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Hanoi L'Heritage Hotel

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1 room 2 adults 0 children
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283 Reviews from our TripAdvisor Community

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There are newer reviews for Hanoi L'Heritage Hotel
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Showing 224: English reviews
Kolkata, India
Reviewed 5 December 2016 via mobile

Simply wow. The room, the services. They are one of the best. Highly recommend for everyone. If you are going for a business trip, it will be the best option for you. And last but not the least, management was so excellent that you feel your second home.

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1Thank officialun
Reviewed 5 December 2016

Excellent hotel I ever see in my life.I stayed here for 3 days with my family and I felt like I am at my own home.Manager and staff behavior were very friendly.They are very much helpful.Room was so cleaned and service i must say just excellent.Next time surely if i go there i must stay in this hotel only. I...

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1Thank Dontu b
A TripAdvisor Member
Level Contributor
3 reviews
2 helpful votes
Reviewed 4 December 2016 via mobile

We spent two nights at this hotel and must say that we are pleased with our decision. We are a family of three and had requested for triple occupancy room. We were surprised to receive two connected separate rooms which were much more than comfortable. Clean and decent sized rooms with excellent and cooperative staff made it a good experience....

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1Thank A TripAdvisor Member
London
Reviewed 4 December 2016

While on the first glance the room looks spacious there were a few unpleasant surprises. The price was good for a one night stay but the AC unit was exceptionally loud at night which kept me awake. There was also mould on the bed runner which I was not happy with. Fortunately the hotel gave me some money back but...

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Thank Sophiebb2
Reviewed 30 November 2016 via mobile

This place was exceptional in its helpfulness to organise our time. Also they managed to look at the passports and noticed our daughters birthday in 2 days, giving her flowers and cake. ( no cost to us). City sight seeing with Antonio, great value and he was really informative and just plain nice and proudly Vietnamese. So nice to get...

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1Thank Lisa S
exuma
Reviewed 29 November 2016

Well located and excellent staff to help with any requirements..Particularly Annie and Hannah in Reception who dealt with our many questions and provided invaluable help. Room on 5th floor was spacious and Wifi very good.

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1Thank bahamasbliss
Vancouver, Canada
Reviewed 29 November 2016

We stayed here for a couple of nights prior to our departure to Ho Chi Minh City. The property met expectations especially because of the nicely updated bathroom, the clean room with good linens, good breakfast with a nice variety on offer, and helpful staff. One of the concierges helped us arrange a day trip to Bai Dinh, which included...

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1Thank mundabella
London
Reviewed 19 November 2016

We booked one of the suites as a treat for the last two days of our honeymoon. Unfortunately we could not have been more disappointed. Firstly the staff. We stayed in a number of hotels during our travels across Vietnam and were spoilt with such fantastic service. Unfortunately this was the most underwhelming welcome we had. During breakfast a member...

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Thank TayMcKay
Bergen op Zoom, The Netherlands
Reviewed 19 November 2016 via mobile

We stayed 4 nights. The staff is very friendly and helpful Prior to arrival booked Halong Bay tour for good price with the hotel Rooms were clean, breakfast was ok They arranged excellent food tour for us, helped with arranging train transportation On return of our cruise we could have shower before going on night train

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Thank NL_DINKS
Romsey, United Kingdom
Reviewed 17 November 2016 via mobile

The staff were truely exceptional. Nothing was too much trouble. Every time we came back to the hotel we were greeted by delightful, helpful, smiling members of staff. We arranged a number of activities through the hotel that were all very well coordinated. Every detail was planned, making life very easy for us. The hotel is well situated to make...

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Thank craigden19

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Laundry Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Room Service
Official Description (provided by the hotel)
L'Heritage Hotel belongs to Hanoi Legacy Hotel Group Located on a charming ancient street in Hanoi’s historic Old Quarter, the newly opened HANOI L'HERITAGE Hotel offers a panoramic view of ancient streets with luxurious and stylish design in 55 rooms widely ranging from Superior, Deluxe to Suite. ... more   less 

Additional Information about Hanoi L'Heritage Hotel

Address: 39A Hang Ga, Hoan Kiem, Ha Noi | Hoan Kiem District, Hanoi 0084, Vietnam
Region: Vietnam > Hanoi
Price Range: ₹ 2,519 - ₹ 17,427 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hanoi L'Heritage Hotel 4*
Number of rooms: 55
Reservation Options:
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Hotel Style:
#48 Luxury Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi L'Heritage Hotel staff and other travellers.
2 questions
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27 days ago
London, United Kingdom
6 months ago

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Questions? Get answers from Hanoi L'Heritage Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room towards the back as they are quieter”
 of 5 bubbles charlottar2017, 9 Jan 2017 | Read review
“There is conducive enviroment to stay”
 of 5 bubbles ngaufrancis, 16 Dec 2016 | Read review
“Quite, cosy and Good for kids.”
 of 5 bubbles , 6 Dec 2016 | Read review
“corner suite is good”
 of 5 bubbles , 4 Dec 2016 | Read review
“Make sure to ask for a quiet room away from external AC units”
  • Inside the bedroom
 of 5 bubbles Sophiebb2, 3 Dec 2016 | Read review
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