We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Somerset Grand Hanoi

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Somerset Grand Hanoi
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

563 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Somerset Grand Hanoi
See the most recent reviews
Showing 465: English reviews
Melbourne, Australia
Reviewed 27 July 2016

My family stayed at the somerset grqnd in Hanoi in July 2016. We booked a two bedroom apartment with a fantastic view. The hotel has a great pool which believe me you will need because man alive it is betond hot!! It also has a gym and a super convenient supermarket on the ground floor. Very handy for stocking up...

Review collected in partnership with this hotel
 Report
Helpful?
Thank 149anastasiab
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear 149anastasiab What a fabulous review you have shared about your recent stay at Somerset Grand Hanoi! I am so happy to learn that you had an amazing stay with us and you enjoyed every aspect of your stay! The best compliment we had when we learn you descried your stay as PERFECT! And, thank you for recognizing the service...

Ho Chi Minh City, Vietnam
Reviewed 26 July 2016

We enjoyed our many stays at Somerset Grand Hanoi, nice convenience location, great service and facilities, rooms are very clean, your staffs were very helpful and smiling. Will recommend Somerset Grand Hanoi to our friends and families

Review collected in partnership with this hotel
 Report
Helpful?
Thank thicamanhm
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear thicamanhm First of all, thanks a lot for having chosen Somerset Grand Hanoi and for sharing a positive review with us on TripAdvisor. It is so wonderful to hear that you enjoyed your stay thoroughly. We are delighted to have met your expectations in service, facilities, high quality standard of amenities and cleanliness of the apartment. Thank you for...

Cairns, Australia
Reviewed 26 July 2016

Help out with early check in, polite helpful staff , great location, apartment spacious and well equipped.Room service a little overpriced but there are so many nearby alternatives ., great pool and happy people seemed to present during our stay.

Review collected in partnership with this hotel
 Report
Helpful?
Thank matthewcF909YG
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear matthewcF909YG Thank you so much for sharing your recent experience at Somerset Grand Hanoi! I am so happy to read that our service, apartment, facilities and location are meeting your expectations. Thank you for pointing out you observed many happy people at Somerset and this is exactly what we always strive to delight our internal and external customers. Your...

Hanoi, Vietnam
Reviewed 26 July 2016

Very nice place to spend time in Hanoi, good location with a top level services. You have supermarket, restaurants and few shops, you have all what you need on the same place. Good for families, you have spacious and nice view especially on the 25th floor. We gave spend more than week in the penthouse and it is quite

Review collected in partnership with this hotel
 Report
Helpful?
Thank Chabchoub J
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear Chabchoub J Thank you so much for your positive impressions of your recent visit to Somerset Grand Hanoi. I am so glad to learn that our service, spacious apartment, strategic location and facilities are meeting your expectations. Your kind words is very encouraging and motivates us to do better. I truly appreciate your personal recommendation and your invaluable support...

UK
Reviewed 24 July 2016 via mobile

We stayed here for 4 nights and enjoyed our stay in a 2 bedroom apartment. The gym is well equipped and there is a pool/table tennis table. The swimming pool is a great size for swimming and leisure and there are 2 tennis courts (which we didn't use). Restaurant is good quality and there is a mini mart next door....

 Report
Helpful?
Thank Robert M
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear Nicola5 Thank you so much for your recent visit to Somerset Grand Hanoi. What a wonderful review to read and I am so pleased to hear that you had an enjoyable stay with us. Particularly, I am very appreciative with your personal recommendation and this is exactly what we always strive for to provide our guests the highest standard...

Bengaluru, India
Reviewed 23 July 2016

Somerset Grand Hanoi is well located in the Old Quarter of Hanoi, near the lake and historic attractions. It is in the middle of the shopping areas including branded malls making it an interesting experience for all. The Night market is also near the lake, close to the Somerset Grand Hanoi. It has a restaurant on site, and Swimming Pool,...

Review collected in partnership with this hotel
 Report
Helpful?
Thank vikram280
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear vikram280 Thank you so much for sharing your recent experience at Somerset Grand Hanoi, a great compliment to hear from our guests like you that Somerset Grand Hanoi is superb value for money and a truly comfortable experience! You are very right pointing out that Somerset Grand Hanoi has one of the best location in town where places of...

Perth, Australia
Reviewed 22 July 2016

We stayed here as a stopover on the way to Nha Trang from Laos. This hotel was excellent. It was a 2 bedroom apartment with a kitchenette and washing machine. Breakfast was awesome with a huge variety of food. Location in the Old Quarter was really good. There is a large supermarket on the ground levels attached to the hotel...

