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Hanoi Guest House

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1,583 Reviews from our TripAdvisor Community

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Showing 1,367: English reviews
Brisbane, Queensland, Australia
Reviewed 23 November 2013

Would recommend this place, great price, the staff were fantastic and very helpful. Room was very clean and spacious . Breakfast was fresh and tasty. Nothing was too much trouble. Would stay here again.

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Helpful?
1Thank Jodie S
ManagerLe, Manager at Hanoi Guest House, responded to this review

Dear Ms Jodie, Thank you so much for your great comment about our Hotel services. It’s a great pleasure to know how much you were fully satisfied with our Guesthouse services such as excellent service, high standard room , delicious breakfast and friendly staff. We would promise to put a lot of focus on improving services day by day to...

Reviewed 21 November 2013 via mobile

We stayed at this hotel for 3 nights. They organised pickup and drop off from/to the airport for us (pick up was free because we booked a halong bay tour with them). The halong bay tour we booked was great. Breakfast was included and was made to order. We had a standard double room and we got upgraded to a...

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Helpful?
1Thank Sarah H
ManagerLe, Manager at Hanoi Guest House, responded to this review

Dear Sarah, Thank you for taking your value time to drop off us a wonderful feedback for your recent stay. Indeed we try our utmost to satisfy all guests requests and even beyond their expectations. We truly look forward to welcoming you back soon. Yours sincerely, HANOI GUESTHOUSE TEAM

Reviewed 17 November 2013

We were upgraded to this guesthouse for one of our nights of our stay in the sister hotel Hanoi 3B - and we were so lucky with the room we got! The service was amazing, staff very welcoming and attentive and the location perfect in the heart of the old town. However, even better than the service and the location...

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Helpful?
Thank Greth123
ManagerLe, Manager at Hanoi Guest House, responded to this review

Dear Gareth, Thank you so much for your very detailed positive comment. We would assure you that it makes us very pleasant to know you obviously enjoyed staying at Hanoi Guesthouse. We would promise to keep good work to deserve your such positive comment. We are really looking forward to welcome you back as soon as possible. Your truly, HANOI...

London, United Kingdom
Reviewed 15 November 2013 via mobile

Was our 1st stop on a 3wk long trip. Made us feel really at home. Great location for old quarter just a 5 min wLk to hoan lake, arranged a car to pick us up from airport via email, he was bang on time. Welcome drinks on arrival too! Room was small but very clean, tidy & cosy. Perfect for...

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Helpful?
1Thank Benny13645
ManagerLe, Manager at Hanoi Guest House, responded to this review

Dear Benjamin, We would be grateful for your wonderful review. We feel very happy when you got the feeling that this is not only the hotel but also it’s your home away from home. Thank you so much for highlighting the hotel staff, the hotel service, the room, the breakfast and location...etc., It extremely will encourage us to maintain our...

Sawtell, New South Wales, Australia
Reviewed 13 November 2013

We stayed at this Guesthouse in Oct/Nov 2013 having had it recommended by a friend and were extremely impressed with the service we received. Even though we only actually booked rooms for two nights in total (on first arrival in Hanoi and on evening prior to leaving), we were provided with exceptional service including courtesy breakfasts and dinner and use...

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Helpful?
2Thank Melinda502
ManagerLe, Manager at Hanoi Guest House, responded to this review

Dear Melinda, Mal, Kerry And David, What a wonderful experience you had at Hanoi Guesthouse! Thank you for taking your value time to sharing this on TripAdvisor. It is a pleasure to read how much you have enjoyed your recent stay by the services provided such as the food offered, the good hotel facilities, the smoothly trip as well as...

Siem Reap Province, Cambodia
Reviewed 11 November 2013 via mobile

As an independent traveller I found this place a great spot in the old quarter, staff were friendly helping to organise trips and picked me up from the airport for free :) would stay again if I came bk to Hanoi.

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Helpful?
1Thank FoodWorldTour
ManagerLe, Manager at Hanoi Guest House, responded to this review

Dear our Valued Guest, We would be grateful for your wonderful review. Thank you so much for positive comment our Guestshouse "a great spot in the old quarter" the hotel staff, the hotel service. It extremely will encourage us to maintain our efforts so the services we provide will meet your expectation thoroughly. We look forward to warmly welcome you...

Kota Kinabalu, Sabah, Malaysia
Reviewed 11 November 2013

We stayed at Hanoi Guesthouse from 18th-23rd Oct 2013. All the staff were very friendly and helpful. The hotel is very clean, well kept and has a fresh new feel to it. Hanoi Guesthouse recommended and helped organized tour packages for us which was a lot of fun. Given the opportunity I would certainly like to stay there again.

