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Serene Premier Hotel

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#4 of 578 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Serene Premier Hotel
Serene Premier Hotel
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267 Reviews from our TripAdvisor Community

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There are newer reviews for Serene Premier Hotel
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Showing 129: English reviews
Reviewed 2 weeks ago via mobile

Our stay at the Serene Premier Hotel was excellent. The staff were friendly, helpful and went above and beyond to ensure our stay was pleasant. The location was only a short walk to the lake and night market.

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Helpful?
Thank Katie O
Incheon, South Korea
Reviewed 2 weeks ago

Serene hotel was very comfortable and nice. Especially, I met a wonderful woman, Maria, She was really nice. We were accorded a warm welcome by Maria. And We also got a lot of information about Hanoi. I will definitely visit Serene hotel next time again. Thanks, Maria

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Thank ilwawmh
Reviewed 2 weeks ago via mobile

To Maria, Trang and all the staff at the Serene Premier we would like to say thank you for your generous warm friendliness that made our stay most enjoyable. The room was comfortable and the breakfasts delicious. The hotel is in a fabulous street which comes alive in the mornings with a fresh fruit and meat market where the locals...

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Thank Lance W
Manchester, United Kingdom
Reviewed 2 weeks ago

The Serene staff could not be better and the position in the heart of the Old Town was perfect . We used the hotel recommended driver from the airport which worked well . Comfortable beds and perfect showering facilities .Anna helped with directions around the town and we thoroughly enjoyed our time in Hanoi .

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Thank Charl0tte87
Essaouira, Morocco
Reviewed 2 weeks ago via mobile

My husband and I stayed at this hotel for 2 nights while in Hanoi and were extremely impressed by their hospitality and kindness. Rose and all hotel staff went out of their way to make our stay in Hanoi enjoyable and memorable. The hotel transfer service was great and the rooms were very clean and comfortable. Loved the breakfast too!...

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Thank KylieandDavid
scotland
Reviewed 2 weeks ago

My husband and I stayed in the Serene Premier hotel in mid March for 7 nights. All of the staff, from the newest bellboy to the manager, under Emily's leadership, were welcoming, kind and helpful and they smiled all the time. Emily made sure we were aware of the main tourist attractions and how to get around, even to the...

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Thank OzzieKay
Reviewed 3 weeks ago via mobile

My friend and I spent some time in Serene Premier Hotel and we had a perfect stay ! The hotel is perfectly located in the city near all the most vivid places in Hanoi but in a quiet street ! What surprised us the most was the professionalism of the staff. They were really nice and gave us all the...

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Thank Jonjong13
Singapore
Reviewed 3 weeks ago

I have been too lazy to write reviews, but for this stay, I have to write to commend the impeccable service from the hotel staff. Pros: Prompt response on email replies / bookings from Emily and Rose. Complimentary pick up for stay of at least 3 nights stay. On arrival Emily provided us detailed advise of where to eat and...

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6Thank VONinSG
Reviewed 3 weeks ago

My partner and I stayed in the Serene Premier hotel in March or 1 night before a trip to Halong Bay and 2 nights upon return. The staff were so welcoming and helpful from the second we arrived. Knowing we had limited time in Hanoi they made sure we were aware of the main tourist attractions and how to get...

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Thank Chiara P
Ashton, Ontario, Canada
Reviewed 3 weeks ago

I selected the Serene Hotel because of the positive reviews it received and am very glad that I did. I was in contact with Emily weeks before arriving and she made recommendations, bookings and arrangements for us before we even met. We were so warmly welcomed upon arrival. The hotel is tucked in a quiet alley away from the noisy...

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1Thank Melody S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
Serene Hotel is the best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by professional & dedicated staff, providing you a comfortable & memorable stay. Hanoi Serene Hotel offers beautiful and spacious rooms with nice view of Hanoi old street. Hanoi Serene Hotel is equipped with all amenities that you expect such as air-conditioning, international standard elevator, Internet ADSL,Computer in room , cable television, mini bar and more. ... more   less 

Additional Information about Serene Premier Hotel

Address: 10c Yen Thai Str., Old Quarter | Hoan Kiem District, Hanoi 0084, Vietnam
Region: Vietnam > Hanoi
Price Range: ₹ 2,917 - ₹ 4,278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Serene Premier Hotel 3*
Number of rooms: 14
Reservation Options:
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Hotel Style:
#6 Romantic Hotel in Hanoi
#8 Family Hotel in Hanoi
#37 Business Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Serene Premier Hotel staff and other travellers.
12 questions
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Kuala Lumpur, Malaysia
Ottawa, Canada
3 months ago
Brisbane Australia
Brisbane Australia

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Questions? Get answers from Serene Premier Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms appear really good”
IntrinsicTravels, 23 Apr 2017 | Read review
“Higher floors are likely to be quieter.”
SimonDabbs, 11 Apr 2017 | Read review
“The higher the floor, probably the quieter, but there is little noise from the quieter and narrow Yen Thai street below.”
OzzieKay, 6 Apr 2017 | Read review
“We had a room on the 6th floor and it was lovely and quiet.”
MelodyS426, 30 Mar 2017 | Read review
“We stayed on the 4th floor, so peaceful.”
SarahRestall, 18 Mar 2017 | Read review
5 of 5