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Icon 36 Hotel

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#97 of 573 Hotels in Hanoi
Certificate of Excellence
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Icon 36 Hotel
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390 Reviews from our TripAdvisor Community

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Showing 297: English reviews
Charleston, South Carolina
Level Contributor
98 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 days ago NEW

Friendly, helpful staff, clean, nice sized room, decent breakfast, good value. Bed a little uncomfortable, room somewhat noisy from street traffic and neighbors. Centrally located, easy walking or cab distance from many tourist attractions.

Helpful?
Thank Joe M
Brno, Czech Republic
1 review
Reviewed 3 weeks ago

Very helpful and friendly personnel (we could use baggage drop off and shower before leaving the hotel late in the evening), fine breakfast with good selection of food, more fruit would be welcome, sometimes WiFi needed to be restarted to work again.

Helpful?
Thank lahodamartin
Level Contributor
5 reviews
Reviewed 3 weeks ago

The location of hotel is fantastic. Staff was more than friendly. Room was clean. Even though view from the window was not good, it didn't matter, because in this city, you should not be in a hotel longer than you vae to, there is so much to do outside the hotel, that there is no time to be in the... More 

Helpful?
Thank Erika M
London, United Kingdom
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago

Paid 20GBP/night (approx 24USD) for a well-located hotel which seemed very reasonable considering we booked it a couple of nights before staying there. This hotel has two branches a couple of minutes apart. Initially stayed at the Cua Dong location; the room had damp all over the walls, and smelt and felt strongly of damp. To be fair, it was... More 

Helpful?
Thank HarrowAbroad
Kuala Lumpur, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 October 2016

The room are clean and comfortable, the staff are friendly and helpful, they help us to arrange trasportation and some arrangement with the hotel at sapa and yet there is one front office staff (not so sure whats her name) she is not so friendly and her attitude is not so good during our stay but the rest are okay.... More 

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Helpful?
1 Thank Alexys8997
Haifa District, Israel
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 October 2016 via mobile

We took the hotel for few hours rest before the train to Sapa. The room (302) is very small and has no window. Altough new, thw water flow was very weak and the overall experience is not good. The staff is fraindly.

Helpful?
1 Thank yaniv119
1 review
Reviewed 7 October 2016

Due to my job in Vietnam, I need to be in Hanoi rather often. And during this my trips I lived not in one hotel of capital, but in accordance of my impression Icon 36 hotel is one of best hotel among budget prices category of hotels(25-30$per night). It is locate on quite, not noisy street a 10 minutes walk... More 

Helpful?
Thank Игорь Ш
Colombo, Sri Lanka
1 review
Reviewed 28 September 2016

the hotel was very clean and the staff was very friendly and helpful at all times. They helped us a lot in arranging our tour in Vietnam. When we wanted to change the pre-planned tours at the last minute the hotel staff especially Huy Nguyen was so kind to make the necessary arrangements. They made sure that our stay in... More 

Helpful?
Thank shanikasuwaris
Antwerp, Belgium
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 September 2016 via mobile

We saw good reviews and can only confirm: in this price class this is probably one of the best hotels in hanoi. Very helpful staff that will take the extra mile for you, very nice, big and clean rooms with a very nice bathroom (a rarity in Vietnam). And the breakfast was for the first time in our vietnamtrip fantastic:... More 

Helpful?
Thank Mathieu V
Barcelona
2 reviews
Reviewed 8 September 2016

The place is really quiet, near by the center so very well located. Rooms are nice and clean with small and quiet breakfast service. Best staff, they helped us a lot with our questions :D I recommend it!

Helpful?
Thank Patricia R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Icon 36 Hotel is centrally located in Hanoi's Old Quarter, a 10-minute walk from Hoan Kiem Lake. It offers comfortable rooms with a laptop and free WiFi access. Local attractions such as Dong Xuan Market are a 5-minute walk away. Noi Bai International Airport is a 45-minute drive away. All rooms at Icon 36 Hotel are air-conditioned and feature a private bathroom. They have an electronic safety box, a minibar and tea/coffee making amenities. A hairdryer and an electric kettle are also provided. Icon 36 Hotel provides car rental and massage services. Airport transfer and tour arrangement services are also provided. ... more   less 

Additional Information about Icon 36 Hotel

Address: 19 Cua Dong Street, Hanoi 844, Vietnam
Region: Vietnam > Hanoi
Price Range: ₹ 1,641 - ₹ 2,531 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Icon 36 Hotel 3*
Number of rooms: 35
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Agoda, Priceline, Booking.com, HotelTravel.com, Asiatravel.com Holdings, TripOnline SA, Hotels.com and Travelocity so you can book your Icon 36 Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#26 Best Value Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Icon 36 Hotel staff and other travellers.
3 questions
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Questions? Get answers from Icon 36 Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms might not have window, we got the room in the highest floor with balcony with the city view that was really nice.”
 of 5 bubbles lahodamartin, 11 Nov 2016 | Read review
“Fantastic breakfast, helpfull and friendly staff”
 of 5 bubbles 82erikam, 10 Nov 2016 | Read review
“The rooms at front and back of hotel have city views, middle rooms look out onto another building”
 of 5 bubbles 869Liz, 14 Apr 2016 | Read review
“try to get a higher floor”
 of 5 bubbles 806axelh, 8 Apr 2016 | Read review
“The rooms higher up were definitely better”
 of 5 bubbles claudia242016, 7 Mar 2016 | Read review
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