Make no mistake, this is NOT the Marriott, but the price was right and the location excellent. You don't go to Vietnam to sit in a hotel, so it was merely "clean enough" for comfort. We'd go back. Laundry service was great. Breakfast was simple but really good, namely the fried fish pho which we didn't try out in town.
very nice and kind man in golden suite hotel he called taxi and gave me many good tips because of him , i could get really wonderful time in hanoi thanks ^^ 매우 친절하고 멋진 호텔 직원 덕분에 하노이에서 환상적인 시간을 보낼수 있었다 조금 더 저렴한 택시를 공항까지 불러다주었으며 하노이에서 지내는 여러 팁을 알려주었다 감사합니다 :)
Hotel is located in Hand Quat from where all places are easily approachable. Lake and market is in walking distance. Rooms are decently spaced and neat. Wi-Fi is decent. Breakfast is OK. Staff is very helpful.
We had a great stay at Golden Sun Suites Hotel. Great location in the Old Quarter, nice spacy rooms and exceptional friendly and helpfull staff. Jenny and her colleagues helped us with all tickets, tours etc. I strongly recommend this hotel.
Reception service is poor. Room has kettle and cups but you have to bring your own coffee or tea. There were no bottled water in the room too, not even after calling reception three times. Only upon checking out did receptionist offered me a bottle! Bed sheet was not clean, could see little bugs crawling around. Although I was alone, I was given a triple-room which is redundant; better a clean small room than a big unclean one.
We have stayed 2 nights in this hotel and had a best breakfast in all Vietnam. The hotel is in great location, very quick access to all main tourists attractions in the city. We had a Junior Suite and it was spacious, with a good wifi and window from a quiet side. The bed was comfortable and TV, AC working perfect on a separate socket so when we were comming back from the town, the room was chilled. The bathroom needs a slight improvement but they getting there. After Covid it isn't easy to get everything done in one day. Overall, we hade a perfect stay.
We visited in 2019 it was quite nice, pleasant experience. But this year it was miserable unfortunately, it needed renovations. The ac in the room was not working, we asked for assistance but no one responded, telling us it was the maximum and no one can clean the room because of COVID . Breakfast was at it least because of COVID, there was no lightings in the hotel. We would prefer that there will be some improvements because it has good location and nice big pool and big rooms.
This was my first trip to Asia, and on arrival I admit I was overwhelmed. The Golden Sun Suite Hotel was definitely a place where we could rest up and get our bearings. We booked here for four nights, and then stayed an additional night. The hotel was clean, the staff were amazingly helpful and the breakfasts provided were fresh and good quality. Having a good breakfast set us up for hot days where we didn't eat much until later. Our room was a good size and very clean - this was my biggest concern, but we couldn't have been happier. The location was great, we were in the centre of the old town but there wasn't really any noise from the streets. The key thing here was the staff, who were all very friendly and efficient. They booked trips for us and helped with everything. Even when we finished our stay at the hotel and returned from a boat trip they let us rest in the hotel and organised our travel to the airport, even providing us with cool drinks. We would definitely stay here again. It was the perfect haven for the often chaotic Hanoi scene (that you get used to and love very quickly). Thanks to the staff for a fantastic stay.…
This hotel is absolutely perfect to explore Hanoi. It’s in the heart of the city. Lots of restaurants and great shopping in the area. Rooms are large and very clean. The customer service from the employees is wonderful. I highly recommend it
This hotel "ticked the box" in every respect. On arrival, after a very friendly welcome and plenty of information about the local area and where to eat etc, we were taken upstairs and offered a choice between two (equally splendid) rooms. I don't remember this happening to me anywhere else in the world! Our chosen room was superb - spotlessly clean, with a very comfortable large bed, safe, fridge and beautifully finished with nice artwork on the walls. The bathroom was excellent, the shower had good heat and flow and toiletries were provided. The staff were absolutely wonderful; all so friendly and helpful and more than willing to provide information on Hanoi and sort taxis etc. They also looked after our bags while we spent a night in Ha Long Bay. Breakfast was really nice with freshly cooked eggs and pancakes, as well as a wide range of buffet options including Asian and western foods. The bread and fruit were particularly nice. Wifi was good and the location spot on for many of Hanoi's attractions. In seven weeks travel in SE Asia, this hotel was a stand out. I really hope the hotel and staff can make a come back post-Coronavirus.…