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24/12/2017 25/12/2017
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    InterContinental Hanoi Westlake

    5 Tu Hoa street | Tay Ho District, Hanoi 10000, Vietnam
    011 91 124 455 1263
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    24/12/2017 25/12/2017
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     15 people are viewing this hotel
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    US$ 163
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    Traveller (2308)
    Room & Suite (614)
    Dining (274)
    Overview
    • Excellent58%
    • Very good31%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “sunset bar” (245 reviews)
    “main building” (126 reviews)
    “west lake” (188 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (2,379)
    There are newer reviews for InterContinental Hanoi Westlake
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    21 - 25 of 1,779 reviews

    Reviewed 29 October 2017

    The hotel is about 30 minutes away from the Noi Bai International Airport. Opted for the airport transfer service by the hotel and was received at the arrival doors after baggage collection. The vehicle was luxurious and comfortable for the short ride. Upon reaching the...More

    Thank ASK84
    Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 4 weeks ago

    Dear ASK84, I am very glad to know that InterContinental Hanoi Westlake made an enjoyable and memorable part of your experience in Hanoi. We always aim to offer the best assistance whenever our guests are in need. Thank you very much for your comment and...More

    Reviewed 26 October 2017 via mobile

    Very nice hotel with good restaurant and excellent Sunset Bar. Staff very attentive and rooms clean and quiet. Right on West Lake with good city views if it’s not too smoggy but about 10-15 minutes by cab to downtown. Next time will stay closer to...More

    Thank Scot A
    Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 27 October 2017

    Dear Scto A, Thank you for choosing InterContinental Hanoi Westlake. It is always a delight to know that our hotel has made an enjoyable and memorable part of your experience in Hanoi. We are very much looking forward to welcoming you back in the near...More

    Reviewed 26 October 2017

    Our stay at the intercontinental in Hanoi has been a delight. Beautiful rooms with great views over the lake. The staff are ever so pleasant and eager to assist with anything you may require. We had a problem with a noisy neighbour that security attended...More

    Thank Bill K
    Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 27 October 2017

    Dear Bil K, I am very glad to know that our team made an enjoyable and memorable part of your experience in Hanoi. I hope to welcome you back to InterContinental Hanoi Westlake soon. Kind regards, Trang Nguyen PA to General Manager

    Reviewed 23 October 2017

    I have been lucky enough to stay in a number of very nice hotels around the world but have to say this is up there with the best. My room was out over the water and looked straight across the lake. I won’t bore you...More

    Thank Alhowt
    Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 24 October 2017

    Dear Alhowt, Thank you for your fantastic review. It is a great pleasure to have you staying with us. At InterContinental, we pride ourselves not only with unique location over the water of Westlake which bringing resort feels to guests but our customized service also....More

    Reviewed 18 October 2017

    The best staff service, most comfortable beds and pillows, great food, great view, great location, the best room I ever had. Hmmm, what else could I ask for? I've stayed at IC's in different locations in SEA and so far, InterCon Westlake Hanoi is currently...More

    2  Thank JtagTripAd
    Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 24 October 2017

    Dear JtagTripAd, Thank you for your feedback from your recent stay with us. It is glad to know that you enjoy our room, our location, the food and that the staff is looked after you. We value all feedbacks from our guests since they are...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$ 131 - US$ 264 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Business Hotel in Hanoi
    • #17 Luxury Hotel in Hanoi
    • #27 Family Hotel in Hanoi
    • #36 Romantic Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 318
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, IHG, Ctrip TA, Booking.com, Expedia, Agoda, Hotels.com, Orbitz, Hotwire, Travelocity and HotelQuickly so you can book your InterContinental Hanoi Westlake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    • Also Known As
    • Intercontinental Hanoi Westlake Hotel Hanoi
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    Traveller (2308)
    Room & Suite (614)
    Dining (274)
    Pool & Beach (87)
    Hotel & Grounds (1580)
    Bathroom (86)
    Family and Play Areas (23)
    Business Centre & Event Rooms (16)
    Nearby
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    Ask a question
    Questions & Answers
    162RV_Traveler
    13 November 2017|
    Answer
    Response from johndavewarren | Reviewed this property |
    Yes
    0
    Votes
    U699VDjamesm
    11 November 2017|
    AnswerShow all 9 answers
    Response from Ana A | Reviewed this property |
    Yes, there was. And some fruit and sweets too, upon arrival
    1
    Vote
    roland540
    16 October 2017|
    Answer
    Response from Justin W | Reviewed this property |
    They are two different sections of the city. The French Quarter is more of a luxury tourist spot where all the best hotels, shops and restaurants are located. This was the domain of the French during colonization. Now it is... More
    2
    Votes
    Room Tips
    "Westalke offers 2 type of rooms : in the main building or rooms in houses on the water ."
    Read review
    "If you get a room on the water ask that you actually get a view as most don't."
    Read review
    "Room with lake view"
    Read review
    "recommend club lounge service. Really worth it."
    Read review
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