 Report
Helpful?
Thank Intanboy
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear Intanboy Thank you so much for your positive impressions of your recent visit to Somerset Grand Hanoi. I am so glad to learn that our service, strategic location and facilities are meeting your expectations. Your kind words is very encouraging and motivates us to do better. I truly appreciate your personal recommendation and your invaluable support to our Ascott...

Reviewed 21 July 2016

Stayed with wife and 3 teem daughters for 1 night. Staff was very helpful and actually got us out of a jam when we forgot a suitcase in a cab we took. Rooms are spaciuos but are a bit old. Clean environment and nice pool.

 Report
Helpful?
Thank ddreyer69
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear ddreyer69 Thank you so much for taking the time to write this review. I am so happy to hear that our associates managed to get you out of traffic jab. Thank you for recognizing the service of our associates and we are humbled by your compliments. At the same time, I am most pleased to share that we are...

Seoul, South Korea
Reviewed 20 July 2016

We had an amazingly pleasant stay on our 4 day work trip to Hanoi. The staff is ever helpful and kind with always a smile on their face and some nice small talk if you wish it. The location is great and you can get anywhere downtown within 10-15 min taxi max. The pool, gym and hotel bar are all...

Review collected in partnership with this hotel
 Report
Helpful?
Thank 161andreas1989
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear 161andreas1989 What a fabulous review you have shared about your recent stay at Somerset Grand Hanoi! I am so happy to learn that you had an amazing stay with us and you enjoyed every aspect of your stay! The best compliment we had when we learn our valued guests like yourself will be returning to stay with us! And,...

Nottinghamshire, United Kingdom
Reviewed 19 July 2016

We had a two bed two bathroom apartment. Pool area was great room was very clean breakfast resident rate was excellent close to old quartet lovely staff all good value good for group stay Internet was free and good

Review collected in partnership with this hotel
 Report
Helpful?
Thank isabelrush
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear isabelrush Thank you so much for sharing your positive impression of your recent stay at Somerset Grand Hanoi. I am very happy to read that you enjoyed every aspect of your stay with us and particularly we are very thankful you mentioned good value as this is what we always strive for. Thank you also for recognizing the service...

278 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (234)
Viewed
Room/Suite (65)
Viewed
Hotel & Grounds (19)
Viewed
Bathroom (11)
Viewed
Pool/Beach Area (6)
Viewed
Dining (14)
Viewed
View from Room (8)
Viewed
Family/Play Areas (2)
Viewed
Other (109)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (44)
Viewed
Hotel & Grounds (5)
Viewed
Dining (5)
Viewed
Room/Suite (23)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (4)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hanoi hotels
0.3 km away
Melia Hanoi
Melia Hanoi
#67 of 574 in Hanoi
1,571 reviews
3.5 km away
Somerset West Lake
Somerset West Lake
#147 of 574 in Hanoi
93 reviews
0.3 km away
Movenpick Hotel Hanoi
Movenpick Hotel Hanoi
#74 of 574 in Hanoi
1,109 reviews
Show Prices
Show Prices
Show Prices
1.0 km away
Hotel de l'Opera Hanoi - MGallery by Sofitel
1.0 km away
Hanoi Tirant Hotel
Hanoi Tirant Hotel
#77 of 574 in Hanoi
1,347 reviews
1.3 km away
Hilton Hanoi Opera
Hilton Hanoi Opera
#89 of 574 in Hanoi
1,899 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Somerset Grand Hanoi

Address: 49 Hai Ba Trung St, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: ₹ 6,480 - ₹ 9,140 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Somerset Grand Hanoi 4.5*
Number of rooms: 185
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Priceline, Agoda, HotelQuickly and Travelocity so you can book your Somerset Grand Hanoi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Somerset Grand Hanoi Hotel Hanoi
Somerset Grand Hotel Hanoi
Hotel Style:
#17 Luxury Hotel in Hanoi
#28 Family Hotel in Hanoi
#35 Business Hotel in Hanoi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Somerset Grand Hanoi staff and other travellers.
13 questions
Ask a question

See all questions (13)

Questions? Get answers from Somerset Grand Hanoi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perhaps being on a higher floor would be quieter.”
 of 5 bubbles ExJen, 14 Jan 2017 | Read review
“The streets of Hanoi are very noisy, so requesting a high room means less road traffic noise at night.”
 of 5 bubbles lemongrassZ, 13 Jan 2017 | Read review
“Traffic noise is horrendous so suggest a high room - at least floor 16”
 of 5 bubbles Frequenthoteluser101, 9 Jan 2017 | Read review
“Clean and tidy”
 of 5 bubbles se0ngb0ng, 3 Jan 2017 | Read review
“Higher floors better”
 of 5 bubbles DavidAsh, 2 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay