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Hanoi Golden Moon Hotel

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#24 of 573 Hotels in Hanoi
Certificate of Excellence
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324 Reviews from our TripAdvisor Community

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Showing 270: English reviews
1 review
Reviewed 3 days ago NEW via mobile

Very clean and cozy hotel. Best staff ever-they solved all our problems in 5 min- booked all our trips and flights and hotels😄. They kept our luggage as long as we needed. Laundry was done in a moment! It was like the headquarters of Northern Vietnam. Recommend for everyone. Thank You Peter and Co! Kadi Estonia

Helpful?
Thank Kadi V
Melbourne, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW via mobile

The beds in this hotel are HUGE, but not that comfortable. The breakfast was pretty average but as vegans we couldn't expect much better, otherwise I'm sure it would be great. We got upgraded for free and the staff are very friendly and helpful. Also the hotel is in an excellent location, very close walk to lots of places to... More 

Helpful?
Thank mikaelawebb
Perth, Australia
1 review
Reviewed 6 days ago NEW

Great place to stay! When I arrived at the hotel, with a taxi they arranged for me from the airport, I was offered a welcome drink and fresh fruit. The checkin was fast and the staff is really lovely. The hotel is right in the heart of the old quarter and yet I found my room to be fairly quiet.... More 

Helpful?
Thank Sabine K
Singapore, Singapore
Level Contributor
79 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 2 weeks ago via mobile

Stayed for 3 nights in the heart of hanoi. Excellent location nearby Hoan Kiem Lake. Check in process was a breeze and staff did their best to make you feel at home. They offered us a super sweet welcome drink and a cold towel to freshen up. And offered to bring up our almost negligible (just 1 backpack) luggage to... More 

Helpful?
1 Thank dinnosaur
2 reviews
Reviewed 2 weeks ago via mobile

We stayed in the hotel for two nights between our trips to Sapa and Ha Long Bay. The staff was very friendly and the rooms were clean and neat. After our return from Ha Long Bay we were again welcome at the hotel and could use the shower before leaving Hanoi. Overall an excellent and very nice place to stay... More 

Helpful?
Thank Doornie
Hanoi, Vietnam
Level Contributor
4 reviews
3 hotel reviews
Reviewed 2 weeks ago

The Golden Moon staff was great. We were able to go to and from Hanoi very easily. They kept our bags and arranged travel to and from the airport very easily. The location was right in the middle of everything, but was never loud in our rooms. Peter and the rest of the staff was very attentive to all of... More 

Helpful?
Thank ashleycheung15
Barcelona, Spain
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

Stayed here for a night and we absolutely adored it. Coziest boutique hotel, the staff is most helpful and very friendly, location is amazing and very tasty breakfast! The manager helped to sort issues we had with travel agency and saved our trip to Halong Bay! Highly recommended

Helpful?
Thank IpanimaNr1
Brussels, Belgium
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

This hotel served perfectly as our 'base' during our 2 week stay in North Vietnam. The hotel has an excellent location (just on the edge of the old quarter, 5 min walk from the Ho Hoan Kiem lake). The rooms are very clean and comfortable, and surprisingly quiet for being in the centre of the city. But especially a very... More 

Helpful?
1 Thank Pieter L
Christchurch, New Zealand
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

This was a great hotel. The staff were helpful and always available. Breakfast had lots of options as well as a full fruit platter. Try the banana pancake with berry syrup. Location close to the shopping area but need to walk 10min to get to better restaurants on the other side of the lake.

Helpful?
Thank XCaliber32
Christchurch, New Zealand
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

Stayed here for 3 nights. It was a great hotel. The staff were friendly and helpful and spoke very good english. We were greeted with a good introduction to Hanoi with a map and recommended places. We also organised transport to Cat Ba Island through them which was very good. The rooms were big and clean with good air conditioning.... More 

Helpful?
Thank Greenjandals

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
At the Hanoi Golden Moon Hotel we combine customer service,staff attitude and a warm friendly environment with plenty of charm, chic design, modern comfort and modern facilities. Our cosy hotel is run by a small team of young, professional and enthusiastic staff who are old hands at the hotel industry in Hanoi. What they don`t know isn`t worth knowing. Nothing is too much trouble for us. Here, you will experience many moments of peace, good service and a welcoming smile. We are committed to ensuring you leave Hanoi with happy memories of a unique city and a special hotel. it is a short walk to the Hoan Kiem Lake and 10 minute to the Night Market Hoan Kiem, the Water Puppet Theatre and the many other delights of traditional Ha Noi. Hanoi Golden Moon Hotel is your ideal choice to stay and discover the real Hanoi ... more   less 

Additional Information about Hanoi Golden Moon Hotel

Address: 65 Nguyen Huu Huan | Hanoi Viet Nam, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: ₹ 1,977 - ₹ 9,819 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Golden Moon Hotel 3*
Number of rooms: 8
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Hotel Style:
#11 Spa Hotel in Hanoi
#46 Best Value Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Golden Moon Hotel staff and other travellers.
2 questions
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Germantown, Tennessee

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Questions? Get answers from Hanoi Golden Moon Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms we stayed in were great in size”
 of 5 bubbles ashleycheung15, 19 Nov 2016 | Read review
“We had a room without city view (so not at the street side), and they were very quiet.”
 of 5 bubbles pieterl2013, 18 Nov 2016 | Read review
“Great with city view room.”
 of 5 bubbles carstenhasberg, 13 Nov 2016 | Read review
“best location at old quarter Hanoi”
 of 5 bubbles ecovetpai2016, 28 Oct 2016 | Read review
“Contact with Peter Lee”
 of 5 bubbles michelllinares, 26 Oct 2016 | Read review
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