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Golden Spring Hotel

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Golden Spring Hotel
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240 Reviews from our TripAdvisor Community

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There are newer reviews for Golden Spring Hotel
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Showing 187: English reviews
Reviewed 23 October 2016

i liked the warm welcome by the employees and the room was good for the price, the location is just perfect , with anything close, buffet restaurants and all . great value for money, i would recommend this hotel

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1Thank AurelienS
Vejle, Denmark
Reviewed 17 October 2016

I went to Hanoi with a friend for two days, before going to Halong Bay. They were very helpfull with everything. we got private car transfer to and from Halong Bay, and we also booked a nice city tour. Breakfast was not anything special, but I never expect any great food from three star hotels anyway.

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1Thank mortenc91
Gdansk, Poland
Reviewed 16 October 2016

Very nice rooms with good AC. Friendly staff -always very kind and ready to help You. Good breakfast despite there where no PHO soup :) Really fast internet conection (much better than average in vietnam ) no free water or coffee in the room (general standard ) which was suprise but rather no problem for us . You should ask...

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1Thank radek115
Dublin, Ireland
Reviewed 4 September 2016 via mobile

Lovely clean and comfortable room. Staff were so helpful and kind after we fell ill, allowing us to stay past check out time free of charge and bringing us tea and toast and fresh water and towels. Also arranged our transport to the airport. Great staff!

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Helpful?
Thank elkavanagh
Loan N, Manager at Golden Spring Hotel, responded to this review

HI Thank you for your feedback . It is definitely essential for us to share your comments to all of our staff, especially Front Desk staffs . we are very pleased and definitely will continue keeping our good job . We hope to serve you in the near future and experience the improvement. One again , thank for your staying...

Reviewed 22 August 2016 via mobile

We stayed here for 3 nights, the staff were very nice and the location was perfect! Our room was very basic but good enough, our only fault was the cleanliness of the bed sheets which we assume weren't cleaned prior to our arrival (or at any point throughout our stay). The breakfast was a little disappointing so wouldn't recommend however...

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Helpful?
Thank Cris932
Loan N, Manager at Golden Spring Hotel, responded to this review

Dear Sir/Madam, Thank you for your comments for both good sides and downsides. We will definitely keep doing what is good for our guests. And solve the area of improvement . As we noticed you in advanced , we have just finished our hotel renovation in August 2016 : changing brand new bathrooms with well decorating equipment , repainting whole...

Reviewed 20 August 2016 via mobile

We stayed "bound" to this hotel for two weeks. When we arrived in Hanoi, we got booked only three nights on twelwe, but Mr. Tep organized for us a perfect series of tour: Halong Bay (two days, one night on a beautiful boat), Cat Ba (one day, one night), Sapa (two days, one night), Tam Coc (one day) and Perfume...

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Helpful?
Thank Davide C
Loan N, Manager at Golden Spring Hotel, responded to this review

Dear Guest, Thank you for sharing your experience with others on TripAdvisor. They really matter to us! We are glad you had a positive experience at the Golden Spring Hotel and that you found it to offer a QUIET LOCATION with CLEAN and COMFORTABLE BEDS. We are also very proud that you will CHOOSE TO STAY AGAIN at the Golden...

Reviewed 6 August 2016 via mobile

We booked this hotel already 2 weeks before our arrival. After we checked in, the staff offered us a tour and as we denied, they told us that our room was not available and they brought us by motobike to another hotel, which had only 2 stars. It was a very unpleasent feeling because we were really confused about it....

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1Thank BrunhildeHofer
Loan N, Manager at Golden Spring Hotel, responded to this review

Dear Sir/Madam, Thank you for your comments on tripadvisor.com We will definitely keep doing what is good for our guests. And solve the area of improvement . As we noticed you in advanced , we have just finished our hotel renovation in August 2016 : changing brand new bathrooms with well decorating equipment , repainting whole hotel building , changing...

Fenin, Switzerland
Reviewed 3 August 2016 via mobile

We had the chance to stay in this hotel on 2 occasions, both times we found the staff kind and helpful and were offered priceless information and a place to store our belongings for over a week. The rooms are clean and spacious and some are new or have been redone. Breakfast is served in a quaint dinning area and...

