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Pacific Star Hotel Hanoi

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10 Reviews from our TripAdvisor Community

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Showing 10: English reviews
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Reviewed 25 November 2009

Hotel with very good location. Cosy rooms with television & internet Food are excellent. Exceptional staff, nice, friendly and very very helpfull. Arranged wonderfull trips to Sa Pa & Halong Bay and everything was excellent. We really enjoyed our stay (almost 2 weeks) in Pacific Hotel We warmly recomend this hotel for other travellers

Thank merikaVietnam
Reviewed 27 September 2009

I'd read the reviews on Trip Advisor about the Pacific Star and thought I was onto a winner when I booked it for three nights in September 2009. How wrong was I! We were really disappointed. The staff were friendly but a little pushy about taking tours with them. I popped out to grab some chocolate for the kids and...

Thank The_Merry_Travellers
Reviewed 1 August 2009

Great buffet breakfast included in the room rate, Excellent location, can walk to train station in about 5mins . The Staff were very friendly and helped us to arrange tours even at the last minute. Overall, good value for your money...!

Thank krdeluxe
Reviewed 25 July 2009

I stayed at Pacific Star Hotel for 5 nights recently and I would highly recommend it. The hotel is very clean and the location is perfect - very close to the railway station, good shopping and eating area. The tour agency was great in booking tours, plane tickets and providing other useful information. The room was clean and tidy and...

Thank amberthotamine
Hong Kong
Reviewed 11 July 2009

Very close to Hanoi Train station and some of restaurants. Free internet access in the hotel. rooms are not big but clean and breakfast very good. staffs were very friendly and helpful.

2Thank chungk
Reviewed 5 July 2009

The staff were fantastic, they were helpful and very generous. They prepare food for the guests at night. Location is good also It' s right in the centre and close to everything.

1Thank jennyk1
Singapore, Singapore
Reviewed 1 April 2009

This is a great hotel for value but unfortunately construction work next door ruins the stay. We stayed at this hotel for one night after arriving early morning from Singapore. We booked the Pacific Star but the staff asked us to substitute with Pacific Hotel - next door. We checked out the older Pacific Hotel but found the rooms old...

1Thank Weimin
Reviewed 15 March 2008

This is the 3rd time for me to stay in Pacific Hotel, 30-32 Cua Nam Street since Augt'06. I like & love to stay in this hotel with below reasons: 1) Most of the hotel staff are friendly, helpful and cheerful. From the security in the front door right to the back end staff are always greeting to you &...

1Thank Asweethome
Reviewed 12 January 2008

As I arrived in Viet Nam, the Pacific Star Hotel (32 Cua Nam Str, Hoan Kiem Dist) was only one of six Hotels I used in three weeks. It was the most expensive but also the best hotel in Viet Nam (the other hotels was also good). The staff in the Hotel can speak English good and they are very...

2Thank DamienBalthus
Reviewed 3 January 2008

Excellent hotel enjoyed my stay and everyone is very friendly and professional!! I will recommend to friends! G payne

1Thank gpayne35

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  • Free High Speed Internet ( WiFi )
In your room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Hanoi Pacific Star Hotel is centrally located to Literature of Temple. One Pillar Pagoda, not very far from Hanoi train station and Fine Art Museum. The perfect location just steps to Hoan Kiem Lake and business center. Staying at the hotel you feel like at home, like only friends can by very friendly and professional staff. Rooms are super clean, bathroom, air-con, satellite TV, safety boxes, internet, hairdryers, buffet breakfast included. Free airport pick-up with 3nights stay at your request. ... more   less 

Additional Information about Pacific Star Hotel Hanoi

Address: 32 Cua Nam Street | HoanKiem District, Hanoi 100000, Vietnam
Region: Vietnam > Hanoi
Hotel Class:2 star — Pacific Star Hotel Hanoi 2*
Number of rooms: 30
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Also Known As:
Pacific Star Hanoi
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?