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30/7/2017 31/7/2017
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    Somerset West Lake

    No 254D Thuy Khue Road, Hanoi 10000, Vietnam
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    Best prices for your stay
    30/7/2017 31/7/2017
    US$ 146
    US$ 77
    SAVE US$ 69
    US$ 78
    US$ 78
    Traveller (82)
    Room & Suite (39)
    Dining (6)
    Somerset Hoa Binh
    80 reviews
    #129 of 588 hotels in Hanoi
     
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    657 reviews
    #79 of 588 hotels in Hanoi
     
    Diamond Westlake Suites
    93 reviews
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    The Hanoi Club Hotel & Lake Palais Residences
    262 reviews
    #195 of 588 hotels in Hanoi
     
    Overview
    • Excellent40%
    • Very good38%
    • Average17%
    • Poor3%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Concierge
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    4.0 Star Hotel
    All hotel details
    Somerset Hoa Binh
    80 reviews
    #129 of 588 hotels in Hanoi
     
    Somerset Grand Hanoi
    657 reviews
    #79 of 588 hotels in Hanoi
     
    Diamond Westlake Suites
    93 reviews
    #120 of 588 hotels in Hanoi
     
    The Hanoi Club Hotel & Lake Palais Residences
    262 reviews
    #195 of 588 hotels in Hanoi
     
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    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    50
    Reviews (115)
    Traveller rating
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    1 - 5 of 96 reviews

    Reviewed 4 days ago

    Suitable with all aspect for business trip, holiday trip etc...as SOMERSET is providing excellent level of comfort stay. staff well acquainted with guest. Location of somerset West lake is 2 site location back side on west lake bank is excellent view but over location is...More

    Review collected in partnership with this hotel
    Thank Peshank
    Response from Thanh T, Assistant Residence Manager at Somerset West LakeResponded yesterday

    Dear Peshank, Thank you for choosing to stay with Somerset West Lake Hanoi. It is great to have you stay with us. I am glad to learn that you like our service and location. We appreciate your recommendation and we look forward to welcoming you...More

    Reviewed 1 week ago

    Overall good hotel, location a bit far from the center but still manageable My room was supposed to have a lake view but only could see very little of the lake on the side from the window => disappointment that could be easily avoidedMore

    Review collected in partnership with this hotel
    Thank Tddd2017
    Response from Thanh T, Assistant Residence Manager at Somerset West LakeResponded yesterday

    Dear Tddd2017, Thank you for sharing your stay experience with us. We are sorry that our property is not meeting your expectations. We appreciate your feedback about the little lake view from the window. At the same time, we are glad that you like our...More

    Reviewed 2 weeks ago

    The price is reasonable and cheap compared to the location where the beautiful lake can be seen in the morning. You can exercise for morning sunshine on the balcony before work. Inside the room, you can use the utensils to cook your own food. But...More

    Thank Pornthep U
    Response from Thanh T, Assistant Residence Manager at Somerset West LakeResponded 2 weeks ago

    Dear Pornthep U, Thank you for writing this review. I am happy to hear that you like our location and facilities for morning exercise and kitchen utensils as well as friendliness of our staffs . At the same time, I am sorry to hear that...More

    Reviewed 4 weeks ago via mobile

    This is a service residence the amenities like kitchen , washing machine etc r all very nice the beds r very nicely done, the washroom r all good , we r staying in a two bed room apartment, they have tv one in the hall...More

    Thank Ackzel
    Response from Thanh T, Assistant Residence Manager at Somerset West LakeResponded 4 weeks ago

    Dear Ackzel, Thank you for writing this review. I am happy to hear that you like our amenities and furniture. At the same time, I am sorry to hear that we couldn't meet your expectation on breakfast quality & variety . Please accept our sincere...More

    Reviewed 4 weeks ago

    Somerset West lake is located at a pleasent location to enjoy your trip. I loved to stay near the West lake and a walk in evening across the West lake was a wonderful experience all together. Near to the hotel 4-5 km distance you have...More

    Review collected in partnership with this hotel
    Thank Vinod M
    Response from Thanh T, Assistant Residence Manager at Somerset West LakeResponded 4 weeks ago

    Dear Vinod M, Thank you for choosing to stay with Somerset West Lake Hanoi. It is great to have you stay with us. I am glad to learn that you like our location. We appreciate your recommendation and we look forward to welcoming you again....More

    Somerset Hoa Binh
    80 reviews
    #129 of 588 hotels in Hanoi
     
    Somerset Grand Hanoi
    657 reviews
    #79 of 588 hotels in Hanoi
     
    Diamond Westlake Suites
    93 reviews
    #120 of 588 hotels in Hanoi
     
    The Hanoi Club Hotel & Lake Palais Residences
    262 reviews
    #195 of 588 hotels in Hanoi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Shuttle Bus Service
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$ 70 - US$ 108 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #52 Luxury Hotel in Hanoi
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 90
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Agoda, Priceline, Booking.com, Hotels.com, Travelocity, Ctrip TA, TripOnline SA, Cheap Tickets, Hotwire, Cancelon and HotelQuickly so you can book your Somerset West Lake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    • Also Known As
    • Somerset West Lake Hanoi ,
    • Somerset West Lake Hotel Hanoi
    Add Photo Photos
    Traveller (82)
    Room & Suite (39)
    Dining (6)
    Pool & Beach (5)
    Hotel & Grounds (77)
    Bathroom (3)
    Family and Play Areas (1)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Mimi F
    7 November 2016|
    Answer
    Response from Carbarg | Reviewed this property |
    We had a similar situation, booked a couple of days and then we got a really good deal to stay there 'till 11pm, since our flight was at 1am
    1
    Vote
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    Wayne K
    5 December 2015|
    Answer
    Response from Merlion42 | Reviewed this property |
    The hotel does provide transport to and fro the airport, but it is NOT free. It cost VND950,000++ per way (or VND1,450,000++ per 2 way) for a Mercedes Car that can accomodate maximum 3 persons and 2 small luggage. We hailed... More
    0
    Votes
    Room Tips
    "excellent"
    Read review
    "Excellent room service"
    Read review
    "I found the view from unite 708 to be fabulous!"
    Read review
    "All rooms are spotless and quiet, I prefer a room facing the lake, but it's really unimportant."
    Read review
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