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Serene Boutique Hotel & Spa

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Traveller (133)
Room & Suite (41)
Dining (12)
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Overview
  • Excellent97%
  • Very good2%
  • Average1%
  • Poor0%
  • Terrible0%
Travellers talk about
“ms jenny”(4 reviews)
“old quarter”(80 reviews)
“halong bay”(29 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Airport Transportation
Room Service
Suites
4 Star Hotel
All hotel details
Offers from Serene Boutique Hotel & Spa
Special Offer: Package Deal
Contact Info
Name/address in local language
Offers from Serene Boutique Hotel & Spa
Special Offer: Package Deal
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Reviews (402)
There are newer reviews for Serene Boutique Hotel & Spa
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Traveller rating
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All reviewsms jennyold quarterhalong baybat sugreat hotelwonderful stayphocity mapwalking distancethe hotel staffamazing staffdays nightsrecommend this hotelfoot massagebreakfast staffamazing customer servicewill stay there again
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21 - 25 of 294 reviews
Reviewed 2 weeks ago

My girlfriend and I stayed at this hotel on 3 separate 1 night stays during our trip around Vietnam and enjoyed all three of them. The hotel is very well located in the Old Quarter with clean, well-furnished rooms. The highlight of the hotel however...More

Thank SaafLandan
Reviewed 2 weeks ago via mobile

We found the hotel from recommendations online and weren’t disappointed. The moment we arrived, Sarah appeared next to our Uber and welcomed us with the biggest smile! We were introduced to amenities with a juice etc which was nice. The room was gorgeous; comfortable, spacious...More

Thank benjaminhF1747LO
Reviewed 3 weeks ago

Excellent location and close to everything. Very comfortable bed And pillows. Our room was lovely with a quaint balcony where we could watch the street below. Food great and staff very friendly and helpful. The best part of the trip was the wonderful massages we...More

Thank Anna K
Reviewed 3 weeks ago via mobile

We had a wonderful stay in the Serene Boutique Hotel. The staff was very friendly and helpful, especially Hue at the reception. They gave us as well the possibility to take a shower and leave our luggage there, after a trip to Halong Bay and...More

Thank Frank S
Reviewed 3 weeks ago via mobile

This has to be one of the best hotel I have stayed. Rooms are well sized, clean and well equipped. Above all, the hotel offers excellent service. Before the trip, I enquire on itinerary recommendations. Their staff, Jenny, went a step further to book for...More

Thank Lachezis
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Hotel Amenities
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Details
Price range
US$ 50 - US$ 107 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Hanoi
#7 Spa Hotel in Hanoi
#64 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 50 - US$ 107 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Hanoi
#7 Spa Hotel in Hanoi
#64 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
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Traveller (133)
Room & Suite (41)
Dining (12)
Questions & Answers
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Amy L
14 April 2018|
AnswerShow all 3 answers
Response from Kenton S | Reviewed this property |
7 floors accessable by lift and a wide easy stairwell ,the restaurant on 8th floor is accessable by stairs only. Brakefast is served in the restaurant. the staff are incredibly helpful ,if you have issues contact them.
1
Vote
Georgia S
4 February 2018|
AnswerShow all 3 answers
Response from Deborah H | Reviewed this property |
Yes it has.
1
Vote
klmDallas
26 December 2017|
AnswerShow all 4 answers
Response from patrickjvella | Reviewed this property |
I found the hotel to be very quiet considering its location,i stayed on the 4th floor and the noise was basically non existent,this is a really wonderful hotel,and you will be so happy if you stay here.
1
Vote
Room Tips
"we had small room,didn't really need anything else,spent most of time out.But there are also bigger rooms..."
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"7 floor is with a good view of city!"
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"Suite rooms on 7th floor has great views"
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"Couldn't click on ratings for some reason but they are all five."
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