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Helpful?
1Thank RamanPModuli
ManagerLe, Manager at Hanoi Guest House, responded to this review

Dear Raman PModuli, Thank you so much for taking your valuable time to write us a positive feedback. It’s a great pleasure to know how much you were fully satisfied with our Guesthouse services such as great tours, excellent service, high standard room and friendly staff. We would promise to put a lot of focus on improving services day by...

Portland, OR
Reviewed 10 November 2013

We stayed at the Hanoi Guesthouse twice during our trip to Vietnam in April 2013. The staff were absolutely wonderful. They went out of their way to make our stay comfortable and inviting. They were knowledgable about local points of interest, and even accompanied us to share a meal at a favorite street food location. They are family friendly, and...

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Helpful?
1Thank JEDM0289
ManagerLe, Manager at Hanoi Guest House, responded to this review

Dear our value guest, Thank you so much for your very detailed positive comment. We would assure you that it makes us very pleasant to know you obviously enjoyed staying at Hanoi Guesthouse. We would promise to keep good work to deserve your such positive comment. We are really looking forward to welcome you back as soon as possible. Your...

Singapore, Singapore
Reviewed 7 November 2013

Our group of 3 stayed at Hanoi Guesthouse for 4D/3N. From the time of email queries till our departure at Hanoi, the service staff have always been ready and helpful to assist us. Very hospitable indeed. The rooms were clean, well decorated and maintained. If we ever make another trip to Hanoi, there is not guessing where we will stay.....Hanoi...

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Helpful?
3Thank GerardGoh
ManagerLe, Manager at Hanoi Guest House, responded to this review

Dear Gerard Goh, We deeply thank you so much for your lovely comment posted on Tripadvisor.com about your recent stay and we would more than happy to see our photos that was taken by you. We are so equally delighted to know how much you enjoyed the hotel’s service which is good and professional, the rooms are clean and well...

Makati, Philippines
Reviewed 6 November 2013

We stayed at Hanoi Guesthouse from October 27th to 29th, 2013. We chose this hotel upon the recommendation of friends, who stayed at their previous location in Hang Hanh St. near Hoan Kiem Lake. The staff were very friendly and helpful during the course of our email correspondence while arranging our itinerary and our tours. They suggested alternatives and were...

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Helpful?
2Thank Maria Gerlyn P
ManagerLe, Manager at Hanoi Guest House, responded to this review

Dear Ms Maria Thank you for your beautiful comments towards our staff, location, service, cleanliness, breakfast and room rates. It’s so glad for us to know that you were satisfied with our services every moment. We would feel really honored to have an opportunity to see you again. Your faithfully Hanoi Guesthouse Team.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Hanoi Guest House is ideally situated in the central part of old town, conveniently close to all the interesting attractions like Hoan Kiem Lake, Ngoc Son Temple, Water Puppet theater, Restaurants, Bars, Shops, etc. The Team speak excellent English, are knowledge to advise you what is worth visiting around Hanoi and other sites. They are incredibly helpful willing to accompany you. Hotel facility be provided sufficiently, include Elevator. The room rates are inclusive of breakfast, daily fruit, juice, coffee and tea. Free Computers to use at lobby. Free WiFi access be served all floors. The rooms are complimentary fully equipped Satellite TV, Minibar, Air-conditioning, Fan, Heater, Internet access - wireless, Computer in lobby (Complimentary), Refrigerator, Work Desk, Wardrobe, Sitting area,Telephone, Hair dryer, Slippers, Private bathroom with hot shower, towers, bathtub, bathroom amenities, Wake up service/Alarm clock... Superior room with window, Deluxe room with balcony or Old Quarter view, Honeymoon rooms are decorated specially. ... more   less 

Additional Information about Hanoi Guest House

Address: 85 Ma May Street, Hoan Kiem District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: ₹ 1,703 - ₹ 15,121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Guest House 3*
Number of rooms: 10
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Also Known As:
Hanoi Guesthouse Hotel Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Guest House staff and other travellers.
3 questions
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Questions? Get answers from Hanoi Guest House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“705 is my favorite room”
 of 5 bubbles Meahsunshine, 29 Nov 2016 | Read review
“top floor, room 705.. good views to city. nice terrace.”
 of 5 bubbles ronnsoujourn, 6 Nov 2016 | Read review
“hotel at the old Hanoi street, lots of food access.”
 of 5 bubbles sohboonhuih, 14 Oct 2016 | Read review
“Spend the extra money and get a balcony with a view”
 of 5 bubbles Ferdieza, 11 Oct 2016 | Read review
“Ask for the large rooms, as small rooms are definitely small.”
 of 5 bubbles KarenB597, 10 Oct 2016 | Read review
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