It was the first time that I had visited Vietnam, I had no idea which hotel to choose. I chose Hangmy Boutique hotel by chance, later I realised that it was a brilliant choice. The staff was very helpful, especially young lady whose name is Lisa, was very friendly and kind. Her english was perfect and she was a professional lady who knows the job very well. The only negative moment of my trip was that I could not visit Halong Bay because of the current situation at that time but I decided that next time I will definitely come back to visit Halong Bay, hope to spend at least a night at Hangmy Boutique hotel, at the same time to say a hello to my new friend Lisa.
Hotel staff we all very friendly & helpful, specially Lisa who went over and beyond helping me with tours and places to visit within City. Hotel is very central. Clean & a nice breakfast. Felt very welcomed.
Clean room and confortable, excellent service. Ask for Lily, she knows everything around and she take care of our visa extension during our motorcycle tour in the north of Vietnam. Very honest place to feel safe and in the middle of everything you want to see.
Spent 4 nights here as a start of a trip to Vietnam. Was great to have an airport transport included given that we were arriving from Ireland. The rooms were a good quality but the beds were so uncomfortable. The hotel was so noisy, we stayed on the second floor and were woken up at around 5:30/6pm by staff shouting at each other. We came back to Hanoi and stayed in a quieter location for a slightly higher price (around 10 euro) and slept so well at this hotel, was a breath of fresh air. Would recommend if you are looking for a budget accommodation, but would also recommend that you pay a bit more if you want a full nights sleep (just being 100% honest!)
Great location central to the Old Quarter of Hanoi. Great staff, very friendly and helpful especially Lily who has organised all our great trips. The room has a Balcony and is serviced daily. Breakfast has many options for most tastes.
We stayed here for 6 nights during Vietnamese New Year Festival and enjoyed being with them. Good breakfasts always and clean rooms. Our rooms are at the back of the building so very quiet. Generally, everything is quite ok especially very good location in the old quarter. Except one downsize is soft mattress so not comfortable for anybody who prefers hard bed.
The staff informed that since I only book the hotel family room for one day they will give priority to the family whose staying more then a night and request me to cancel the hotel booking since they can only provide me with normal deluxe room. I can’t accept it because i can’t leave the kids stay in a room by themself.
Due to some miscommunication, the hotel did not receive the booking for our stay, when we arrived to check in in the evening. We were glad that they managed to give us the rooms needed. When we returned to stay again two days later, they upgraded one of our rooms to a lovely one with a balcony. Friendly staff who try their best to help.
It was a good stay. The room was good for a boutique hotel. The showers were of Low pressure but the rest was good. Mr Bob attended to us and was helpful. Many places of visit around the area as well. Breakfast was good too!
Thoroughly enjoyed my stay ! Definitly worth stay as location , staff & amenities excellent ! Mr Bob & his staff are exceptional in customer service ! Room clean , hotel is also wel laid outj ! Worth a stay as i will be back !!!!