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Hanoi Old Town Hotel

968 reviews
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Traveller (107)
Room & Suite (25)
Dining (6)
Overview
  • Excellent76%
  • Very good18%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“halong bay”(99 reviews)
“night market”(45 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Family Rooms
3.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (968)Write a Review
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633
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633
147
37
15
8
Show reviews that mention
All reviewshalong baynight marketrecommend this hoteldong xuan marketha long baybudget hotelenjoyed my stayamazing staffrooms are cleannorth vietnamhotel is locatedspecial thanksbusy streetfree breakfasthot wateramazing staystayed here for nights
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1 - 5 of 840 reviews
Reviewed 3 days ago via mobile

The hotel is clean, the room is spacious. Beds are comfortable. What stands out is the amazing customer service given by Giang. She has helped us know where everything is, set up reservations, and in general gone above and beyond for us. This type of...More

Thank Lovinglifeup
Reviewed 5 days ago

My girlfriend and I spent 3 days here during our Vietnam trip. We were surprised how good the service was. The staff is great and really makes sure that you feel comfortable and have everything you need. They gave us advice what to do, where...More

Thank Enis M
Response from Hanoi Old Town H, Manager at Hanoi Old Town HotelResponded 4 days ago

Dear Enis, It's so kind of you to leave a grateful review about Hanoi Old Town Hotel. All staff miss you a lot. Not a long time but you feel our heart, our enthusiam and hospitality. We are so appreciated. Our quote is "Best Service,...More

Reviewed 1 week ago

Stayed here from Feb 6-7 and Feb 9-12, 2018. All of their staff are very friendly and helpful with all our concerns. Rooms are clean. They helped us arrange our tours. Will definitely stay here again if ever I go back in Hanoi.More

Thank Jeff S
Response from Hanoi Old Town H, Manager at Hanoi Old Town HotelResponded 4 days ago

Dear Jeff, I would like to warmly thank you for your gratitude, and for leaving this wonderful review on TripAdvisor further to your stay at Hanoi Old Town hotel. Your feedback will serve as our motivation to continue with our pursuit for excellence. We are...More

Reviewed 1 week ago

Very comfortable rooms. Very good Wifi and breakfasts. Good location. Staff helped with arranging trips and were some of the most helpful staff I have ever encountered staying in a hotel or hostel. Would stay there again.More

Thank 78paul2000
Response from Hanoi Old Town H, Manager at Hanoi Old Town HotelResponded 4 days ago

Dear Paul, We greatly appreciate you taking the time to provide valuable feedback about your experience at Hanoi Old Town hotel. It was a pleasure having you staying with us. We are glad to know you had a pleasant stay with us and that the...More

Reviewed 1 week ago via mobile

What a lovely little hotel! The staff were great, always happy and smiley! Room was very clean and nice hot shower, and great big comfy bed!! Great location in the old quarter of hanoi! Would certainly recommend!More

Thank Bex2209
Response from Hanoi Old Town H, Manager at Hanoi Old Town HotelResponded 4 days ago

Dear Bex Thanks so much for your great review on Tripadvisor. It's so kind of you to take your valuable time to share your great experience about Hanoi, about our hotel and other sightseeings. We always try our best to bring the true value of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Hotel Amenities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Details
Price range
US$ 25 - US$ 41 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 25 - US$ 41 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (107)
Room & Suite (25)
Dining (6)
Pool & Beach (1)
Questions & Answers
Ask a question
terencechua23
13 December 2015|
AnswerShow all 5 answers
Response from Hanoi Old Town H | Property representative |
Hi Terren I am Vinh Le, A Hanoian, I am working for travel company. We are having promotion for cruise Halong bay summer. It is only 90$ for 3 stars cruise, Rosa Halong Cruise Pls let me know if you would like to book this... More
0
Votes
LangaDang
26 February 2015|
AnswerShow all 5 answers
Response from Beclise23 | Reviewed this property |
You can arrange a pick up service if you email the Hotel, it's around $20. That's what we did anyway
0
Votes
Room Tips
"Get rooms from the 2nd floor and up to avoid noise from their restaurant."
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"Ask for the rooms with a view of old town Hanoi."
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"We stayed in room 202 which had a great street view, but was a little noisier"
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"Higher floors are further away from street traffic and therefore quieter at night."
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