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Hanoi Street Hotel

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Hanoi Street Hotel
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90 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Hanoi, Ha Noi, Vietnam
Reviewed 19 November 2014

Hanoi Street Hotel is my favorite place to stay in the city center. It's just around 1 km from Hoan Kiem Lake, and located right on the special food corner "Tong Duy Tan". Every single detail from the amenities, room services, and breakfast makes me fully satisfied. The hotel owner is very open and friendly, she is perfect at cooking...

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Helpful?
Thank Spring P
adminfdlr, Guest Relations Manager at Hanoi Street Hotel, responded to this review

Dear Spring P, Thank you for choosing to stay with us. We are so pleased to read that you enjoyed your stay and would not hesitate to recommend us. We look forward to welcoming you back on many future occasions. Kindest regards, Ms Giang Customer Relations Specialist @Hanoi Street Hotel

Reviewed 17 October 2014 via mobile

This hotel was recommended to us by the Hanoi Sky hotel because they were full when we tried to book another night. The lights were only accessible from one of the beds in our twin room, and one of the lights was broken. Exposed (although I think safe) wires in the room. Temperamental air con. Strange noise periodically throughout the...

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Helpful?
Thank Lois R
adminfdlr, Guest Relations Manager at Hanoi Street Hotel, responded to this review

Dear LoisR, Warmest Greeting from Hanoi Street Hotel! Thank you for taking the time to write comment on Tripadvisor. Firstly, let me offer our sincerest apologies for the shortfalls in our service. Your comments about the experience have been well noted, where we will take measures to revise and improve. We sincerely recognize and assure our readers that we will...

Sydney, Australia
Reviewed 2 October 2014

We stay 2 night here with a back in the middle at Ha long bay. The owner is so lovely friendly and helpful, we wanted to go to a restaurant we read about but not sure how to get there so the staff walk us there so we would not get lost how nice. The rooms are clean well set...

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Helpful?
1Thank margaret c
adminfdlr, Guest Relations Manager at Hanoi Street Hotel, responded to this review

Dear Margaret C, Warmest Greetings from Hanoi Street Hotel! Thank you so much for your kind lines. We are so pleased to hear that all has been wonderful for you. To get feedback like yours make our hearts smile. All of us are running that little extra mile every day to receive feedback like yours. We are looking forward to...

Dublin, Ireland
Reviewed 26 August 2014

My boyfriend and I stayed in the hanoi street hotel 3 times over the course of a week as we popped in and out of Hanoi between tours. Even though the hotel is ranked as a three star the service is second to none. Our first stay was before a trip to Halong Bay, even though we arrived early that...

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Helpful?
Thank travellolz
adminfdlr, Guest Relations Manager at Hanoi Street Hotel, responded to this review

Dear Travellolz, Warmest Greetings from Hanoi Street Hotel! Your feedback is most rewarding and truly sweeps us off our feet! Thank you so much for taking the time to write these lines that show we have done everything right to excel. Thank you for confirming that your stay has enjoyable. This is the highest reward for us. Your feedback shows...

malaysia
Reviewed 15 April 2014

Madam Van greeted us on arrival and my first impression was that she was a warm and truly hospitable person We stayed there for one night before heading home the next morning and Madam Van was nothing but sincerity and so helpful in confirming the transfers and definitely will be my hotel of choice if we are ever in Hanoi...

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Helpful?
Thank Anson w
adminfdlr, Guest Relations Manager at Hanoi Street Hotel, responded to this review

Dear Anson W, Warmest greetings from Hanoi Street Hotel! It is always a happy moment for us when we have a such warm review on TripAdvisor Thank you for choosing us to be your Hanoi home. It is very important to us that we put the guest at the heart of everything we do and that you leave us with...

Terrigal, Australia
Reviewed 31 March 2014 via mobile

Even though the hotel itself is around a 3 star, the service and friendliness of the family that run and own the hotel make it a 5 star. They booked all our tours, train tickets and even met us at the train and carried our bags to the train for our onward journeys. Our bags were securely minded whilst we...

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Helpful?
1Thank Jilly2203
adminfdlr, Guest Relations Manager at Hanoi Street Hotel, responded to this review

Dear Jilly 2203, Warmest Greeting from Hanoi Street Hotel! Thank you so much for choosing to spend your great holiday with us. It is very important to us that we put the guest at the heart of everything we do and that you leave us with fond memories. Thank you for all your lovely comments on our rooms and amenities....

