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26/11/2017 27/11/2017
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    Somerset West Lake

    No 254D Thuy Khue Road, Hanoi 10000, Vietnam
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    26/11/2017 27/11/2017
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    US$ 84
    US$ 74
    SAVE US$ 10
    US$ 83
    US$ 78
    Traveller (82)
    Room & Suite (39)
    Dining (6)
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    Overview
    • Excellent37%
    • Very good41%
    • Average17%
    • Poor3%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Concierge
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Speranza Hotel
    7 reviews
    #480 of 600 hotels in Hanoi
     
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    Lotte Hotel Hanoi
    773 reviews
    #41 of 600 hotels in Hanoi
     
    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (125)
    Traveller rating
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    1 - 5 of 104 reviews

    Reviewed 2 weeks ago

    Excellent apartment, clean with amenities. Very convenient for 3 people. Staff very helpful. Only drawback is that it's 10-15 minutes drive to the Old Quarters. I would stay here again if I. Is it Hanoi again.More

    Review collected in partnership with this hotel
    Thank geeta59
    Response from Thanh T, Assistant Residence Manager at Somerset West LakeResponded 1 week ago

    Dear geeta59, Thank you for choosing to stay with Somerset West Lake Hanoi. It is great to have you stay with us. I am glad to learn that you like our accommodations and staff. We appreciate your feedback and we look forward to welcoming you...More

    Reviewed 2 weeks ago

    If you looking for nice clean hotel that not so expensive, Here it is! Nice pool you can enjoy the view of West Lake. Good size room. I don't recommend the breakfast at this hotel, Go outside, these are plenty of fun restaurants around this...More

    Review collected in partnership with this hotel
    Thank 창원 노
    Response from Thanh T, Assistant Residence Manager at Somerset West LakeResponded 2 weeks ago

    Dear 창원 노, Thank you for writing this review. I am happy to hear that you like our pool & gym. At the same time, I am sorry to hear that we couldn't meet your expectation in breakfast. Please accept our sincere apologies. We hope...More

    Reviewed 4 weeks ago

    Reasonable apparement. Getting old needs refurbishing. Check In - check out was smooth and front desk staff are good. Breakfast spread needs more options. Room Kitchenet needs some more vessels if you are cooking in room.More

    Review collected in partnership with this hotel
    Thank Shabbir H
    Response from Thanh T, Assistant Residence Manager at Somerset West LakeResponded 4 weeks ago

    Dear Shabbir H, Thank you for writing this review. I am happy to hear that you like our service and apartment. At the same time, I am sorry to hear that we couldn't meet your expectation in breakfast and kitchen. Please accept our sincere apologies....More

    Reviewed 4 weeks ago

    it feels like an old building , but the interior is ok, quality of breakfast served is low. overall room quality and bathroom cleanliness is good. remember to lock all your windows before you go to bed!More

    Review collected in partnership with this hotel
    Thank Eva_Chong
    Response from Thanh T, Assistant Residence Manager at Somerset West LakeResponded 4 weeks ago

    Dear Eva_Chong , Thank you for sharing your stay experience with us. We are sorry that our breakfast quality is not meeting your expectations. At the same time, we are glad that you like our interior, room cleaning quality. We hope you will stay with...More

    Reviewed 9 October 2017

    We stay at Somerset in HCMC and Hanoi. We were in Hanoi for two weeks. The staff and accommodations were excellent. If you go out the back gate to visit the lake, turn left not right on your walk/jog. There is a lovely park-like setting...More

    Review collected in partnership with this hotel
    Thank Cristopher Jon M
    Response from Thanh T, Assistant Residence Manager at Somerset West LakeResponded 4 weeks ago

    Dear Cristopher Jon M, Thank you for choosing to stay with Somerset West Lake Hanoi. It is great to have you stay with us. I am glad to learn that you like our accommodations and staff. We appreciate your recommendation and we look forward to...More

    Speranza Hotel
    7 reviews
    #480 of 600 hotels in Hanoi
     
    InterContinental Hanoi Westlake
    2,354 reviews
    #72 of 600 hotels in Hanoi
     
    Super Hotel Candle
    92 reviews
    #232 of 600 hotels in Hanoi
     
    Lotte Hotel Hanoi
    773 reviews
    #41 of 600 hotels in Hanoi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Shuttle Bus Service
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$ 59 - US$ 98 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #52 Luxury Hotel in Hanoi
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 90
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Ctrip TA, Hotels.com, Booking.com, TripOnline SA, Cancelon, Hotwire, HotelQuickly and Cheap Tickets so you can book your Somerset West Lake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    • Also Known As
    • Somerset West Lake Hanoi ,
    • Somerset West Lake Hotel Hanoi
    Add Photo Photos
    Traveller (82)
    Room & Suite (39)
    Dining (6)
    Pool & Beach (5)
    Hotel & Grounds (77)
    Bathroom (3)
    Family and Play Areas (1)
    Nearby
    InterContinental Hanoi Westlake
    2,354 reviews
    2.04 km away
     
    Super Hotel Candle
    92 reviews
    .97 km away
     
    Speranza Hotel
    7 reviews
    .04 km away
     
    Lotte Hotel Hanoi
    773 reviews
    1.46 km away
     
    Nearby Restaurants
    The Lounge Sky
    55 reviews
    .89 km away
    Daikon Foods
    35 reviews
    .07 km away
    Cutisun Restaurant
    40 reviews
    .62 km away
    Top Chef
    26 reviews
    .38 km away
    Nearby Attractions
    Huu Tiep Lake and the Downed B-52
    183 reviews
    1.13 km away
    B52 Victory Museum
    206 reviews
    1.27 km away
    Phu Tay Ho
    31 reviews
    1.35 km away
    Vietnam Unique Tours - Day Tours
    703 reviews
    .78 km away
    Ask a question
    Questions & Answers
    Mimi F
    7 November 2016|
    Answer
    Response from Carbarg | Reviewed this property |
    We had a similar situation, booked a couple of days and then we got a really good deal to stay there 'till 11pm, since our flight was at 1am
    1
    Vote
    Google Translation
    Wayne K
    5 December 2015|
    Answer
    Response from Merlion42 | Reviewed this property |
    The hotel does provide transport to and fro the airport, but it is NOT free. It cost VND950,000++ per way (or VND1,450,000++ per 2 way) for a Mercedes Car that can accomodate maximum 3 persons and 2 small luggage. We hailed... More
    0
    Votes
    Room Tips
    "Unlike what is customary in the USA, room service staff worked the room while you're present. Tub ridge..."
    Read review
    "excellent"
    Read review
    "Excellent room service"
    Read review
    "I found the view from unite 708 to be fabulous!"
    Read review
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