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Thank cledelune
Loan N, Manager at Golden Spring Hotel, responded to this review

Dear Guest, Thank you for sharing your experience with others on TripAdvisor. They really matter to us! We are glad you had a positive experience at the Golden Spring Hotel and that you found it to offer a QUIET LOCATION with CLEAN and COMFORTABLE BEDS. We are also very proud that you will CHOOSE TO STAY AGAIN at the Golden...

Singapore
Reviewed 4 July 2016 via mobile

I got to know about Golden Spring Hotel through Agoda which has a review score of 8.4. However, the quality of the hotel rooms did not meet my expectations and were not the same as pictures uploaded. 1) Hotel room had a super strong stench of smoke and sweat. 2) Beds were super hard. 3) Toilet condition was atrocious -...

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Helpful?
Thank rachelseahh
Loan N, Manager at Golden Spring Hotel, responded to this review

Dear Sir/Madam, Thank you for your comments for both good sides and downsides. We will definitely keep doing what is good for our guests. And solve the area of improvement . As we noticed you in advanced , we have just finished our hotel renovation in August 2016 : changing brand new bathrooms with well decorating equipment , repainting whole...

Reviewed 1 July 2016 via mobile

We had a very complicated stay here due to wrong quotation of tour and charges. But the staff tried the very best to resolve and satisfy our needs. They can speak english but you have to extend your patience as there could be misunderstanding. Sometimes you wont get on the same point. With the room, be cautious as i lost...

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Helpful?
Thank Sherrie S
Loan N, Manager at Golden Spring Hotel, responded to this review

Dear Sir/Madam, Thank you for your comments for both good sides and downsides. We will definitely keep doing what is good for our guests. And solve the area of improvement . As we noticed you in advanced , we have just finished our hotel renovation in August 2016 : changing brand new bathrooms with well decorating equipment , repainting whole...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Golden Spring Hotel is located right in the centre of Hanoi Old Quarter just 3 km from Ho Chi Minh museum and One Pillar Pagoda. The hotel offers beautiful accommodation equipped with a flat-screen TV and free Wi-Fi. Our hotel is located just 300 metres from Hoan Kiem Lake and 50 metres from Dong Xuan market. The hotel is located just steps from the night market. Ho Chi Minh mausoleum and Hanoi train station are located about 3 km away, while Noi Bai International Airport is a 45-minute drive from the hotel. The rooms at Golden Spring Hotel - 22 Nguyen Huu Huan str are fully air conditioned and equipped . They all have an en suite bathroom and provide free toiletries. Some rooms can accommodate 3 guests. Our restaurant serves Western and Asian dishes . Guests can enjoy a buffet breakfast daily at the restaurant. ... more   less 

Additional Information about Golden Spring Hotel

Address: 22 Nguyen Huu Huan Str, Old Quarter | Hoan Kiem District, Hanoi 0084, Vietnam
Region: Vietnam > Hanoi
Price Range: ₹ 1,566 - ₹ 3,132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Golden Spring Hotel 3*
Number of rooms: 28
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Ctrip TA and Travelocity so you can book your Golden Spring Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#53 Best Value Hotel in Hanoi
#71 Romantic Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Golden Spring Hotel staff and other travellers.
3 questions
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Questions? Get answers from Golden Spring Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for rooms on the 6th floor, less `noisy`”
 of 5 bubbles , 12 Jan 2017 | Read review
“Rooms with the big windows opening on to the small street at the back are great - the old and new Ha Noi right outside your window.”
 of 5 bubbles Mickyp100359, 16 Jun 2016 | Read review
“Room on the back are the best!”
 of 5 bubbles FloCq, 26 Feb 2016 | Read review
“make sure its non smoking when you arrive”
 of 5 bubbles 94KateM2015, 9 Jan 2016 | Read review
“You can book online via their website. They also give you the info for the day trip around Hanoi an Halong”
 of 5 bubbles Sebastienvo, 14 Oct 2015 | Read review
5 of 5
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