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Hanoi Old Town

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Hanoi Old Town
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699 Reviews from our TripAdvisor Community

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Showing 605: English reviews
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Reviewed yesterday NEW

Lily and the rest of the team at Hanoi Old Town were extremely welcoming and accommodating from the moment I arrived. They helped me a ton in putting together a tour schedule during my stay there. In addition to that, they made sure to reserve a room for me while I was gone at no cost, so that I could...

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Helpful?
Thank Drew S
Reviewed 4 days ago NEWvia mobile

We arrived to the hotel at 4 am, we had no where else to go and our check in wasn't until 2 PM. We woke the staff up they encouraged us to come in despite the hotel was fully occupied and sleep on the couches until someone checked out. They let us sleep there while the early risers at 6...

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Thank Madison R
Reviewed 5 days ago NEWvia mobile

Fantastic hostel, I stayed in 3bedroom private room with my mates. Very clean, spacious rooms. Great location, only 3min walk from all the bars (beer corner). Most notably though, the staff were incredibly kind and helpful. They outlined all the best food places and attractions. They are still helping me even after I have left. Having unfortunately lost my jump-on-off...

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Helpful?
Thank Daniel J
Hanoi Old Town H, Người quản lý at Hanoi Old Town, responded to this review

Dear Daniel, Your great review makes us very excited and more confident about what do we do for all our customers during their holiday. Thank you very much for your time to give us such a gorgeous review on TripAdvisor. I promise to send your fabulous review to all team members. It is so glad that we can serve you...

Nassjo, Sweden
Reviewed 6 days ago NEWvia mobile

Best stay i had in vietnam easily, great staff and great rooms. They helped us with everything and its a really good stay, truly recommend this hotel and hope that you will enjoy it the same way that i we did

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Helpful?
Thank Jeparn
Hanoi Old Town H, Người quản lý at Hanoi Old Town, responded to this review

Dear Jesper, Thanks so much for sharing your memorable experience when staying with us. It's great to hear something from you, especially really nice review about us. It is such a big motivation and we all know that we are going on the right track to make our customers happy and have a good impression when thinking about Hanoi, about...

Nelson, New Zealand
Reviewed 6 days ago NEWvia mobile

I did not stay here but did have lunch here as part of a tour. It was very clean and tidy and the staff very friendly. The food was very good as well especially the fish and mango sauce on the salad. Would definitely stay here if I return to Hanoi.

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Helpful?
Thank owlesey
Hanoi Old Town H, Người quản lý at Hanoi Old Town, responded to this review

Dear Owlesey, Thanks so much for your brillian review. We are not only a beautique hotel but also the tour organization. Our business is to make you and other guests coming to us always feel comfortable and trust-worthy. That why we always try our best to make our service better and better. Our quote is "come like a guest, leave...

Reviewed 1 week ago via mobile

Although a bit reluctant at the beginning, it turned out to be a great stay. The staff was supper friendly, great breakfast and we managed to book some trips directly through them..made things so simple.

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Thank Andreia L
Hanoi Old Town H, Người quản lý at Hanoi Old Town, responded to this review

Dear Andreia, It's so kind of you to rate us a great review on Tripadvisor. We are so excited to hear that you had a good time and nice memory in Halong Bay. Our bussiness is to take care of you and give you the best options to travel. We are trying to keep ourselves to go on the right...

Milton Keynes, United Kingdom
Reviewed 1 week ago

I had a very enjoyable stay in Hanoi, mainly because of the staff at the Old Town Hotel. I felt the staff really put forth the effort to ensure I had a great stay. The Room was also very clean and beautifully presented.

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Helpful?
Thank michaeltosh
Hanoi Old Town H, Người quản lý at Hanoi Old Town, responded to this review

Dear Michael Tosh, Thank you very much for taking your time to rate a review for our hotel. We are very happy to get to know that even you just experienced the stay with us for a short time but already felt our hospitality. We always try our best to make a comfy stay for everyone as you feel at...

Reviewed 1 week ago via mobile

We were arriving at 5:30am so we booked the room for 2 nights to make sure we would be able to check in early. After booking, Lily got in touch via email to make sure we had all the information we needed. When we arrived, Ruby greeted us at the front desk, looking far more awake than us, and a...

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Helpful?
Thank Total_Expeditionist
Hanoi Old Town H, Người quản lý at Hanoi Old Town, responded to this review

Dear our value customers, Thanks so much for taking your busy time to leave us a really good comment. We always want put ourselves into customers' position to understand your feelings and demands. We are so sorry about the misunderstanding between us and Hostelbookers, which makes you a bit confused about the breakfast included or not. We already contact with...

Reviewed 1 week ago via mobile

We stayed here 2 times Both were superbe Great breakfast Clean rooms Staff is great and helpfull Fair price Great location next to night market and the area full of resturant and bars We would come back Tomer & ofri

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Thank Ofri O
Hanoi Old Town H, Người quản lý at Hanoi Old Town, responded to this review

Dear Ofri and Tomer, Thank you very much for your time to give us such a gorgeous review on TripAdvisor. I promise to send your fabulous review to all team members. Your great review makes us very excited and more confident about what do we do for all our customers during their holiday. You guys are such a kind persons...

Reviewed 1 week ago

I had two interviews and needed a laptop with a webcam, and the staff helped me set it up and let me use it for two days. Had a great stay and everyone was super helpful. Location is also really great.

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Helpful?
Thank Daan S
Hanoi Old Town H, Người quản lý at Hanoi Old Town, responded to this review

Dear Daan, Thank you so much for such a beautiful review to tell everyone about your experience at Hanoi Old Town Hotel. We are extremely happy we have achieved our goal in making your stay memorable by providing our standing service. We are so thankful, our staff are a hard-working team to make sure all customers feel like their home....

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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Hanoi Old Town is a newly renovated 3 star hotel in the hear of Hanoi's Old Quarter. We are proud to be one of the first hotel owned and run by a westerner in Hanoi's Old Quarter. At Hanoi Old Town hotel, we offer 28 luxurious and boutique rooms with full of modern and well-equipped furniture which meet all guests’ standard. We also offer the best priced, highest standard tours and travels for Vietnam for all budgets. By taking a little time to stay here with us, you will enjoy amazing and unbelievable experiences never felt before. We ensure to make every effort to accommodate all guests staying here. Book with Hanoi Old Town Hotel today to guarantee a truly amazing stay in Hanoi, one of the most exciting, vibrant and captivating city in South East Asia. ... more   less 

Additional Information about Hanoi Old Town

Address: 95 Hang Chieu | Hoan Kiem, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: ₹ 1,239 - ₹ 3,129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Old Town 3*
Number of rooms: 25
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Old Town staff and other travellers.
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Questions? Get answers from Hanoi Old Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay on 100 level(same level as check in and restaurant).”
 of 5 bubbles beaverdm, 7 Mar 2017 | Read review
“One double bed room in 2nd floor has warm watered bath tube, very comfortable for your relaxing your busy day.”
 of 5 bubbles paulinaa334, 5 Mar 2017 | Read review
“To avoid the night traffic, choose a room ending in a 3 or 4”
  • the bed was big enough for three people.
 of 5 bubbles 128DavidB, 15 Feb 2017 | Read review
“All rooms very nice”
 of 5 bubbles marcelgabalin, 19 Jan 2017 | Read review
“get rooms Not facing main street. It can get loud. Rooms are clean and showers are great with great water pressure”
 of 5 bubbles nataliasavali, 20 Dec 2016 | Read review
5 of 5