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Hanoi E Central Hotel

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578 Reviews from our TripAdvisor Community

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There are newer reviews for Hanoi E Central Hotel
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Showing 506: English reviews
Reviewed 28 July 2016 via mobile

We have travelled for three weeks in Vietnam and I can honestly say this hotel is a must, we stayed twice in Hanoi, once in the penthouse suite, great views from own balcony... second stay was two rooms for our family & staff kindly ensured they were in same floor adjoining so our children were close. Rooms are beautiful &...

Thank Sara H
Beijing, China
Reviewed 26 July 2016

Spend two nights, great and professional staff, totally customer-oriented, provide many useful suggestions. Hotel located in downtown , with several good restaurants along the road, 5-minutes walking to the lake. Best value for money hotel in Hanoi. Highly recommend!

Thank cgoplan
Brisbane, Australia
Reviewed 20 July 2016 via mobile

Over 2 trips to Vietnam, we have now stayed in the Hanoi Elegance Diamond, Ruby, Emerald and Hoi An Essence - all part of this hotel chain. I need to say that while the Emerald may be the "little sister" of the chain, it was the single best place we have stayed at in all of Vietnam. The amazing service...

Thank joelene2
London, United Kingdom
Reviewed 18 July 2016 via mobile

We've stayed at this boutique hotel on a number of occasions past few years. It's located centrally in the Old Quarter of Hanoi. It's a very warm inviting experience right from when you first set foot to departing. The decor is very pleasant, rooms nice and clean, staff are very friendly and because of the number of times we've stayed...

Thank AnilJethwa
Sydney, Australia
Reviewed 18 July 2016

This hotel is located in the thriving Hanoi Old Quarter, a few minutes walk from the lake and Pagoda. Amazing shopping, great restaurants and with cultural and historical sites within minutes. This hotel is beautifully maintained, rooms are comfortable and well appointed, 24 hour desk and caring, attentive staff. Everyone has a great sense of humour and was permanently smiling....

Thank gmac_emotiv
Newcastle, Australia
Reviewed 15 July 2016

Staff were very accomodating could not do enough to assist . Would highly recommend you to stay . Great position walking distance to everything . 10/10 for the staff .I was a guess of Ms McDonalds . Manager was fantastic . First time to Vietnam and it won't be the last ! Thanks again 😀

Thank _shelby412003
Reviewed 12 July 2016

We stayed in the penthouse in this small hotel in the old quarter. It was a very handy location and excellent accommodation - very clean, good showers and a superb view from our rooftop terrace. The staff were amazing - very friendly and super attentive. They genuinely seemed to care about us and want us to enjoy Hanoi.

Thank Prue N
Reviewed 9 July 2016 via mobile

Hanoi Elegance Emerald Hotel provided a top class service. Could not fault anything. Their customer service was unquestionably the best I've ever experienced. The room delightful. They organised everything - perfect. Definitely 5 Star

Thank LeaMillard
Reviewed 8 July 2016 via mobile

I have never stayed at a hotel where the staff (and I mean EVERY single person working at the hotel, from the manager to the bell boy) were so fantastic. They organised everything for us... excursions, rickshaw rides, electric car ride, airport and hotel pick-up, even restaurant bookings and spa treatments. But it was not just that they took care...

Thank Kim M
Melbourne, Australia
Reviewed 20 June 2016 via mobile

Great location really near the old quarter, very easy to walk to the central lake and wander through the streets, very friendly staff at reception and good breakfast with lots of choice - recommend the eggs benedict. Provided laptop and local delicacies in the room which were appreciated.

1Thank 722jacquih

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Room Service
  • Laundry Service
  • Concierge
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Centrally located, 1 minute walk to the Sword Lake, the new boutique Elegance Emerald hotel possesses Six luxuriously-appointed rooms, all with city view open windows and are equipped with air conditioner, free ADSL & wireless internet access plus a private laptop, IDD telephone, satellite TV, mini bar, marble-tiled bathrooms with high-end amenities. Luxurious Penthouse Suite available. ... more   less 

Additional Information about Hanoi E Central Hotel

Address: No. 18 Lo Su Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Happy Hotel)
Region: Vietnam > Hanoi
Price Range: ₹ 3,046 - ₹ 5,482 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi E Central Hotel 3*
Number of rooms: 17
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Hotel Style:
#8 Business Hotel in Hanoi
#10 Family Hotel in Hanoi
#10 Romantic Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi E Central Hotel staff and other travellers.
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Singapore, Singapore
1 month ago
10 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The penthouse is a two-bedroom unit with a balcony with lounge chairs and table and chairs for having meals or hanging out outside!”
 of 5 bubbles effiem22, 30 Nov 2016 | Read review
“It is worth taking a deluxe room instead of a superior room.”
 of 5 bubbles jessicabH995LV, 22 Nov 2016 | Read review
“the room we were in was out of the noise and very quiet very enjoyable”
 of 5 bubbles VickiMcQuade2016, 20 Nov 2016 | Read review
“We were on the 6th floor facing onto Lo Su Street and there was zero traffic noise”
 of 5 bubbles , 28 Oct 2016 | Read review
“I was on 6th floor, street side and it was quiet”
 of 5 bubbles lindac930, 15 Oct 2016 | Read review
5 of 5
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