Melbourne, Australia
Reviewed 16 January 2014

My Boyfriend and I stayed at Hanoi street hotel in January for just 1 night before heading off to Halong Bay. After booking our stay at the hotel a few months prior to arriving the staff contacted me immediately asking if I wanted an airport pick up at a very affordable price. Our flight from Ho Chi Minh City to...

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Helpful?
2Thank angie_b_shaw
adminfdlr, Guest Relations Manager at Hanoi Street Hotel, responded to this review

Dear Angie_b_shaw, Warmest Greetings from Hanoi Street Hotel, Vietnam Thank you for such a charming review about your recent time with us. Thank you for highlighting just how much our staff really do care about looking after our guests, from service, to knowledge, experience and just plain good manners. Last, thank you once again for recommending us so highly and...

Bergenfield, New Jersey
Reviewed 14 January 2014

My two friends and I stayed for four days here. It's not the classiest or most luxurious hotel, but the owner and staff made us feel at home. It's strategically located in the city, so we could go to various tourist spots without being inconvenienced. The breakfast they served was wonderful (especially loved the French bread and beef pho). And...

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Helpful?
Thank mtruth70
adminfdlr, Guest Relations Manager at Hanoi Street Hotel, responded to this review

Dear mtruth70, Warmest Greeting from Hanoi Street Hotel! Thank you so much for sharing your thoughts about us on Hanoi Street Hotel. I am very happy to know that we made your stay in Hanoi feel like being at home. I think we succeeded in bringing you joy, pleasure and satisfaction in our services and manner. Once again, thank you...

Chicago, Illinois
Reviewed 23 December 2013

I've stayed here two nights (so far) and am very pleasantly pleased here. The hotel is run by a very nice and accommodating family. They helped me make travel arrangements and even let me share dinner with the family while I was waiting to be picked up for the train station. The rooms are nicely decorated and comfortable with queen...

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Helpful?
2Thank carlseidman
adminfdlr, Guest Relations Manager at Hanoi Street Hotel, responded to this review

Dear Carlseidman Warmest Greeting from Hanoi Street Hotel! Thank you for such a wonderful review of our hotel. We were all delighted to hear that you loved every second of your stay with us as we simply could not ask for better feedback from our guests. Thank you once again for sharing your experience with others. We all hope to...

Melbourne
Reviewed 5 June 2013

We stayed at the Hanoi Street Hotel for three nights at the beginning of our Vietnam holiday. Family run by some lovely friendly people, the hotel is in a great location, on a laneway full of great little food places and Puku Bar nearby for an early evening cocktail or nightcap. It's an easy 10 minute walk to the lake....

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Helpful?
1Thank Mairead D
adminfdlr, Guest Relations Manager at Hanoi Street Hotel, responded to this review

Dear Mairead D, Thank you for such a wonderful review of Hanoi Street Hotel on TripAdvisor. We are very happy and proud that you enjoyed and had good time in your stay with us And we simply could not ask for better feedback from our guests. It is a truly valuable gift for us. Thank you for everything you gave...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Hanoi Street Hotel just opened on March 1st, 2007. It is one of the most beautiful and luxurious hotels in the center of Hanoi's Old Quarter. Surrounded by the central business district, major non - governmental offices, temples and shopping areas. Coming to Hanoi Street you will be satisfied with the best services provided by our professional staff. ... more   less 

Additional Information about Hanoi Street Hotel

Address: No 1A, Hang Bong Alley, Hang Bong Street, Hoan Kiem Dist., Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: ₹ 1,409 - ₹ 2,013 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hanoi Street Hotel 2*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#50 Best Value Hotel in Hanoi
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Questions & Answers

Questions? Get answers from Hanoi Street Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else!”
 of 5 bubbles dileeshus, 3 Dec 2016 | Read review
“staff speaks english, rooms have A/C, great location, friendly staff.”
 of 5 bubbles rodrigoa231, 25 Dec 2015 | Read review
“Right side is quiet. New restaurant is 1 year old around the corner.”
 of 5 bubbles okdudee, 3 Nov 2015 | Read review
“The back room are very quiet”
 of 5 bubbles margaretc337, 2 Oct 2014 | Read review
“We stayed in three different rooms and they were all spacious.”
 of 5 bubbles travellolz, 26 Aug 2014 | Read review
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