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    InterContinental Hanoi Westlake

    5 Tu Hoa street | Tay Ho District, Hanoi 10000, Vietnam
    011 91 124 455 1263
    Hotel website
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    3/12/2017 4/12/2017
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    Savings alert: 17% below average rate

    The price you found is 17% lower than this hotel's average rate of US$ 173/night.

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    US$ 157
    US$ 143
    SAVE US$ 14
    US$ 157
    US$ 143
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    US$ 157
    US$ 144
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    Traveller (2292)
    Room & Suite (611)
    Dining (273)
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    Overview
    • Excellent58%
    • Very good31%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “sunset bar” (244 reviews)
    “main building” (126 reviews)
    “west lake” (187 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from InterContinental Hanoi Westlake
    Special Offer: Save up to 30% off
    Hotel deals
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (2,354)
    There are newer reviews for InterContinental Hanoi Westlake
    See the most recent reviews
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    561 - 565 of 1,765 reviews

    Reviewed 8 December 2015 via mobile

    The hotel it's located on the Westlake the biggest lake of Hanoi.Most of the rooms are over the water which makes this hotel different and charming.The area it's very quite and you can relax here like on a beach resort even if you are in...More

    Thank Adina123
    Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded 10 December 2015

    Dear Adina123 , Thank you for staying with us in InterContinental Hanoi Westlake. I am delighted to read that you enjoyed the food and services; we aim to give you the best! Thank you for your comments and I look forward for your return in...More

    Reviewed 8 December 2015

    I am addicted to sunsets. Wherever I live or travel I look for the accommodation with a sunset opportunity. Hanoi Intercontinental West Lake offers this superb opportunity of a serene evening calmness in the middle of the 80 million country capital. This motivates me strongly...More

    Thank Bogdan L
    Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded 10 December 2015

    Dear Bogdan L , Thank you for great comment for InterContinental Hanoi Westlake. It is a pleasure to have you staying with us. I am very happy to know that you have memorable experience at our hotel. We set high standards to ourselves as we...More

    Reviewed 7 December 2015 via mobile

    We booked the room for just one nite here. All the service here is good but cold. Our room is beside the Westlake so we can see the hole lake view. Sounds very good but the room is not very clean. So many big spiderweb...More

    Thank Hugo C
    Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded 10 December 2015

    Dear Hugo C , Thank you for the feedback from your recent stay with us. Your comments are taken on board and have been fed back to the operations team to make sure it will not happen again. Rest assured we take your comments seriously...More

    Reviewed 5 December 2015 via mobile

    We stayed for 2 nights in December. Our room was spacious and well appointed. It also came with a balcony of a decent size(large enough for table and chairs)and had a great view over the lake and city. The service wad efficient and personalised. I...More

    Thank KerryR290
    Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded 10 December 2015

    Dear Kerry R , Thank you for your feedback from your recent stay with us. As the hotel was built on the West Lake, we create a “resort” life in the city for our guests to enjoy the beautiful and the peaceful of the place....More

    Reviewed 30 November 2015

    Nice hotel with good facilities; nice pool, gym, outside bar and Italian restaurant. Stayed right on the lake in one of the rooms on stilts. Great views, but plagued by insects, including small lizards and even one cockroach. Also, it's fairly close to the airport,...More

    Thank TDYorks
    Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded 2 December 2015

    Dear TDYorks , Thank you for choosing our hotel during your recent stay in Hanoi. I am happy that you enjoy our pool, our gym, our restaurant and the bar. Regarding your comments about the cockroach, I am very sorry for the inconvenience. Your feedback...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$ 137 - US$ 294 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Business Hotel in Hanoi
    • #15 Luxury Hotel in Hanoi
    • #27 Family Hotel in Hanoi
    • #36 Romantic Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 318
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Agoda, Ctrip TA, Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Hotwire, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your InterContinental Hanoi Westlake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    • Also Known As
    • Intercontinental Hanoi Westlake Hotel Hanoi
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    Traveller (2292)
    Room & Suite (611)
    Dining (273)
    Pool & Beach (87)
    Hotel & Grounds (1568)
    Bathroom (86)
    Family and Play Areas (23)
    Business Centre & Event Rooms (16)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    162RV_Traveler
    13 November 2017|
    Answer
    Response from johndavewarren | Reviewed this property |
    Yes
    0
    Votes
    U699VDjamesm
    11 November 2017|
    AnswerShow all 8 answers
    Response from Ana A | Reviewed this property |
    Yes, there was. And some fruit and sweets too, upon arrival
    1
    Vote
    roland540
    16 October 2017|
    Answer
    Response from Justin W | Reviewed this property |
    They are two different sections of the city. The French Quarter is more of a luxury tourist spot where all the best hotels, shops and restaurants are located. This was the domain of the French during colonization. Now it is... More
    2
    Votes
    Room Tips
    "Rooms on the water are nice."
    Read review
    "Choose rooms facing the lake which is more quiet"
    Read review
    "Upgrade to their water pavilion. Trust me, your stay would be a lot more special."
    Read review
    "Overwater panoramic view"
    Read review
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