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InterContinental Hanoi Westlake

Traveller (2627)
Room & Suite (756)
Dining (324)
Hotel website
5 Tu Hoa street Tay Ho District, Hanoi 10000 Vietnam See on map
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
5 Star accommodation
Additional information
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Offers from InterContinental Hanoi Westlake
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Reviews (2,602)
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All reviews sunset bar main building west lake saigon restaurant cafe du lac the club lounge lake view pillow menu old quarter beautiful hotel a short taxi ride breakfast buffet the hustle and bustle five star hotel upgraded to a suite rooms are large busy city
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1 - 5 of 1,937 reviews
Reviewed today via mobile

Lovely setting, great breakfast and cheerful staff. Food on club floor was not great - and nothing stood out on this trip negative or positive. We did get in trouble for wearing sandals to the club floor despite just popping in to pick up a...More

Thank Danielle W
Hotel's Favourite
Reviewed 9 September 2018

We stayed at the Westlake for 2 nights when we first arrived in Hanoi, and again when we returned from Halong Bay. And I can thoroughly recommend it. The staff were absolutely amazing, and the hotel is excellent with a great position on/over the Lake....More

Thank Max98
Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 10 September 2018

Dear Max98m, Thank you for your comments from your recent stay at InterContinental Hanoi Westlake. I am very happy that you enjoyed stay with us and our team can make your great experience. Your compliment about our staff is really encouraging us very much. I...More

Reviewed 2 days ago via mobile

I love this hotel, room conditions are good, helpful & charming staff, especially the view (to the lake) at breakfast restaurent is relaxing. The only thing I dislike is the hotel's location: quite far to airport, and also far to the center of city -...More

Thank HungAn-NGUYEN
Reviewed 6 days ago

My 9 year old son has a life threatening peanut allergy and we had the most wonderful, attentive care from all the staff at this hotel during our week's stay. As soon as we checked in we met the Food & B Manager who reassured...More

Thank lozzafoel
Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 5 days ago

Dear lozzafoel, Thank you so much for your wonderful review. Your comments really encourage me and my team. At InterContinental Hanoi Westlake we take the safety of our guests seriously. I am very proud that my team has your family stay fabulous by our excellent...More

Reviewed 1 week ago via mobile

Most of the staff were kind. This hotel has good facilities! Especially the pool and gym, room service and massage! The sunset bar is also good! A glass of beer drinking as a picture of a surprising sunset! Water-play with picturesque scenery! All of these...More

Thank Sunshine825683
Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 1 week ago

Dear Hr J, Thank you for choosing InterContinental Hanoi Westlake. It is always a delight to know that our hotel has made an enjoyable and memorable part of your experience in Hanoi. We are very much looking forward to welcoming you back in the near...More

View more reviews

The new InterContinental Westlake Hanoi overlooks the 800-year-old Golden Lotus Pagoda on Hanoi's largest lake. It is the only hotel in Vietnam to be featured on Condé Nast Traveler s 2008 Hot List, garnering the honour for a sublime waterfront locale. The historic city centre is within a 10-minute ride, as is a wide range of shopping and cultural venues. The hotel is just 40 minutes by taxi from Noi Bai International Airport.

Hotel Amenities
Hotel class
Awards & Recognition
Certificate of Excellence
Contact Information
Hotel website
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
US$ 148 - US$ 277 (Based on Average Rates for a Standard Room)
Also Known As
intercontinental hanoi westlake hotel hanoi
Traveller (2,627)
Room & Suite (756)
Dining (324)
Pool & Beach (104)
Amenities (52)
Family and Play Areas (24)
Business Centre & Event Rooms (16)
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Questions & Answers
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Walter E
1 October 2018|
AnswerShow all 2 answers
Response from sue m | Reviewed this property |
If you contact the hotel I am sure they would be able to assist you. Hope this helps.
17 March 2018|
AnswerShow all 4 answers
Response from G_HotelManager_ICH | Property representative |
Hi, We have travel desk office behind hotel lobby. We always encourage our guests to book in advance to make sure we can arrange a trip that fits your schedule. I try to give you the email address of our travel desk by... More
17 February 2018|
AnswerShow all 4 answers
Response from roland540 | Reviewed this property |
I believe your wife should be able to enjoy your elite status with IHG..this hotel is flexible to its members, try booking direct through IHG website. And enquire your request through email with your booking reference, you... More
Room Tips
"the interconnecting rooms overlooking the lake are wonderful"
1 week ago
Read review
"any view of the downtown waterfront, try to time it with a full moon, amazing"
2 weeks ago
Read review
"Over Water Pavilion"
4 weeks ago
Read review
"Lovely rooms on the water"
8 Sep 2018
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