We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Icon 36 Hotel

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Icon 36 Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

408 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 311: English reviews
Charleston, South Carolina
Reviewed 1 week ago NEWvia mobile

Our stay with ICON 36 hotel left a lot to be desired. While the hotel staff was very attentive and professional, the room itself was terrible. We stayed in room 403 and it was the worst hotel bed I have ever slept on. It was just a boxspring with a sheet over it. There was absolutely no padding or cushion...

 Report
Helpful?
1Thank Alise B
Reviewed 1 week ago via mobile

Comfortabele nice hotel with clean rooms and good beds. Good price quality rate. Breakfast is pretty sober but good enough. And most of all a very, very kind staff that helps you with everything, from planning and booking trips to opening suit case locks who refuse 😢. Hotel is well located at the border of the old city. We can...

 Report
Helpful?
Thank Joes M
Reviewed 2 weeks ago

As we were traveling on motor bikes, with my son, across the country, we never reserved any hotel in advance. Walking down the street we thought that this hotel didn't look bad so we went in. Great staff. Smily, charming, enough to make you stay there. So we did. Very, very close to everything you need. Right in the heart...

 Report
Helpful?
Thank Gerard S
Dublin, Ireland
Reviewed 3 weeks ago

Think this was down as a 3 star but far from it. Not surprised though as we were on a budget. Staff were great, friendly and helpful. Rooms were clean and so was bed linen and bathroom. They are small and most have no windows at all. A bit of a shock when we arrived but got over it as...

 Report
Helpful?
1Thank Joseph C
Reviewed 3 weeks ago via mobile

1.The staffs are really nice!!! They replied my Email very soon. Their English are good. 2. The decorations are good. 3. The room is so so. 4. Location is great. 5. Although it is along the street, I think it was not noisy compared with other streets nearby. Overall, I would recommend it if you want to stay in old...

 Report
Helpful?
Thank Sunny S
Viladamat, Spain
Reviewed 2 January 2017

We booked a family suite in Icon 36 because we had 2 large pieces of luggage. But the management decided to move us to the Icon 36 Residence, their sister hotel around the corner without telling us. This hotel is much older and dirtier, and, more importantly, smaller, and the room we were given was totally filled with the 2...

 Report
Helpful?
1Thank Macià F
Perth, Australia
Reviewed 2 January 2017 via mobile

Enjoyed our stay here, the rooms are clean and well presented, the staff are super helpful, the location is great and the price provides for good value. Cons are average wifi, the breakfast and the lack of water pressure in the shower.

 Report
Helpful?
Thank Adwebster76
County Dublin, Ireland
Reviewed 30 December 2016 via mobile

The three stars is in no way a reflection of the service and staff at Icon 36 Hotel. That is five stars! The cleanliness and general look of the hotel could be better. The room was clean, but smelled musty and of mildew. The bathroom floor was a little gritty and well. I had thought I had requested a room...

 Report
Helpful?
1Thank Lorraine S
Seattle, Washington
Reviewed 29 December 2016

I had just finished some work time in Thailand. I had never been to Vietnam, so I went ahead, got a visa and booked an entire month at Icon 36. The reviews looked good. What I found was a great hotel -- maybe even the best in the Old Quarter. I like the hotel so much that I stayed a...

 Report
Helpful?
1Thank Mike W
San Francisco, California
Reviewed 28 December 2016

We selected to stay at Icon 36 because we also stayed at a hotel with the same name in Bangkok which was very nice. Thinking we would have similar service and accommodations. We called ahead to let them know we had a late arrival. SCAM: When we checked-in they didn't have two double beds in the family room available which...

 Report
Helpful?
Thank KatJeffery

140 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (83)
Viewed
Hotel & Grounds (11)
Viewed
Dining (2)
Viewed
Bathroom (5)
Viewed
Room/Suite (25)
Viewed
View from Room (6)
Viewed
Other (34)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (57)
Viewed
Bathroom (2)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (22)
Viewed
View from Room (8)
Viewed
Dining (1)
Viewed
Other (17)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hanoi hotels
0.1 km away
Icon 36 Hotel & Residence
Icon 36 Hotel & Residence
#196 of 576 in Hanoi
227 reviews
0.2 km away
Tu Linh Palace Hotel
Tu Linh Palace Hotel
#87 of 576 in Hanoi
688 reviews
0.1 km away
Rising Dragon Grand Hotel
Rising Dragon Grand Hotel
#122 of 576 in Hanoi
522 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
Nova Hotel
Nova Hotel
#68 of 576 in Hanoi
501 reviews
0.5 km away
Hanoi City Palace Hotel
0.3 km away
Tu Linh Legend Hotel
Tu Linh Legend Hotel
#53 of 576 in Hanoi
959 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
Icon 36 Hotel is centrally located in Hanoi's Old Quarter, a 10-minute walk from Hoan Kiem Lake. It offers comfortable rooms with a laptop and free WiFi access. Local attractions such as Dong Xuan Market are a 5-minute walk away. Noi Bai International Airport is a 45-minute drive away. All rooms at Icon 36 Hotel are air-conditioned and feature a private bathroom. They have an electronic safety box, a minibar and tea/coffee making amenities. A hairdryer and an electric kettle are also provided. Icon 36 Hotel provides car rental and massage services. Airport transfer and tour arrangement services are also provided. ... more   less 

Additional Information about Icon 36 Hotel

Address: 19 Cua Dong Street | Hoan Kiem District, Hanoi, Vietnam (Formerly Icon 36 Hotel)
Region: Vietnam > Hanoi
Price Range: ₹ 1,747 - ₹ 2,487 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Icon 36 Hotel 3*
Number of rooms: 35
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, HostelWorld, Hotels.com, Expedia, Priceline and Agoda so you can book your Icon 36 Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#45 Best Value Hotel in Hanoi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Icon 36 Hotel staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Icon 36 Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“He who shouts loudest.........”
 of 5 bubbles josephc874, 30 Jan 2017 | Read review
“Use Agoda for booking -- it's the defacto standard in Asia.”
 of 5 bubbles Q9805TFmikew, 29 Dec 2016 | Read review
“Hostels are cheaper and nicer!”
 of 5 bubbles KatJeffery, 28 Dec 2016 | Read review
“Good location”
 of 5 bubbles c1defence, 18 Dec 2016 | Read review
“Rooms at the back are very quiet”
 of 5 bubbles Peggy-MO13, 4 Dec 2016 | Read review
5 of 5