929DS, 22 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay