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Serene Boutique Hotel & Spa

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Traveller (154)
Room & Suite (41)
Dining (12)
Ratings and reviews
#13 of 625 Hotels in Hanoi
Certificate of Excellence
  • Excellent97%
  • Very good2%
  • Average1%
  • Poor0%
  • Terrible0%
Travellers talk about
“ms jenny”(4 reviews)
“old quarter”(96 reviews)
“halong bay”(36 reviews)
View all reviews
What's included
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Airport Transportation
Room Service
Suites
Concierge
Dry Cleaning
Shuttle Bus Service
Private Balcony
Free Parking
Pool
4 Star Hotel
Offers from Serene Boutique Hotel & Spa
Offers & Announcements: New Hotel: Shining Suites
View all hotel information
Location and contact
16-18 Bat Su | Hoan Kiem Dist., Hanoi 10000, Vietnam
Name/address in local language
Hotel website
4.4 km to Noibai Airport
327 restaurants are within a 0.5 km radius
0.7 km from Old Quarter
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (475)
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351 results
Traveller rating
340
9
2
0
0
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LanguageEnglish
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340
9
2
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Show reviews that mention
All reviewsms jennyold quarterhalong baybat sugreat hotelphowithin walking distancewonderful stayrecommend this hotelamazing staffamazing customer servicetop floorthe hotel staffrooftop restaurantremembered our namesbreakfast staffwould definitely stay here again
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1 - 5 of 351 reviews
Reviewed 2 days ago via mobile

I booked this place at the beginning of my vacay, because I wanted a nice place to rest before the beginning of my adventure. The room was super comfy but the best part was the staff. Mia at the reception took great care of me...More

Thank M-ABedard
Reviewed 2 days ago via mobile

Loved staying at the Serene Boutique Hotel, great location, easy walk to the lake and markets. Very friendly and helpful staff, especially Jenny, couldn't do enough to help and serve, always ensuring everyone is happy and providing information about things to do, places to see...More

Thank Dani M
Reviewed 3 days ago

My wife and me are happy to staying in this boutique hotel for 5 nights. Main reasons : 1) Hotel staffs are always friendly and smiling. From the receptions, to waitress and to the bellboy. Especially Jenny and Zoe who are helpful when we asks...More

Thank See F
Reviewed 3 days ago via mobile

We stayed three days at Serene Boutique Hotel and it was a great stay. The room was good for the price. Breakfast was also good. Especially the whole staff was very friendly and helpful. Free shower after the night train was offered by the hotel,...More

Thank AmScha
Reviewed 6 days ago via mobile

Only stayed one night but I loved how we could walk out of the door and be right in the heart of the hustle and bustle. Inside the hotel, the room was pristine, super comfy with a lovely powerful and hot shower. The breakfast was...More

Thank jbandmb
View more reviews
About
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Spa
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
46
Price range
US$ 52 - US$ 89 (Based on Average Rates for a Standard Room)
Location
Vietnam > Hanoi
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Air Conditioning
Airport Transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Minibar
Multilingual Staff
Refrigerator in room
Shuttle Bus Service
Beachfront
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Pool
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Spa
,
Romantic
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Spa
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
46
Price range
US$ 52 - US$ 89 (Based on Average Rates for a Standard Room)
Location
Vietnam > Hanoi
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Spa
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
46
Price range
US$ 52 - US$ 89 (Based on Average Rates for a Standard Room)
Location
Vietnam > Hanoi
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Traveller (154)
Room & Suite (41)
Dining (12)
Questions & Answers
Ask a question
Amy L
14 April 2018|
AnswerShow all 3 answers
Response from capertine | Reviewed this property |
The restaurant is on the top 8 floor. The lowest floor is 1 floor. There are stairs from 1-8 and a lift from 1-7 floor
1
Vote
Google Translation
Georgia S
4 February 2018|
AnswerShow all 3 answers
Response from Deborah H | Reviewed this property |
Yes it has.